business logo of Upwork

Upwork

How would you rate Upwork?
grey star
grey star
grey star
grey star
grey star
India
1 review
0 helpful votes
Follow Dipen P.
Unfollow Dipen P.
Send Message
Share Review
Report Review

If you are registered with Upwork than surely you are going to earn especially It is an industry which is working in this COVID pandemic. And Upwork gives you the platform to showcase your skills and by completing tasks you can earn the money which you have asked for so so no wrong negotiation as well you do not need to take part in any unwanted marketing and lead generation stuff as its project market place. It's like do fishing in the sea which is full of fishes.

Date of experience: October 8, 2020
Florida
1 review
6 helpful votes
Follow Mary P.
Unfollow Mary P.
Send Message
Share Review
Report Review

The problem with Upwork is that they make it verrry difficult for freelancers who are new to get hired, because Upwork makes metrics recommendations to clients when they are posting their available jobs. These recommendations are things like hire only "rising stars" or hire only freelancers who have a "90% job success score" - and in order for a freelancer to be included in either of these categories, they have to have a certain number of jobs under their belt which is impossible to do if clients won't hire you because you don't have a certain number of jobs under your belt. Much better results on freelancer.com.

Date of experience: August 7, 2017
Sri Lanka
1 review
0 helpful votes
Follow Sean D.
Unfollow Sean D.
Send Message
Share Review
Report Review

Upwork is one of the best platforms for remote work and coordination. The customer service is excellent. The platform offers opportunity for freelancers from various backgrounds. Upwork is trustworthy and easy to use. The interface is one of the best for clients and freelancers.

Date of experience: December 9, 2020
Bangladesh
1 review
0 helpful votes
Follow Rakibul H.
Unfollow Rakibul H.
Send Message
Share Review
Report Review

Best freelancing site
August 2, 2020

As a freelancer, I did work on different platforms. This site is different. Very professional platform for professional persons. As a new freelancer on upwork, I did 2 jobs and both clients were good, friendly, and professional.

I would be happy if I can work here for a long time.

Date of experience: August 2, 2020
India
1 review
12 helpful votes
Follow Robin K.
Unfollow Robin K.
Send Message
Share Review
Report Review

Avoid upwork at any cost
November 24, 2015

Upwork is full of scammers and cheap clients who are paying penny's for the work. Upwork nowhere stands in front of Elance. UI is horrible and you are unable to find-out which client is good or which is bad.

Please avoid this down-market platform.

Date of experience: November 24, 2015
Philippines
1 review
0 helpful votes
Follow Richard T.
Unfollow Richard T.
Send Message
Share Review
Report Review

I love Upwork, it changed my life for good. Actually not only for me but for my entire family. Because of the opportunities im gettng in Upwork from time to time, I can provide necessary things and earn a bit at the same time.

Date of experience: October 28, 2020
Nevada
1 review
7 helpful votes
Follow David L.
Unfollow David L.
Send Message
Share Review
Report Review

Really hate it
March 17, 2016

I have spent millions of dollars on ELance. Being forced to leave sucks. I think I will hire someone on Upwork to replace Upwork. It sucks. Running side-by-side searches, upwork does not have as good results. Then they try to sell you 20% fees. And they raise all the other fees from 8 to 10 %... sucks!

Date of experience: March 17, 2016
Japan
1 review
12 helpful votes
Follow Mark W.
Unfollow Mark W.
Send Message
Share Review
Report Review

I was a paid eLance member for more than 6 years and then one day I received an email from eLance that they closed my account. It happened to me a few days ago. Elance will not explain *why* the account was closed. The email isn't specific. There was no warning. Elance did not alert me to any problems beforehand, did not give me the chance to correct whatever was wrong. Elance just closed the account.

Six years of membership fees and all the surcharge money eLance received from the jobs that were awarded to me, and then they close accounts without warning and without explanation.

Customer loyalty means nothing to eLance. Stay away from eLance!

Date of experience: December 19, 2013
Kansas
1 review
0 helpful votes
Follow Colton H.
Unfollow Colton H.
Send Message
Share Review
Report Review

Happy Freelancer
January 20, 2021

I'm a freelancer on Upwork. I have been using Upwork for a little over a year. I love the marketplace for finding work. From small projects to long-term contracts Upwork is a place for freelancers to thrive.

Date of experience: January 20, 2021
Saudi Arabia
1 review
0 helpful votes
Follow zeshan z.
Unfollow zeshan z.
Send Message
Share Review
Report Review

I love this platform. I work here as a freelancer and I think this platform is going to change the online work market sooner or later for the good. This platform has very unique hidden potential and many mutually shared benefits for the freelancers, the professionals, and the clients.
It is going to be better and better with the passage of time. The feedback system after each job is very active and good.

Date of experience: December 9, 2020
Portugal
1 review
0 helpful votes
Follow J F.
Unfollow J F.
Send Message
Share Review
Report Review

Upwork works!
And this is already a huge issue. Furthermore, they have a support team that is ready to help and solve any problems you may have whether with the platform, clients or payments. Just ask for help. Another advantage is vastity of clients you may find, and work with.

After this, and once the platform provides you with a lot of information about previous works from those clients, and others, you really get to choose if that´s a good fit for you, or not. Follow the rules, and you´ll be able to build a professional path.
Thank you, Upwork.

Date of experience: August 12, 2022
India
1 review
0 helpful votes
Follow Simarjeet K.
Unfollow Simarjeet K.
Send Message
Share Review
Report Review

After working on my portfolio I just applied for a job on upwork and I instantly got the job and it was great working experience i have on upwork. Its easy, secure and reliable source of income for freelancers.

Date of experience: April 4, 2021
Washington
1 review
10 helpful votes
Follow Code N.
Unfollow Code N.
Send Message
Share Review
Report Review

Read the bad reviews and you'll know everything you need to know about UpWork. This form requires me to type a minimum of 100 characters. So I'll repeat: Read the bad reviews and you'll know everything you need to know about UpWork.

Date of experience: June 24, 2018
California
1 review
5 helpful votes
Follow Lina K.
Unfollow Lina K.
Send Message
Share Review
Report Review

We won the arbitration against the upwork freelancer but upwork did not refund the money after many weeks we were granted the award from american arbitration association confirming refund of $1,626 but have not received the credit from Upwork after 4 weeks

Date of experience: July 31, 2019
Ohio
1 review
5 helpful votes
Follow Jamerson P.
Unfollow Jamerson P.
Send Message
Share Review
Report Review

Terrible support
January 28, 2020

At first it looks a promising place for a small business to hire a professional. Once post a job, their support cancels account stating that it is violating Terms of Service. Not specifying how and what exactly is violating TOS. Support is terrible and fails to address the issue.

Date of experience: January 28, 2020
India
2 reviews
4 helpful votes
Follow sonu j.
Unfollow sonu j.
Send Message
Share Review
Report Review

Its safe working over here. Its much better then freelnacer.com because after project competition there is always a risk that money reversal can happen and because of that we are always at loss, we give all the work to them and in the end money belongs to you which seems unfair. Some change defiantly is required in your policy which is unfair towards freelancer who actually work on it. Because of your policy we have lost around 300$. This thing is never traced on elance. Good site to work :)

Date of experience: April 29, 2014
India
1 review
0 helpful votes
Follow Arpit A.
Unfollow Arpit A.
Send Message
Share Review
Report Review

They let you have all the ease of the work and you don't need to bother about anything but work. They take care of everything else. You find the work you love, get selected for the work and that is it.

Date of experience: October 24, 2020
Ukraine
1 review
0 helpful votes
Follow Maxim H.
Unfollow Maxim H.
Send Message
Share Review
Report Review

-- To freelancers

I love Upwork's terms of service. Some freelancers might think it's too uncomfortable while using it. But actually, it's to protect all works and payments there. Highly recommend Upwork to freelancers. You'd better start work on Upwork with your new clients outside. Upwork will be the trustable third party to you.

-- To Clients
There are so many competitors there, though I feel happy to race with them. Clients would meet well-skilled freelancers on Upwork and get great deliveries. And Upwork will be a responsible third party between us. Hope we'd meet together there.

--- FYI, I suggest you study the Upwork policy carefully before beginning your work there.

Date of experience: June 12, 2021
Philippines
1 review
0 helpful votes
Follow Arnel C.
Unfollow Arnel C.
Send Message
Share Review
Report Review

Upwork amazing
December 4, 2020

When I start working upwork i felt difficult because of limited connects. And after I buy the connects Easy to find job, and hopefully the upwork give free connects to all freelancer so that we will work easy and to find client and we will income both sides.

Date of experience: December 3, 2020
MD
1 review
0 helpful votes
Follow Andrian R.
Unfollow Andrian R.
Send Message
Share Review
Report Review

Thanks to Upwork
August 5, 2020

I use Upwork to find most of my work and I love it. There's plenty of work. The rates are good and the fees are fair. I recommend Upwork for everyone looking for work above every other site.

Thanks Upwork.

Date of experience: August 5, 2020

Overview

Upwork has a rating of 2.3 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
529
value
512
shipping
278
returns
323
quality
502
This company does not typically respond to reviews