Bill for supposed or alleged automatic renewal - did not request nor was giving the opportunity to affirm or deny said renewal and it was for a "software purchase" not a yearly renewal contract when originally purchased. So far have refused to answer questions, provide billing agreement or information. In fact, won't even answer emails. Wish I could give them a zero for customer service.
Upclick has been the only payment processor so far that has increased my conversion rates to date. Their platform is easy-to-use and allows my customers to process payments however they like. Would certainly recommend this platform!
I bought Print Master Gold 25 from Avanquest Software on my laptop. Paid with debit card. Download button on e-mail kept saying loading uclick, but it didn't work. There was no support option to use. Eventually I found a pop up saying not to give this site any personal information because it could be stolen. I immediately called my bank and canceled my debit card (again...when will I learn). I don't care about the $40, I just don't want my bank account compromised.
I ordered (thinking it was free software initially then it was $30 something). I ended having my credit card charged $73.63. I called within 5 minutes and after someone tried to continue to sell me on a lower refund and i continued to ask for a supervisor they finally said they would refund the $73.63. They sent me an email confirming saying it could take 10 days. Its now been three weeks. Do not do business wirh this co.
I unfortunately had these guys take over payments for the anti virus company that I have used for over 15 years.
They double billed me, promised to correct the problem but never have.
I wish I could give them less than 1 star, they aren't even close to that good.
By the way, they disguise themselves as at least 3 different companies that I have been able to find,
Upclick, buysoftwre, and another name I can't find right now.
Stay away, very far away.
Do NOT do business with this site. Not only did I not get the full items I ordered (back up disc) a year later they charged me an annual fee that was not described in the original purchase agreement. Equaled the original purchase price. Got screwed. PayPal will not reverse the charge. STAY AWAY
Can't figure out how they slammed me into in $84.00/year subscription fee. Nobody picks up their 800-line to answer questions or get you out of their system,
I have had the WORST ONLINE EXPERIENCE EVER WITH THESE THIEVES. I bought poorly engineered software from InPixio and received three more 'almost too good to be true' offers in succession about their other products - so I bought them without really realizing they were not also from InPixio but were being sold by UPCLICK - and all of them - the one from InPixio direct as well as the three through InPixio stopped working after about a month. InPixio was quick to refund my money - not so with UPCLICK who forced me to file with credit card companies and PayPal to get refunds - NEVER BUY FROM UPCLICK!
What the $#*! are you doing? I have reported UPCLICK to the polise crimedepartment in my hometown for stealing Money fr. O. m. My acount (creditcard) because i have nerver had anything to do with this skam Company
I'm using this ecommerce provider to sell my software online and I'm fully satisfied by the service. Easy to use and reliable platform to accept payments.
I purchased a PDF software for $32.00 and they charged me $73.63, I called them for a refund and they refused to give a refund, avoid this company they are scammers.
- On one side they force the staff to convince clients to subscribe to a maintenance package after remotely faking issues on their computers
- on the other side, they scam people with sketchy renewal fees combined to the most none-efficient customer care on eath
- AVOID AT ALL cost, scam for staff and for clients!
They appear to be the source or, at least a participant, in a scam to collect unauthorized "subscription" fees for sub-standard products.
I purchased a software program and paid via this company, straight away I had issues with the activation code, they gave me a new code but everytime I restarted the program it told me it was the trial version and needed a code, I contacted CS and have been communicating with them ever since and they told me the problem with the codes would be sorted with an update or new program release, they did a partial refund of £6, they did not tell me a updated version had been released, I only found out by accident, I tried to enter the code and got "Activation Overun" whatever that means they had been telling me my phone number was not available, they have been overloaded with work, etc etc. I gave a landline number for them to ring and times as requested and guess what "NO ONE CALLED" so if you see a payment method of UPCLICK, then avoid it like the plague... I have every message that went between us to prove the above and will be claiming the money back through PayPal etc or my Bank.
So I am not
This feature is used by scam companies to steal money from your pay pal account so look out for business made with AVANQUEST that do not follow EU regret laws
Raz zamówiłem program '' Advance system Care '' bo mi wcisnął na sile antywirus McAfee, który okazał się beznadziejny. Dawno zrezygnowałem z subskrypcji a opłaty są nadal pobierane z karty bez mojej zgody. Nie mogę się od nich uwolnić.
Overview
UPCLICK has a rating of 1.4 stars from 19 reviews, indicating that most customers are generally dissatisfied with their purchases. UPCLICK ranks 374th among Ecommerce Tools sites.
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- Montreal, QC, Canada
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members