• UPayCard

UPayCard

Overview

UPayCard has a rating of 3.5 stars from 119 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPayCard most frequently mention customer service. UPayCard ranks 7th among Payment Processing sites.

  • Service
    5
  • Value
    6
  • Quality
    4

Proactively asks for customer feedback

Instant Feedback

145 reviews

3
See all photos

What reviewers want you to know

Positive highlights

  • The customer support is fast and able to provide good support.
  • I find the customer service(chat line) helpfull people, professional and a convienient means to get some help.

Critical highlights

No critical highlights yet

How would you rate UPayCard?
Top Positive Review

“Good service”

Monica W.
6/18/21

I and my friends have been using this service for a year. Good service -good support -good conditions

Top Critical Review

“Horrible”

Edwin M.
1/14/22

I cant even login into my account. Click tp login and it says it's forbidden. Prob took all my bitcoin. Scammers! Not even worth a star

Reviews (119)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer support (7) customer service (8)
Thumbnail of user juliannai
1 review
1 helpful vote
February 9th, 2020

I am using UPayCard and I am very happy with their services. They offer some great payment solutions.

Thumbnail of user derickk6
1 review
3 helpful votes
February 14th, 2019
Verified purchase

Hello!
I am very happy with your service, my problems that I emphasize to you is that:
- If you can have a service in charge of the express transfer, so that already in two days at the most can have the bottom on our local banks, that would be good.
- My second point is your high costs that you take, you can try to review one, that too would be good.
-Last thing: I ask you to think of us in Africa for the UPAYCARD card, we need it for our withdrawal of money.
Thank you

Thumbnail of user faroukm2
1 review
11 helpful votes
April 24th, 2019
Verified purchase

Quickly answer on live chat... high-quality service and the best part sweetness people. And peace out for all support Upaycard

Thumbnail of user emilj14
1 review
0 helpful votes
March 2nd, 2021

One of the few institutes dedicated to the banking sector and providing good quality courses. To kick start your career in the banking space.

Value
Thumbnail of user jennieferc
1 review
8 helpful votes
February 19th, 2019
Verified purchase

I needed to add my bank. Turns out that not all bank use IBAN. So in the IBAN/ACCOUNT field, I wanted to be exact and entered the routing instead of the IBAN and then included my account number at the bank. I uploaded my paper statement and it was rejected. I am so glad it did, because it means they are doing their due diligence. I was notified of the rejection. I was upset because I had lost a day now and I need my wire. But that is what I get for second guessing them and adding a little extra information for myself when I was really screwing up the process. Lesson learned. I edited the bank details so now it matches.
Amy was very helpful and thorough. She actually pointed me to something that I did not read very well.

Thumbnail of user nicholasc168
1 review
3 helpful votes
March 25th, 2019
Verified purchase

Bryan helped me fix an issue regarding transferring money to my upay account via paypal in a very timely manner. Saved me a lot of headache trying to do it myself. Great work Bryan

Thumbnail of user yonatanw
1 review
7 helpful votes
April 8th, 2019
Verified purchase

Dealt with me amazingly explained everything in through detail and helped me through step by step this person (Monica) deserves more and a promotion if I may say so to further strengthen her already great skill of being so attentive to details.

Thumbnail of user mda78
1 review
8 helpful votes
April 22nd, 2019
Verified purchase

I am happy and satisfied. I got all my questions answered. Thanks a lot upaycard. And I want their Mastercard to my country bangladesh. I hope upaycard will work for that.

Thumbnail of user jerrys307
1 review
7 helpful votes
February 12th, 2019
Verified purchase

My experience with Upaycard has been amazing, so easy to deal with, they have the best customer service ever, and contacting them twice for paperworks matter, and both time problem solved in no time.

Thumbnail of user muhammadr44
1 review
3 helpful votes
March 25th, 2019
Verified purchase

Best upaycard team is working and all team members are very responsible and coprate person, i m happy because I'm part of upaycard member.and I suggest to my friends to use upaycard

Thumbnail of user aziza30
1 review
3 helpful votes
June 10th, 2019
Verified purchase

When I created my account on UPayCard I don't like the verification steps, they are too many steps. So, I contacted the chat service to make a complaint and I chatted with a very kind person. She was patient with me and understood my problem just from our short conversation. She answered all my questions and explained the verification process. Thank you for your help.

Thumbnail of user abdullahh15
1 review
2 helpful votes
June 12th, 2019
Verified purchase

She assist me well with proper information. I give her five in five star. Thanks for her valuable survived.

Thumbnail of user cherrybelles
1 review
4 helpful votes
March 25th, 2019
Verified purchase

I had my middle name as part as my name on UPay but not on PayPal so payment was rejected. Bryan was able to delete my middle name on UPay and payment went through from PayPal.

Thumbnail of user waela15
1 review
14 helpful votes
April 21st, 2019
Verified purchase

I just signup to the platform and i'm so excited with the diversity of services they are offering, i'm going to verify my account and start my first transaction, Very good customer support that guide me, just so happy to know the platform

Thumbnail of user lakshanu
1 review
4 helpful votes
March 25th, 2019
Verified purchase

Very nice person. Very helpful and knowledgable. Solve my issue within couple of minutes. No waiting time

Thumbnail of user svenn8
1 review
5 helpful votes
April 1st, 2019
Verified purchase

My PayPal transfer wouldn't go through. Aaron immediately found the problem and fixed it. Issue was resolved in just a few minutes.

Thumbnail of user rubenu2
1 review
5 helpful votes
February 24th, 2019
Verified purchase

The customer support is fast and able to provide good support. Thanks to Mike for the awesome assistance with my concern.

Thumbnail of user marcom112
1 review
4 helpful votes
March 16th, 2019
Verified purchase

Arthur has been very kind and fast in answers, so i thanks for this service. Please take away the minimum of 100 caracthers cause is annoying.
Thanks

Thumbnail of user sjefl
5 reviews
16 helpful votes
September 15th, 2017

Used Upaycard to transfer some money abroad, worked with no issues what so ever, didn't cost me too much also.

Nice website and a user friendly platform, always got some one to talk to if I need it.

Service
Value
Thumbnail of user peterg343
1 review
3 helpful votes
January 25th, 2019
Verified purchase

John was great. Very helpful with my request, and very knowledgable. He also helped expedite my request to the proper department, so I'll have an answer by the end of the day.

Thumbnail of user criss17
1 review
3 helpful votes
September 20th, 2018

The verification is easy if you are following the instructions given by the system. They have a plenty of loading and withdrawal options. The fees are good

Thumbnail of user katherinec126
1 review
8 helpful votes
February 24th, 2019
Verified purchase

Your representative was very kind and quick to resolve my problem.
I'm very satisfied with the services.

Thumbnail of user ak138
1 review
12 helpful votes
August 28th, 2019
Verified purchase

Arthur from the team was really helpful and answered all my queries for new account opening. He was able to satisfy my all questions

Thumbnail of user nathanm169
1 review
7 helpful votes
February 26th, 2019
Verified purchase

I had few questions about PayPal and how UpayCard works. Steve, was very patient with me and answered to all my questions.

Thumbnail of user steveng285
1 review
6 helpful votes
April 11th, 2019
Verified purchase

Aaron was very patient and helped me resolve my issue very quickly. There was a minor error on my part but it was quickly resolved. Thanks!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

You pay safe with upaycard! Protect your online purchases, transfer and withdraw funds instantly & securely worldwide.

Company Representative

Thumbnail of user tatianam18
Tatiana M.

How do I know I can trust these reviews about UPayCard?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about UPayCard?