i sent money to my bank account 15 days ago and it is still pending. CS says is a backlog in the finance department?????

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i sent money to my bank account 15 days ago and it is still pending. CS says is a backlog in the finance department?????

asked by Clive A. on 3/4/19

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Tatiana M. [UPayCard Rep] · Answer 1 · 2019-03-08T07:39Z

Tatiana M. [UPayCard Rep]

on 3/8/19

Hello Clive,
Thank you for getting in touch.

Please note that the wire transfer was processed from our side. We cannot estimate the time when your funds will arrive in your bank account as it also depends on the processing time of your financial institution.

In case this answer didn't help you, feel free to reach UPayCard customer services on support@upaycard.com or through our live chat facility on www.upaycard.com

Thank you,
The UPayCard Team

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