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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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We purchased one for our son's family and decided we would like to shout ourselves a holiday
Easy for when we can take a holiday! Can't wait to get out of Australia & then get back with easy!
It is very affordable and the terms are reasonable.
I just booked Ramses Hilton 5 stars hotel. Amazing deal
Because I wanted to go to Jackson Hole and voila! :)
Great deals and locations - great option to use anytime in next 24 mos. Love it so far - can't wait to experience when I get to travel
Explanation of hotel purchase process was not explained as optimally as possible.
Amazing deal, absolutely love Singapore, cant wait to go back
I truly appreciate the value off this vacation as well as the the savings
To experience staying in a highly rated hotel with more savings
Saw it online, liked the cheap deal and gave it a try. Easy to complete
Thank you I will rate it further after my vacation
Haven't seen the hotel yet, b ut sounds like a good deal at less than a hundred bucks a day
I haven't been anywhere and still don't know which hotel.
..
Informative and clarification - very important as an extremely warranted holiday is needed.
Previous experience has shown that they reply to emails and try to assist when things go wrong.
This is my first experience with Unsold vacations and I am beyond delighted with package on offer... at an unbelievably value.
Not having to choose specific dates and able to cancel for not traveling
Great deal. It will be my dream vacation come true. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leah. We understand you intended to leave a positive review here but instead left a 2-star rating. We have contacted you last October 1 to request for your review to be updated to correctly reflect your overall experience with us. Please feel free to reach out to our 24/7 Customer Care Team for further assistance: https://unsold.com/contact-us
Unsold Management Team