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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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It is a good deal, dates are flexible and 4 star hotels
I have been very curious for some time wanted to try it out
Trying new online product like this that have lot of time before it expire the travel date and a big discount.
Such a good deal hopefully all is as your website says
Good value and hopefully I get a good hotel with a pool!
Booking a reservation is a cinch. Hope actual booking a room is as easy.
It looks like a great deal to see such a beautiful part of the world. Thank you.
1st time in unsold.com. When tried the hotel I will rate again
It might be a scam but I'm willing to lose the amount of money just in case it's not.
The discount on hotels is too good to be missed and that it's valid for 24 months
I was charged before even giving dates, I feel scammed, cancel this transaction before I block it on my card
Love Singapore and its a great deal. We're going to beat covid and I want to go back to one of my favorite places.
I don't know how Covid will be I just want to go back with my daughter
Great looking deal always skeptical with these sort of deals but read the reviews and will write a review once l take up the offer fingers crossed and thankyou
The price is very good, I wait to see when we travel.
It's just a great offer and the time frame is suitable during this pandemic
I saw a promotion package in Facebook today to Santorini for 5D4N at USD 316 with 2 years booking flexibility. When I tried to make payment, it showed the card was rejected by the gateway then. Hence it is as unsuccessful transaction without any confirmation further. However, I found my credit card was charged later on. This is ridiculous situation- I didn't get any booking number confirmation, but the charge was made!
I made international calls to inform my bank- I have to get the merchant to validate on my own, they could only block the card first to avoid further suspicious charges.:(
Update: Unsold web responded quickly on investigation- it identified the transaction payment failed in the midst of gateways after two days, while the credit card charge cancellation took about 7 days. However, it did not explain why and how the root cause of the transaction bug..
Unbelievable value and can be used up to 24 months away.
Loved the fact I could book a holiday albeit within the next 24 months, during covid and border/country closures
I tried before and it is a fantastic service. I will continue booking my travels with Unsold.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Charles,
Thank you for your feedback. What you purchased was a specially discounted Saver Deal and the premise with these types of discounted offers is that they need to be prepaid before you are able to book dates and this too is in accordance with the rate parity rule. We appreciate your kind understanding. Please know that if you’re unhappy with your purchase such as t
He hotel choices on your preferred dates, you are entitled to our money-back guarantee.
Unsold Management Team