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The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
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We booked the Orlando trip for $276. Then we're told there would be additional charges once we arrived. There will be resort fees of $30 per night per room, parking will be $22 per night and unknown taxes will be added also. The adds are deceiving! So far that $276 trip is at least $640. I wrote a review on Facebook and they deleted it and I have been barred from making additional comments.
I'm Happy with the hotel selection and affordability.
Looked like a good deal and haven't been to jasper for many many years
I didn't book anything yet. Will update after my actual travel
Wanted to go to Savannah for years. Hard to find reservation and one in a fair budget as well.
I had a great experience in Banff 2020! First class!
Good variety of vacations to choose from. Easy to select and pay.
Good price, not sure which hotel, had write this review before could see hotel.
Not sure why getting this until transaction moves forward to see if authentic
Great value, but hotel options are not as luxurious as the marketing makes you believe
Immediately after buying, my dates were not available. No indication before buying of block out dates
First time, but looks good. Hopefully we can purchase all-inclusive and maybe buy another week.
Easy to order. I will order the dates as soon as I have it
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.