website thubmnail of UniWigs

UniWigs

How would you rate UniWigs?
grey star
grey star
grey star
grey star
grey star
California
1 review
1 helpful vote
Follow Gelsey G.
Unfollow Gelsey G.
Send Message
Share Review
Report Review

When I was choosing my first piece 3 years ago, they guided me through the selection process and offered valuable tips for maintenance.
UniWigs has been 100% focused on customer service. They promptly answered all my inquiries, ensuring a smooth shopping experience. I've purchased multiple wigs and toppers from them, and I'll undoubtedly continue to do so. I wholeheartedly recommend UniWigs to anyone seeking well-made wigs or toppers—I've bought both! I'm even considering trying their hair patches next time.

Date of experience: November 23, 2023
New Jersey
1 review
8 helpful votes
Follow Maryellen K.
Unfollow Maryellen K.
Send Message
Share Review
Report Review

Poor quality hair. After a few washes it feels like straw, looks dry and dull. Prices have risen dramatically over the past two years. Not worth the money. If you write an honest review on their website that they do not like, they will remove it. They did this to me! You can find much higher quality toppers at better prices on other websites including ETSY.

Date of experience: March 12, 2021
UniWigs S. UniWigs Rep
over a year old

Dear Maryellen,
Thank you so much for your feedback and for taking the time to post this review. We are extremely sorry for your disappointment and there must be a misunderstanding regarding the review. We don't remove bad reviews if they are verfied and posted by our customers. At the same time, our website automatically detect and reevaluate those fake reviews or those were posted in commercial competition purpose. We have reached out to you separately regard this issue to gather more details to verify your order.

Looking forward to getting in touch with you.

UniWigs support
Xoxo

Hong Kong
1 review
12 helpful votes
Follow Rena J.
Unfollow Rena J.
Send Message
Share Review
Report Review

My first lace front wig. I cut quite a bit of length off of it and altered the hairline to match my own more. People who saw me in public raved about my hair. One lady asked if I colored it myself or had it professionally done. When I told her it was a wig, she was genuinely shocked. People at church barely recognized me and honestly were amazed by the look. The color is beautiful and has individual strands in varying colors of pale purple if you look up close. This allows for a more realistic color effect and is beautiful. The length and volume were a bit heavy for me and I thinned it some too and may still go back and thin it some more. The hairline is very rounded and needed some trimming and plucking to look a bit more natural, at least on me. But really, I enjoy this wig immensely.

Date of experience: June 7, 2020
California
1 review
10 helpful votes
Follow Kaitlyn G.
Unfollow Kaitlyn G.
Send Message
Share Review
Report Review

AN HONEST REVIEW
June 10, 2020

I am very happy with my purchase with UNIWIGS. The price is reasonable. The quality of hair is amazing Feels so soft! I can tell it is made of real human hair. Straightening and curling it without any problem. Highly recommended this company!

Date of experience: June 9, 2020
Canada
1 review
2 helpful votes
Follow Carol L.
Unfollow Carol L.
Send Message
Share Review
Report Review

Quality has gone down
December 26, 2023

I have been buying Uniwigs toppers for years, as I have alopecia. Initially I was fairly happy with the product and still have some of my older pieces that are in relatively good shape. However, in the last few years I have noticed that the prices have been gone way up, and the quality has plummeted. For example, the last few Clair toppers that I bought were very sparse in the back, and shedded constantly to the point where there was not much hair left in the back and what little hair there was broke off like dry straw. These last 2 toppers barely lasted 6 months! The quality is absolutely terrible! So, after 10 years, I have decided to no longer purchase toppers from this company, and strongly advise others to stay away from Uniwigs.

Date of experience: December 26, 2023
UniWigs S. UniWigs Rep
over a year old

Hi Carol,

We are so grateful for your support over the years. When we gain customers our hope is always to earn their business for life.

Our team consistently reviews and adjusts our pricing structure to reflect the quality, craftsmanship, and cost of materials used in our products. While we always strive to maintain affordable prices the cost of raw materials has increased dramatically in recent years.

When we originally constructed the Claire this piece was designed with an average 130% density offering moderate coverage. Over time, as we increased our product line and made adjustments based on customer feedback, we did adjust the Claire construction. This piece is now designed as a lightweight piece, 120% density, ideal for customers in the beginning stages of hair loss. The Claire provides great coverage in front and on top. It is expected to be thinner in the back as this piece is intended to offer coverage for the early stages of hairloss which generally begins along the front hairline and the parting line at the crown. Hopefully this helps you better understand the difference between your early pieces and more recent purchases.

We sincerely regret to hear your recent purchases have not met your needs as your original pieces did. We hope that you’ll reach out to us via email so we can address your concerns and work to ensure your satisfaction. Please consider emailing our dedicated customer service team at support@uniwigs.com.

Sincerely,
UniWigs Support

California
1 review
9 helpful votes
Follow jennie L.
Unfollow jennie L.
Send Message
Share Review
Report Review

Great experience
May 21, 2020

Shopping is easy but the color choices are challenging for me, I am definitely not a black. I just returned 2 toppers and am thinking about trying the Megan in dark coffee brown but I am nervous. Restocking fees are high. Also I do not know how to do an exchange now that you received my 2 returned items.

Date of experience: May 21, 2020
Colorado
3 reviews
53 helpful votes
Follow Dolly S.
Unfollow Dolly S.
Send Message
Share Review
Report Review

I have been buying wigs from uniwigs for years now. The synthetic lace fronts are amazing and can look very real. I always get compliments or someone asking where I got my hair done. A lot of people think it's my real hair! I just recently purchased a brown and blonde synthetic wig for my wedding and it just looks fabulous. It has curls and bounce and is so long and beautiful. Honestly couldn't have asked for a better wig for my wedding! Perfect wigs for occasions or every day. I highly recommend. They always have great sales too. :)

Date of experience: June 19, 2020
Australia
1 review
2 helpful votes
Follow Cheryl H.
Unfollow Cheryl H.
Send Message
Share Review
Report Review

I have struggled with thin hair my whole life. I could never choose a hair style but had to go with whatever my hair would do. Things improved when I discovered extensions, which I had for a decade, but then my hair on top finally became too thin and the extensions didn't look natural. I wanted to go wigs but felt so unauthentic in a full wig. Then I discovered Uniwigs toppers which I could blend in with my own hair and my whole life has changed! I agree you do have to play around with a topper when you first get it out of the box to make it feel like you, such as moving the part or tucking a bit behind your ears, or maybe a little trim for a bit of face framing, but I have always ended up in love with my toppers. I am super happy with Uniwigs customer service and the quality of the hair, in my opinion they are amazing value for money.

Date of experience: January 4, 2022
Colorado
1 review
11 helpful votes
Follow Tara Y.
Unfollow Tara Y.
Send Message
Share Review
Report Review

Bella hair topper
February 2, 2021

I bought the Bella hair topper in November 2020. Advertised as remy human hair. Super soft when I got it. Have taken very good care of it. No shampoo. Just soak in a sink with high quality conditioner like my other hair toppers. It is like straw. If it is human hair it is of very poor quality

Date of experience: February 2, 2021
UniWigs S. UniWigs Rep
over a year old

Dear Tara,

Thank you for taking the time to give us your feedback. We’re so sorry your Bella topper didn’t match your expectations.
All of our toppers are made of the same level human hair. We’d like to learn more about your specific situation and make things right, if we can.
If you wouldn’t mind send us a email to advise us more details, it would be greatly appreciated. We look forward to connect with you and working towards earning back your business.
Regards,
UniWigs support

Canada
1 review
5 helpful votes
Follow San M.
Unfollow San M.
Send Message
Share Review
Report Review

So this is my first topper, and admit to be not too educated regarding companies. I got référés to Uniwig by this fake influencers who makes good review because they get gifted their pieces. I bought the side part but got a middle part. Of course the hair is uneven. But I did not realized it right away because of my inexperience. They were willing to send me a new one but had to pay for shipping and had to return the one I had before. But I had worked it for a week. I could not go out without it anymore, I have to much hair lost. Strike 1. Strike 2. I washed it with a very high quality product. It was supposed to dry straight but it dried with beach wave and now looks like straw. I am afraid to put the flat iron because I tried it a little on low heat and there is a weird smell. I feel that the hair is going to get more dry even if I put good quality hair. Very disappointed. Learned my lesson.

Date of experience: September 14, 2021
UniWigs S. UniWigs Rep
over a year old

Hi San,

Thank you very much for sharing your honest review with us!

We are extremely sorry for the unhappy experience you had with your Courtney topper.

Could you please send us your order number to support@uniwigs.com? We would love to check and give you a better solution.

If there is anything we can do to win you back, please let us know,

Best regards,
UniWigs support

Xoxo

California
1 review
12 helpful votes
Follow Lisa T.
Unfollow Lisa T.
Send Message
Share Review
Report Review

I suffer from hashimotos which is an autoimmune disease. I changed my diet and push myself to take hair pieces. My friends recommend to wear hair extensions to add hair volume. I searched from google and found uniwigs hair extensions. I placed the order and finally got their hair pieces. Of course, wearing hair extensions boost my confidence on how I look.

Date of experience: July 12, 2020
Florida
1 review
2 helpful votes
Follow Ala M.
Unfollow Ala M.
Send Message
Share Review
Report Review

Bought a synthetic topper ( I think it is called Clair) and the color was so off it looked zero nothing like the description. Plus it was so thin it did little to nothing for beefing up my already thin hair. I've tried all the tricks to help it and it still looks like road kill. I had to face it, I got ripped off big time. I wouldn't give them a penny.

Date of experience: October 21, 2023
Texas
1 review
23 helpful votes
Follow Maritza G.
Unfollow Maritza G.
Send Message
Share Review
Report Review

Fake hair
May 8, 2020

I ordered Remy extensions the style Eartha. I use to buy extensions from a different company but noticed the quality declined so I decided to purchase from a different brand, Uniwigs. The extensions finally came in today and to my disappointment there was fake synthetic strands mixed in with real hair. At first I didnt notice until I took a picture with flash and saw super shiny pieces. I ripped one out and flat ironed it and sure enough it harden like plastic. This company has let me down.

Date of experience: May 8, 2020
Maryland
1 review
4 helpful votes
Follow Alexiz B.
Unfollow Alexiz B.
Send Message
Share Review
Report Review

I use to buy from uniwigs but every month they are raising there price, this was even before the pandemic! For example this was about 800 something now look

Date of experience: November 13, 2021
UniWigs S. UniWigs Rep
over a year old

Dear Alexiz,

Thank you for sharing your honest opinion with us!

While we aim to keep our products as affordable as possible, it has become necessary for us to raise our prices on certain human hair products. COVID has hit hard. Hair shortages, travel restrictions, staff shortages and factory closures have all played a massive role in the ever increasing cost for our hair toppers, human hair wigs. It has become necessary for us to raise our prices, so that we can perform at our best to give our customers the very best products and services.

We are sorry for the disappointment it caused you, but we appreciate your understanding on this matter,

Best regards
UniWigs support

1 review
19 helpful votes
Follow Sandy S.
Unfollow Sandy S.
Send Message
Share Review
Report Review

I really wanted to like my wigs, they looked so good when I received them; but there was a problem-- They use fake hair! I took my human hair wigs to be styled for the weekend over easter because they're were starting to look ratty. My stylist said the reason was because all of them were mixed with human and synthetic hair. He showed me some of his other customers wigs and and then showed me how companies like uniwigs "fill" their human hair wigs with synthetic hair to give it more volume. I was shocked. He said this is a big problem with a lot of Chinese companies and he's seen this a lot from uniwigs customers. Unfortunately, what you see is not what you get from this company. I've already read a few cases online where other people have been having the same problem. Will be looking elsewhere from now on.

Date of experience: April 17, 2017
UniWigs S. UniWigs Rep
over a year old

Dear Sandy, we are so sorry for your unhappy experience.

But UniWigs is a US company which is registered in California. You can also call those authority deparment to vertify if you prefer.
And we ensure all of our customers that our human hair product are made of 100% human hair. It is easy to identify by burning or iron, so you can also text yourself. There may have some company who mixed the synthetic Fiber and human hair, but not UniWigs. So we welcome to to text it in anyway you like to.

But we still would love to express the sincere apology to you for the issue you had or the bad experience you had with our company and we will value your feedback to do better in future, dont hesitate to contact us if you have any concern of our product.

California
1 review
3 helpful votes
Follow Lisa T.
Unfollow Lisa T.
Send Message
Share Review
Report Review

I'm actually not very talented on wearing this hair pieces. I got round to play with different hair styles and watched many videos. I will share a little hair miracle.

Date of experience: May 27, 2020
Japan
1 review
13 helpful votes
Follow Tina N.
Unfollow Tina N.
Send Message
Share Review
Report Review

This is the first topper I ever bought, and I love it so much! Uniwigs is the only place I've found with good, curly toppers. The hair quality is so nice, and the curls are perfect for blending with my naturally curly hair. I always gets compliments, it's very natural looking. The hairline isn't too natural but I've found that's just how anything lace front is. I just pull some hair off to the side to fix that. I just wish I had tried toppers sooner, instead of suffering with the stress and anxiety my thinning hair was causing me. If you're on the fence, do it! It's well worth the money.

Date of experience: June 13, 2018
California
1 review
14 helpful votes
Follow Marlina A.
Unfollow Marlina A.
Send Message
Share Review
Report Review

Don't even bother with this company. Customer service is rude and doesn't speak english. Their wigs are terrible quality and smell like chemicals. They shed more than any other wig I've ever worn. It's almost impossible to return anything because they'll either make you pay for shipping to China or they'll try to offer a discount to keep it. They steal and spam your email with all kinds of offers from other chinese companies. Not worth it. Avoid them if you can. To add injury to insult, my wig had fleas and I've read on the forums many other customers have had this problem as well. I've been to the doctor 5 times to be treated for infection because of this. When I mentioned this to customer service they didn't even think it was a problem and said I should wash more! When I told them I was a nurse and I know proper hygiene they laughed and said that was the problem and hung up. Avoid this company at all costs for your health.

Date of experience: June 2, 2017
UniWigs S. UniWigs Rep
over a year old

Hi Marlina, we are so sorry for your unhappy experience.
But we can't imagine and agree with you about all of your comments since they are not true at all. We would love to apologize to you sincerely if our customer service didnt satisfy you, but as a US company, we only speak English.

Second, we do own factory in China like most company do, but we never asked our customer to ship the product back to there.
At last, all of our human hair are all disinfected before procesing. And they were washed so many time and it is impossible to have Flea on it.

We value your feedback, but we still appreciate if you can check it again
Thank you.

UniWigs

California
1 review
14 helpful votes
Follow Christine M.
Unfollow Christine M.
Send Message
Share Review
Report Review

I have been a loyal customer at Uniwigs for 5 years, since I started to lose my hair. LOL! I am a cancer patient also in California. And it is a so pleasant journey to neet UniWigs. Their hair toppers and wigs are in pretty nice quality with a better price compared with other big wig companies or local stores. Pretty a big fan to their Amber topper with bang. This topper saved my life, it can cover the receding front hairline. It brings my confidence back.
Thank you, UniWigs.

Date of experience: March 26, 2020
China
1 review
12 helpful votes
Follow May W.
Unfollow May W.
Send Message
Share Review
Report Review

Well worth it to upgrade to the Silk Top... looks just like scalp! I'm short so this is important to me b/c people are looking down on my head all day and I want my topper to look like real hair. I did have to add another clip in the very front - it comes with 4 clips but my bio hair is baby fine and i felt like it needed another clip in center front to be secure. I got the Platinum blonde and colored it and rooted it, I would love for this topper to come in a rooted ash blonde.

Date of experience: May 25, 2018

Overview

UniWigs has a rating of 3.1 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UniWigs most frequently mention and customer service. UniWigs ranks 17th among Wigs sites.

service
13
value
14
shipping
12
returns
10
quality
14
+19