Well worth it to upgrade to the Silk Top... looks just like scalp! I'm short so this is important to me b/c people are looking down on my head all day and I want my topper to look like real hair. I did have to add another clip in the very front - it comes with 4 clips but my bio hair is baby fine and i felt like it needed another clip in center front to be secure. I got the Platinum blonde and colored it and rooted it, I would love for this topper to come in a rooted ash blonde.
I had to send in a dispute with my credit card company to get them to acknowledge my frequent emails and phone calls for an exchange. My order was shipped out anyways. Their excuse was that my emails from both my gmail and hotmail account were sent into spam. I wouldn't risk ordering from here unless you're willing to put up with this absurdity. They charge for a restocking fee. The low price on wigs and toppers was definitely not worth the hassle. Another kicker? They called me 2 weeks after I had left my voicemail for an exchange.
Ordered upgrade straight claire in dark coffee brown. Human virgin re my hair. Hair is horrible. Looks and feels like bad synthetic hair. The ends are uneven, thin, and stringy. Clips are hard to close and hurt my head.
I had been wearing the Vickie... no problem with that one. Looks and feels very nice.
I am so disappointed with this new topper. Waste of money!
They don't even deserve 1 star but you can't give a ZERO. They are all liars and thieves that falsely advertise and try to make it impossible to get a refund. The product is not as pictured and it is not human hair. It is some sort of nylon product.
There are no return shipping labels and they are rude, offensive, and are trying to steal your money. Stay far away from them. It will come in a fancy box with a nice company name or logo like DONALOVEHAIR. It is a thieving company in China and they don't care about you. They want to steal your money.
Hi Helen, firstly we are so sorry for your unhappy experience, but we would love to confirm with you that you are reviewing a right company since we have no chace to ship our product by the box with another company's name. So we appreciate your effort and check again,
This means a lot to us, if there was anything wrong with our company, we will definitely solve it for you
UniWigs
They took my money and shipped item to a different country yet charged me. Now I am out my money and the item. Filing a dispute and will never buy from them again!
So far, I am happy with the hair quality, but I could of done with a little more density. Shipping took way too long, so this why I am giving a 2
Hi Carol,
Thank you very much for sharing your experience with us!
We are sorry for the shipping issue you had with your order and we can totally understand how disappointing it must be.
We have experienced a longer shipping time from the beginning of 2021 due to the COVID, and we are trying our best to get it solved but it is totally out of control.
Please contact our customer service at support@uniwigs.com before placing your next order, we will arrange it from a different warehouse.
Thanks again for your support with us!
Best regards,
UniWigs Support
Xoxo
I bought a topper from uniwigs last month and was impressed! I almost do everything with it every day! The hair feels silky and the silk base is very natural. I know some people don't like the hair return. I am OK with it. I'll order another topper when I have enough budget. 5 star recommended.
This is not the first wig i bought online, lace front, remy human hair. But this is absolutely the best one! In beginning, i didn't want to buy wigs from this website, but Lol, their coupons hit me, so i bought it and it helpt me save a lot! Thanks for the coupon code! This wig looks better than its picture does; so i think u guys really need to put more beautiful picture of your products on your website. Or customers may leave your website far away. Better products deserve more concern.
GOOD LUCK for your business.
Generally satisfied with this topper. I have not hair loss problem but I do have thin hair. I finally chose Claire Remy human hair topper from UniWigs as it seems to be the most classic one. How beautiful it is! I'm pretty satisfied with it.
Super soft not as obviously shiny as most synthetic wigs. It was a bit too long for me (im 5\'1 and it was up to my hip) but nothing a trim couldn\'t fix. It took heat well and very little to no shedding. I will definitely be buying again. I didnt realize until after i cut my lace that the hook was missing the actual piece but that was my fault for not checking. Though that wont be an issue being that it is snug securely on my head.
This unit is amazing! Really nice wig and I love the lace and it's so soft, the color is so natural. I also like that it's not super full to the point or looks really fake. Will purchase again in the future!
Great service. I bought a hair topper from an Advertisement named uniwigs, then I got a very bad hair piece. I called their customer service, and they said some other companies used their videos, and some days later I placed a hair topper uniwigs website, that one is much better.
You need to order the thicker ones and they are just like a wig but remember you have to take them to a hair dresser and have them styled or they would be what you want. I have bought 4 and they are honest and reliable. I think it is the same person writing the negative reviews as there is no way they would get the same complaint over and over. I know all about toppers I have wore them for years. Life savers give you your dignity back
I brought the Upgrade Clare topper from Uniwigs recently and I was impressed by the quality and style once I received it this week. It's really amazing!
I got a trashy wig for a high price not even professional never buying again. Stay away from this scam business
Hi Alicia,
Thank you for taking the time to give us your feedback. We’re so sorry for the disappointment you had with the wig you placed and the unhappy experience. We’d like to learn more about your specific situation and make things right. Could you please advise us your order number or the name of the wig you placed? Feel free to get in touch with us by sending email to support@uniwigs.com. We look forward to connecting with you and working towards earning back your business.
Regards,
UniWigs support
Xoxo
I received my wig days before the estimated arrival time and I fell in love with it immediately. Minimal shedding, very full, and very natural looking. I would absolutely order again!
If you are a big fan of quality wigs, then this is just the platform for you, i bought my wig at a fair price and it serves me well and just like socoosohairwig.com, this platform never disappoints.
Wigs are made of the worst synthetic crap, nothing like the photo & after ripping me off with the wig wanted me to pay more money to take it to a hairdressers to try to make it look wearable, wont provide a full refund & due to returning it to China, they know you wont pay return postage & then only give you a minimum refund 15%. Total scammers
DONT BUY FROM THEM. WORST CUSTOMER SERVICE & PRODUCTS EVER.
I was skeptical about purchasing a hair topper online. I spoke to customer service and they helped me place my order ($160). The colors were not similar to my hair so I was advised to purchase a lighter color and dye the piece.
After waiting 6 weeks for delivery, I received the piece and noticed how very thin it was. When I gently brushed it the hair was falling out! I had my hairstylist color the piece and she told me the product was not of good quality as the hair was very thin and was falling out way too much.
When the piece was attached to my hair, you could see the seams under the hair! The quality is very poor... I can't wear this!
I called customer service and explained the situation and their response was to return the piece; however, I must pay return shipping! I do not live in the US, but had the hair piece shipped to a friend's house. Now I must get back to the US and pay for return shipping.
Also, because the hair piece was dyed, they would not accept the return! How could I find out if the piece would suit my hair if it was totally the wrong color?
Hi Carla, We are so sorry for your disappoitment.
But if the product density is too thin for you, we also provide a custom density. We appreciate your understanding that all the return shipping cost need to be paid by our return policy: https://www.uniwigs.com/content/2-return-policy.
Thank you for your understanding
This site is a complete scam! Please please dont waste your money and order from here. Especially if you are ordering from another country the exchange will be horrible.
I ordered remy hair and received synthetic! It was horrible! Not only that, I ordered medium brown number 4 and the colour I got was the brown /red copper?! Just awful. Even the style was completely wrong than the picture. It was extremely curly and the picture was just a soft wave.
Company return is in USA and number is in USA but everything is in China.
When I called to ask why so different they said all websites are different and that their medium brown number 4 is more red! Even though the colour they show is dark brown. And that regardinging the curliness - I need to style it.
So now even though they show something different and send something different, I have to pay so send it back! Because its not what I wanted plus a 15% restock fee! Its a complete scam. I ask again please please please dont order from here. Save your money. Order from a reputable place and pay the extra money
I did eventually get my refund less the 15% and less the exchange and less some more because even though I said I choose my credit card exchange rate it pick something else so it charged me a lot! Not impressed
Dear Zahida, we are so sorry for the disappointment.
But if you ordered our human hair product, we can ensure you that the hair is 100% human hair since the difference between human hair and syntheticc is so obvious and you can even text it easily. But we take your feedback seriously and forward to the production team.
For the color issue, The color will turn different in different device. We appreciate your understanding on this matter. And we can arrange the shipping of our brown color ring if you dont like to take this risk.
At last, we would love to express our sincere apology to you for your unhappy experience, and we hope there will be another chance to make all this right.
UniWigs.
Answer: They don't have local store as far as I know. They have good price compare to wigs or highline wigs
Answer: No. You can buy much cheaper toppers. I made that mistake and the quality was completely horrible. Stick with Uniwigs if you want to be happy. They are priced in the middle and their products are good.
Answer: Oh. That's the most surprising part. Nobody can tell I am wearing a topper. I am so excited!
UniWigs has a rating of 3.1 stars from 41 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UniWigs most frequently mention and customer service. UniWigs ranks 17th among Wigs sites.
Hi Aisha, we are so sad for your disappointment, but if you purchased our Upgrade Claire topper, we can ensure you that the product is 100% human hair. We take your feedback valuable, and we would love to offer you free exchange if you would love to.