Heloise S.

I can speak about this company now that I've been a client for 1 year. I have 2 Claire toppers in Almond Frost, 2 in Cream Soda and 2 in Summer Shandy with Ashy Roots. I have 2 Upgrade Claire and 4 Upgrade Clair Plus products.

It doesn't matter what color you choose; they are all beautiful colors. The blonde shades all look good on me because they are such high quality. I have a very cool pale skin tone and I found that that the one that suits me the most is the Summer Shandy with Ashy Roots (I'm a natural blonde). Don't be afraid to go light bc the color of these toppers is gorgeous! They all look beautiful. The Creamy Ice likely wouldn't suit me because the roots are too dark and I'm a natural blonde.

For the Cream Soda, I do have to add shadow rooting of a darker blonde, so it looks natural. Shadow rooting is what makes these toppers look natural. I spray the Cream Soda roots with L'Oreal root spray in dark blonde and it looks great.

When I tell people I'm wearing a topper, they are shocked because it looks so natural. When I bump into someone I have not seen in a while, they say, "Wow your hair is so long! It looks great." I lost 50% of my hair after having my daughter unfortunately.

As for Uniwigs, I have had a lost package, and they fixed the issue asap. They respond to your online inquiry within 24 hours. You have to use the online inquiry tool and not your email and they will respond STAT. In the case of my lost package, they resent my package right away and I got my hair topper within a week. Also, I did return a Hope hair topper because synthetic hair was not for me and it was so easy to return. I submitted a return request on their website and they gave me return instructions; I requested credit. I had to pay return postage, but I didn't see it as an issue. As soon as my return was received by Uniwigs, I received my credit which I later used with no issues.

I recommend this company; their price point is good; their products are top notch; their customer service is really good. Remember to be patient because they are a Chinese company and you are dealing with an international company (even though they have a warehouse in California)... you may experience language barriers, etc. They are very professional and provide great service. This company is legit.

I prefer the Upgrade Claire Plus because the base is a bit bigger and it's more comfortable. The clips are so comfortable and good quality. In the past year, the clips have not damaged my hair at all. The hair quality is of high value for the price. These toppers will easily last 6 months with daily wear. Because I buy 2 of each color, each topper will last at least a year of daily wear bc I wear one at a time. I need to wash them every 2 weeks. I also spray argon oil on them daily to keep them soft.