So this is my first topper, and admit to be not too educated regarding companies. I got référés to Uniwig by this fake influencers who makes good review because they get gifted their pieces. I bought the side part but got a middle part. Of course the hair is uneven. But I did not realized it right away because of my inexperience. They were willing to send me a new one but had to pay for shipping and had to return the one I had before. But I had worked it for a week. I could not go out without it anymore, I have to much hair lost. Strike 1. Strike 2. I washed it with a very high quality product. It was supposed to dry straight but it dried with beach wave and now looks like straw. I am afraid to put the flat iron because I tried it a little on low heat and there is a weird smell. I feel that the hair is going to get more dry even if I put good quality hair. Very disappointed. Learned my lesson.
Hi San,
Thank you very much for sharing your honest review with us!
We are extremely sorry for the unhappy experience you had with your Courtney topper.
Could you please send us your order number to support@uniwigs.com? We would love to check and give you a better solution.
If there is anything we can do to win you back, please let us know,
Best regards,
UniWigs support
Xoxo