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United Thread Reviews Summary
United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.
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Very friendly when I called
Loved that you had several kinds of thread I needed
Thanks for free shipping
Always quick fast service
Generally I've only had good experiences with United Thread. The website is easy enough to use and place orders. I wish the shipping was a little faster given that I'm fairly nearby but that's really not a huge deal to me.
Easy to order from!
EXCELLENT
Good product at a good price. Will be doing business with this company again.
Good products and have what I need.
Just fine
ALWAYS FAST SERVICE
Exceptional service as always. My thread order arrived very quick and I'm pleased with the product.
Great selection and price for Madeira embroidery thread. Awesome shopping experience
I ordered, it came in a reasonable amount of time.
I order from unitedtps for all my embroidery supplies. They have quality items and great prices and shipping is always fast.
My second order, fast shipping, great follow up, great customer service.
Wow...All I got to say about United Thread is your prices are awesome, navigating your website was super easy (especially since I was ordering many threads and I searched by number), and I super surprised at how quickly my order was delivered from the time I placed the order. I have told all my quilting/embroidery friends about my experience and I will definitely place all my future orders with United Thread. Only note I have is they did not have 4 of the colors I needed so I had to purchase them from a different source. Thank You!
This is my go-to site for embroidery thread. Always fast and efficient service! After my order was placed, they contacted me promptly to let me know that one of the threads I ordered was out of stock and wouldn't be available for a couple of weeks. They asked whether I wanted to keep that on backorder or just get the other threads. The whole experience was very pleasant.
Color representation did not match
Shopping was good experience
Great product and arrived super fast.
A couple of days after I placed my thread order I got a call saying that 2 of my colors were on back order but would be in the next day. They wanted to know if I was okay for them to wait one more day to mail the order out so that all my colors would be included in the same mailing. I think that was great customer service and will order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members