United Regions Van Lines
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United Regions Van Lines

How would you rate United Regions Van Lines?
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Netherlands
1 review
10 helpful votes
Follow Pearson S.
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We only work with top-notch movers. They never complained and were considerate of our possessions as well as courteous in responding to all of our questions. It was a delight to be with them.

Date of experience: July 2, 2023
Virginia
1 review
11 helpful votes
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Well Done!
June 16, 2023

The staff was outstanding. They arrived on schedule and were eager to begin. They caused little disruption because they worked carefully and efficiently. Please do it.

Date of experience: June 16, 2023
Virginia
1 review
41 helpful votes
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Talented Staff
August 16, 2023

I was quite impressed with the level of care they took. Effective and dependable movers. I really value the excellent assistance I received from you. Thankyou!

Date of experience: August 16, 2023
California
1 review
6 helpful votes
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Horrific service, terrible experience.
July 21, 2022

I have moved at least 10 times in my life & I have never EVER experienced anything like this. The salesperson on the phone did an incredible job of walking me through the whole process. Unfortunately he was either lying or he has no idea what the actual experience of moving with them is like. The amount we paid is MORE THAN DOUBLE what we were initially quoted. No one who has had any part in moving our belongings is an actual employee of United Regions. These are not professional movers. It is a ragtag mix of contracted people who do not care a bit about your furniture. We received half of our belongings today in California, even though I was still being told yesterday morning that our belongings were still in a warehouse in Georgia after our things had been picked up 7/9. They did not know our belongings had left Georgia and were a day away from being in California. They actually put pieces of our sectional couch on different moving trucks. Who does that?! We have half of a sectional couch in our living room. No one told us to expect different shipments of our belongings. I have taken multiple pictures of broken storage bins, boxes that look like someone punted them off a bridge, totally broken furniture and expensive lamp shades that now look like total garbage. It seems like you would have to go out of your way to damage & mishandle as many things as they did. Horrible communication. Unprofessional contractors who write rude texts. No one tells the truth. No one cares at all about customer service. I don't have the energy to include all of the ways that they have failed. Unbelievable.

+2
Date of experience: July 21, 2022
Pakistan
1 review
19 helpful votes
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Excellent Teamwork!
August 24, 2023

The boys did an excellent job, efficiently wrapping and packing my goods while remaining courteous and adhering to my instructions for where to place the furniture. No breaks occurred.

Date of experience: August 24, 2023
New York
1 review
25 helpful votes
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These guys were great. I needed a last-minute move done, and they were available the next day and accommodating with my schedule. Their rates are UNBEATABLE.

Date of experience: May 4, 2023
California
1 review
15 helpful votes
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Excellent work!
July 19, 2023

They work hard and are very knowledgeable; they are accessible, provide excellent customer service, and promptly answer my questions. The best company in the town!

Date of experience: July 19, 2023
Virginia
1 review
17 helpful votes
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These folks were in constant contact with me. The movers went above and beyond in their care for my stuff; I was quite impressed. My needs were met immediately, and I couldn't be happier.

Date of experience: August 9, 2023
Maryland
1 review
19 helpful votes
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Kind person!
September 11, 2023

Kudos to their professionalism! The team communicated clearly, provided accurate estimates, and meticulously labeled each box, making unpacking a breeze. They truly made moving stress-free!

Date of experience: September 11, 2023
Texas
1 review
33 helpful votes
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Wonderful work
May 22, 2023

Robert and Smith commenced by meticulously packing up every single item in my house. Their approach was incredibly precise as if they were assembling a colossal puzzle.

Date of experience: May 21, 2023
Florida
1 review
21 helpful votes
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Great Work!
May 30, 2023

Everything went extremely smoothly. They handled my possessions with great care by wrapping and securing them. Without a doubt, these individuals are the game-changers.

Date of experience: May 30, 2023
Massachusetts
1 review
17 helpful votes
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Brilliant Move!
July 22, 2023

The efficiency of the moving crew astounds me. One mover showed up when they said they would, loaded and unloaded my belongings quickly, and finished the job on time.

Date of experience: July 21, 2023
Massachusetts
1 review
10 helpful votes
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What shook me the most was how they organized everything. They assigned specific goods to different sections of the truck, strategizing the placement to prevent any mishaps.

Date of experience: June 27, 2023
California
1 review
16 helpful votes
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Great Crew!
May 28, 2023

My beautiful dinnerware was in good care with these movers. Nothing was damaged during the move because of how expertly they handled the packaging. They are deserving of winning MVP!

Date of experience: May 26, 2023
Texas
1 review
19 helpful votes
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True story, no lies, no exaggeration; these fellas are rocking it. They're all we look for in a moving company and its staff. Highly recommended.

Date of experience: July 18, 2023
VE
1 review
32 helpful votes
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United Regions Van Lines was the best option available to move my heavy things around the town. Will used them again in future!

Date of experience: June 5, 2023
Georgia
1 review
2 helpful votes
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Sell you stuff and buy new stuff
July 31, 2022

I wish this is what we'd done before embarking on this road through hell that was our summer with United Regions Van Lines. Someone should write up a case study on them to explain to students in business school on what NOT to do.

Customer service: almost nonexistent, weeks will go by before getting an email response, and the ONLY way to speak to a person is to pretend like you're a new customer, don't let them transfer you - they will hang up, don't leave a voicemail - it will never be returned, don't get heated over the "contract" - it will lean to a screaming match
Financials: questionable at best, still not sure what kind of "company" in 2022 doesn't accept card payments - VENMO or check by phone ONLY?
Delivery: our stuff was picked up EARLY JUNE, we got a PARTIAL delivery on JULY FOURTH, and another partial delivery on JULY 30. We still do not have all of our goods, and someone in Florida has some of our stuff.

Also, we moved from Indiana to Georgia. Our driver yesterday said he picked up our thing in TEXAS! What? I'm no geography whiz, but that seems a little out of the way...

Moral of the story, if you don't need it, sell it and if you really need it, drive it yourself. Your local high school football team will probably come pack your truck for a small donation!

Date of experience: July 31, 2022
Washington
1 review
40 helpful votes
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Best customer service! I 100% recommend this company if you're looking around for a moving company Will definitely used them again!

Date of experience: May 4, 2023
Oregon
1 review
14 helpful votes
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Friendly Staff
July 18, 2023

The moving team did a great job. From beginning to end, everything was handled by them. Will used them again!

Date of experience: July 17, 2023
Pakistan
1 review
20 helpful votes
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Happy to used them!
July 26, 2023

Everything we ordered was delivered to us in perfect condition. I'm quite pleased with their assistance in my move.

Date of experience: July 26, 2023

Overview

United Regions Van Lines has a rating of 3.1 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Regions Van Lines most frequently mention new home and entire process. United Regions Van Lines ranks 8th among Moving Service sites.

service
124
value
124
shipping
122
returns
110
quality
120