We only work with top-notch movers. They never complained and were considerate of our possessions as well as courteous in responding to all of our questions. It was a delight to be with them.
The staff was outstanding. They arrived on schedule and were eager to begin. They caused little disruption because they worked carefully and efficiently. Please do it.
I was quite impressed with the level of care they took. Effective and dependable movers. I really value the excellent assistance I received from you. Thankyou!
I have moved at least 10 times in my life & I have never EVER experienced anything like this. The salesperson on the phone did an incredible job of walking me through the whole process. Unfortunately he was either lying or he has no idea what the actual experience of moving with them is like. The amount we paid is MORE THAN DOUBLE what we were initially quoted. No one who has had any part in moving our belongings is an actual employee of United Regions. These are not professional movers. It is a ragtag mix of contracted people who do not care a bit about your furniture. We received half of our belongings today in California, even though I was still being told yesterday morning that our belongings were still in a warehouse in Georgia after our things had been picked up 7/9. They did not know our belongings had left Georgia and were a day away from being in California. They actually put pieces of our sectional couch on different moving trucks. Who does that?! We have half of a sectional couch in our living room. No one told us to expect different shipments of our belongings. I have taken multiple pictures of broken storage bins, boxes that look like someone punted them off a bridge, totally broken furniture and expensive lamp shades that now look like total garbage. It seems like you would have to go out of your way to damage & mishandle as many things as they did. Horrible communication. Unprofessional contractors who write rude texts. No one tells the truth. No one cares at all about customer service. I don't have the energy to include all of the ways that they have failed. Unbelievable.
The boys did an excellent job, efficiently wrapping and packing my goods while remaining courteous and adhering to my instructions for where to place the furniture. No breaks occurred.
These guys were great. I needed a last-minute move done, and they were available the next day and accommodating with my schedule. Their rates are UNBEATABLE.
They work hard and are very knowledgeable; they are accessible, provide excellent customer service, and promptly answer my questions. The best company in the town!
These folks were in constant contact with me. The movers went above and beyond in their care for my stuff; I was quite impressed. My needs were met immediately, and I couldn't be happier.
Kudos to their professionalism! The team communicated clearly, provided accurate estimates, and meticulously labeled each box, making unpacking a breeze. They truly made moving stress-free!
Robert and Smith commenced by meticulously packing up every single item in my house. Their approach was incredibly precise as if they were assembling a colossal puzzle.
Everything went extremely smoothly. They handled my possessions with great care by wrapping and securing them. Without a doubt, these individuals are the game-changers.
The efficiency of the moving crew astounds me. One mover showed up when they said they would, loaded and unloaded my belongings quickly, and finished the job on time.
What shook me the most was how they organized everything. They assigned specific goods to different sections of the truck, strategizing the placement to prevent any mishaps.
My beautiful dinnerware was in good care with these movers. Nothing was damaged during the move because of how expertly they handled the packaging. They are deserving of winning MVP!
True story, no lies, no exaggeration; these fellas are rocking it. They're all we look for in a moving company and its staff. Highly recommended.
United Regions Van Lines was the best option available to move my heavy things around the town. Will used them again in future!
I wish this is what we'd done before embarking on this road through hell that was our summer with United Regions Van Lines. Someone should write up a case study on them to explain to students in business school on what NOT to do.
Customer service: almost nonexistent, weeks will go by before getting an email response, and the ONLY way to speak to a person is to pretend like you're a new customer, don't let them transfer you - they will hang up, don't leave a voicemail - it will never be returned, don't get heated over the "contract" - it will lean to a screaming match
Financials: questionable at best, still not sure what kind of "company" in 2022 doesn't accept card payments - VENMO or check by phone ONLY?
Delivery: our stuff was picked up EARLY JUNE, we got a PARTIAL delivery on JULY FOURTH, and another partial delivery on JULY 30. We still do not have all of our goods, and someone in Florida has some of our stuff.
Also, we moved from Indiana to Georgia. Our driver yesterday said he picked up our thing in TEXAS! What? I'm no geography whiz, but that seems a little out of the way...
Moral of the story, if you don't need it, sell it and if you really need it, drive it yourself. Your local high school football team will probably come pack your truck for a small donation!
Best customer service! I 100% recommend this company if you're looking around for a moving company Will definitely used them again!
The moving team did a great job. From beginning to end, everything was handled by them. Will used them again!
Everything we ordered was delivered to us in perfect condition. I'm quite pleased with their assistance in my move.
Answer: They are a legit company who is reckless with the truth. They lie to get the job and then leave with with no idea when your goods will arrive
Answer: The price and the original customer service in order to get the contract was great. The movers are good. The price went up tremendously and then they told us it would take up to 17 days to get our stuff. This was AFTER the truck pulled away. We were told it would be ready for us to receive on the date we requested.
Answer: Mine too. Totally agree with you. It was a bait and switch no one told us that the stuff would be taken off the truck and moved to a warehouse with no ETA on delivery.
United Regions Van Lines has a rating of 3.1 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Regions Van Lines most frequently mention new home and entire process. United Regions Van Lines ranks 8th among Moving Service sites.