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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Received my flag quickly and able to hang it days before July 4th.
Very good experience. Fast shipping and checkout was easy.
Easy navigation on website. 😎 fast delivery.
The item I ordered was exactly as described and what I was looking for.
I've been ordering these flags for several years now and have never been disappointed. The flags are always perfect and very economical!
Thank you United States Flag Store!
When an order arrived damaged the item was replaced within a couple of days with no questions asked. When it comes to flags there is no place else for me.
When FedEx lost my items customer service went above and beyond
Will be purchasing from again for our Monument Co needs, excellent choices and website
Very good. It was easy to order and the shipping was fast with no delay.
Site easy to use, the flags arrived quickly! The flags are well made, perfect on my husband"s grave at a National Military Cemetery.
Very good product and just what my husband wanted. He already had the American flag.
Great products at a great price. Easy to navigate the website.
I was happy with the quick shipping and the quality of the flags was good.
Was told my order was on back order with no given date when to expect delivery.
There were no assembly instructions included. Had to guess.
Large selection of patriotic and garden products to liven up any outdoor living scenarios
Flag arrived on time, as described. Good customer service follow-up.
Easy to display the flags. Good draw to my business for 4th of July
I bought this flag pole as a replacement for a flag pole which was destroyed during a particularly violent wind storm. The pole survived three hurricanes looked great up to the day it was wrecked. I contacted customer service as I could not find the same pole for sale. The customer service agent was able to locate the same pole, confirm shipping and process my order. I received my pole shortly thereafter was able to erect it within twenty minutes. While not the cheapest flag pole you can buy, the quality of the materials and the quality of the service I received makes my purchase a bargain. Seriously, very happy.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri