United States Flag Store

I realized I had ordered the wrong flag the minute I pushed send. I immediately contacted your customer
Service and in other words was told too bad. I explained I wanted the best flag not the one I ordered which
Was more expensive. I didn't cancel order was told that was too late.
I have been buying my flags from this company for years before I even established an account. I was highly disappointed with whole situation so I found another company that makes their flags in the USA and I have gone to them for my flags.

See Above Review

Everything arrived as expected. The Buntings were used for 4th of July decorations. I am very pleased with them. However, the super tough 3x5 flag is a disappointment. The red on the flag is border line maroon. Not even close to the red on the bunting or my old Nylon flag. This should be reviewed by your quality staff. There is no doubt it is WRONG

It took three weeks to get two flags from some place in central Ohio to Philadelphia and during that time I got a series of email/text communications giving contradictory reports on the status of the delivery, which, by the way, cost me $5. I tried to leave a zero-star rating because that is what this experience deserved, but the system would not allow that, so I am giving it a 1-star rating under protest.

This is my story... I was involved in a trading fraud and I understood that it's a fraud too late. I thought I had no chance to get back what I lost. After I understood how tricked I was, I decided to find out how I can get my money back, and finally, I reached this law firm. Mo ne yhelp. Pa ge. Link/ rontp age returned my money and pleased with the result. Do not fall for scammers. I recommend them.

After a week of hanging outside, the red coloring bled and dripped (from rain) into the white stripes and stars. Very disappointed because the product was wonderful when received and should stay that way for more than a week.

I ordered a super tough flagpole. It is very flimsy and I do not think it'll withstand the bad weather. We have here in Southeast Louisiana.

I had a very negative experience with Daniel on your chat feature. He was to send me info by email, that never happened. When I followed up he referred to the info he didn't send and when pressed, directed me the site I was already on chatting with him. I decided to order anyway, as your products appear to be best, but then I was unable to use the FLAG5D coupon that you had sent me.

I am missing (gold spear tips 12 on them for my 4 x 6 Italy flags that I order.

I ordered a pleated flag which arrived screwed up in a tight bag, creased and wrinkled so badly it was not used over Memorial Day. Bad way to treat a pleated flag

Ordered a 3x6' fan. The fan that arrived was 8 inches short, and the top seam was not canvas like advertised. Wanted to return and sales people say they don't give refunds. This is incredible- you send me an item that is smaller than advertised and not the quality that was advertised and now you expect me to pa for shipping to return it. That is the worst customer service I have ever experienced.

I have had many Greek flags under my American flag for decades. My American flag is always well made in sewen strips of tough cloth BUT all the Greek flags, even though they cost more yet, are made from a flimsy thin piece of stamped cloth! Just how much do I have to pay to get a good quality tough long lasting Greek flag? I have also asked this company not to text me but... No more flags from your company!

The sight stated free shipping with order over $75.00. You still added $8.95 for shipping. The sight also stated 15% off but discount was only provided on one item. Very disappointed.

Sent me a pos service ribbon decal that looks like its been stuffed in someone's back pocket. I'm sure the Money you got from me was fine, your company is Awful! Way to look out for our country's combat Veterans

I will never buy anything from USFS again. Your ad said 100% made in America. Not what the package said...

They claim their flags are made in the USA, which is why I ordered from them. Mine is made in China.

. Horrible company. Horrible customer service. Phone number has you on hold then after 10 minutes tells you to leave a message.

Ordered 12 flags as samples for a meeting to decide on placing an order for a huge parade. Told them I needed them by a certain date. That date was confirmed.
Company sits on an order for a week. When site reads: guaranteed shipping next business day"

Arrival date missed. Stay away.

The flag I received says made in China. But a banner on their website says "when we say it, we mean it" with a banner next to it that states "Made in the USA". Wrong! Very disappointed! I will never order from them again.

I do live stage events. If you need to receive your items then don't use this company. They used a shoddy shipper, lost my items and are making me wait ten days to see if MAYBE they can find the 800 flags that I ordered! My event is in a week. They won't reship for ten days! I have to repurchase flags and now at a rush. Customer service has staff that make promises they cannot deliver on and others who say too bad, it's our policy. Well, good. You can't get me what I paid for so I won't ever order from you again. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!

Did not want to accept my zip code and then had to put card info in twice.

Paid and extra $100 expedited shipping to receive flag order in time for funeral but did not arrive in time (the day before as adveritesed) to take to sister's funeral. But I did make a little memorial speech that my sister always planted the little flag on memorial day.
I had hoped to give a little flag to each of those attending the burial service.

Sadly I sent you and e-mail of the problems with the flag. The sewing of the strips were a quarter of an inch out of alinement looks very poor quality plus the stars threads were loose.
I will dispose of the flag in the proper manner. It will not be returned. I have taken photos for the record.

no response yet?????????

My 4 ft by 6 ft Valley Forge U.S. Flag split at the seam separating the red and white stripes. It is obvious by looking at it that the seam was not reinforced! It needs to be replaced immediately! I have photos of this poor workmanship and an message to the CEO of Valley Forge Flags what she never answered!

Easy to order, receiving product was a different experience. After 2 months of no communication finally received communication regarding delay with supplier. Received after another 3 weeks. Limited to only the one communication to the extended delay.

I received my order damaged and missing parts. I have sent pictures 3 times with order number and box condition that was delivered.