From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
This flag was the perfect size for my Mother in law
I appreciate getting the flags by Wednesday I have an event
See above comment. You and your service made me happy.
Good experience overall. Well built and sturdy. Used for Eagle Scout display
I love the flags that I ordered. The quality is great. Promptness of shipping was perfect. I have ordered from ya'll several times through the years. All of the orders have been perfect. I would highly recommend ya'll any time! Thanks for everything.
I can't describe how happy I am with my order, arrived earlier than expected, amazing quality and excellent website and I read they have a great customer service. I'm very proud having those flags on display to the point that I will keep buying and collecting them all! Thank you guys
This is the second flag I have purchased from your store. Good quality at a good price.
Quick and easy purchase for a new replacement flag.
Great quality flag for a good price and ships quickly, too
The coupon code given to me for $5 off an order of $50 or more did not work despite numerous tries and ensuring I typed the code FLAG5$ correctly
Despite sending two notes on this bad code/coupon, have not received a reply and did not receive discount
Needed to replace wind tattered porch American flag. Tried another Flag Store, but the woke brigade got to them. Came back to US Flag Store. Easy to order, nice selection and good quality!
I signed up for the $5.00 discount on my order, and my flag is $59.33. I was told I did not meet the requirements for the discount. Then I was offered shipping protection which I declined. It's up to you to make sure my flag is delivered safely or you should deal with it. Now you're asking for feedback on a product I don't have yet. I'm hoping I am not going to be sorry for this purchase, and I think I should get a $5.00 refund.
I'm glad there's companies that still make the battle flags for soldiers that died on both sides!
Kept skipping around so it was hard to stay on the item I wanted.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members