United States Flag Store
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United States Flag StoreReviews 8,425

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
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One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
California
1 review
0 helpful votes
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Stars And Stripes Forever
June 2, 2025

Found them online when I was looking for a replacement flag that I could fly 24 hrs a day in all weather. I found their website and scrolled through all the flags. They had one that was heavy enough not to get wrapped up around the pole or stuck on my roof. It looks great and stays free, blowing in the wind without getting hung up!

Date of experience: May 23, 2025
Michigan
1 review
0 helpful votes
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Very satisfied with American Flag Store
June 2, 2025

Have ordered from this company several times. Very easy to place an order and prices are very reasonable and delivery is fairly quick. I will continue to order from them.

Date of experience: May 23, 2025
Washington
1 review
0 helpful votes
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Quality product
June 2, 2025

Great communication during the process. Delivery on time. Low postage charge

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Not made in USA
June 2, 2025

I specifically wanted to get a flag made in the USA. I thought I was ordering from Aligence. Bottom line the flag is made in China.

Date of experience: May 23, 2025
Minnesota
1 review
0 helpful votes
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Great!
June 2, 2025

My order was received as advertised, good prices, good merchandise, and delivered on time.

Date of experience: May 23, 2025
Oklahoma
1 review
0 helpful votes
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Great product
June 2, 2025

The website is extremely simple and informative. Received my order in a timely manner.
The quality of your products is awesome!

Date of experience: May 23, 2025
Illinois
1 review
0 helpful votes
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Best flags I have ever purchased.
June 2, 2025

Fast and easy transaction. Will buy from you again as Ilike your quality, your flags last.

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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My order was promptly filled and in a few days I had my flag, ready to hang.

Date of experience: May 2, 2025
New York
1 review
0 helpful votes
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Great quality
June 2, 2025

The product quality is excellent and shipping was fast. Prices are reasonable

Date of experience: May 23, 2025
Illinois
1 review
0 helpful votes
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GREAT PRODUCT
June 2, 2025

FLAG SEEMS TO BETTER MADE AND BETTER QUALITY THAN FLAGS I HAVE PURCHASED PREVIOSLY FROM OTHER COMPANIES. COLOR IS HOLDING UP WELL AND LOOKS GREAT

Date of experience: May 23, 2025
California
1 review
0 helpful votes
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Flag
June 2, 2025

Beautiful and well made. Very impressed with the brilliant colors and the stitching.

Date of experience: May 23, 2025
Connecticut
1 review
0 helpful votes
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Love my new flag
June 1, 2025

Ordering was easy online and received my new flag and swivel pole promptly.
Great quality flag and no more wrapping around the pole with the swivel feature.

Date of experience: May 22, 2025
Pennsylvania
1 review
0 helpful votes
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Good Flag Pole
June 1, 2025

I am always looking for a flag pole. There are those out there that say they fly freely but before the end of 3 months, Old Faithful is wrapped around in a wet mess. This is very distressing to me. I want a flag pole that will keep her flying correctly, through all weather situations because she is out there all the time. This pole (my 5th one) seems to be doing the trick. I haven't seen my flag wrapped up in the rain or the wind. I hope it continues this way.

Date of experience: May 22, 2025
Texas
1 review
1 helpful vote
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I have to pay for return postage that will cost more than the rings. I need some for the outside pole.

Date of experience: May 22, 2025
Wisconsin
1 review
0 helpful votes
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Quality
June 1, 2025

Very good quality. Grommets and hems/seams hold up extremely well. Flag keeps it's original color for many months even thought it is on full sun.

Date of experience: May 22, 2025
North Carolina
1 review
0 helpful votes
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Bleecker Automotive Group
June 1, 2025

Quick, fast and easy. Product was as represented. Very Satisfied

Date of experience: May 22, 2025
Washington
1 review
0 helpful votes
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New flags for memorial day!
June 1, 2025

Excellent quality excellent service thanks from a patriotic American

Date of experience: May 22, 2025
North Carolina
1 review
0 helpful votes
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Great flag!
June 1, 2025

I love my new flag! I fly it proudly on my front porch. The flag is great quality in the company provide provides great service.!

Date of experience: May 22, 2025
Rhode Island
1 review
0 helpful votes
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It's a grand flag
May 30, 2025

It was so easy an order, came on time, and now is flying high on my flag pole. Needless to say, it's beautiful

Date of experience: May 20, 2025
Illinois
1 review
1 helpful vote
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Great company to deal with.
May 29, 2025

Ordered a flag that was supposed to be great for high wind areas like where I live. Order took longer than I thought to arrive but was very happy with the flag when o gor it. I put it up a few days later and a few days later I noticed the wind had started to rip this flag in half. It started unraveling on top of flag where the blue fabric met the red and white stripes. I emailed company right away, they got back to me quick. Awhile later I had a new flag being sent to me.im hoping this new one isnt flawed as first one must have been but so far so good!

Date of experience: May 19, 2025