I have been getting my uniforms from you for over 5 years now. My work orders them for us that we Choose which outfits we want. Divine Savior Hosptial in Portage, Wisconsin
I placed my 1st (and last) order on July 21st. According to the website, all in-stock orders that do not require embroidery ship within 24 hours. I thought, great, that means I will have them in plenty of time before my new job starts. I placed my order 1 MONTH before my job started, just in case I got the sizing wrong and would need time to return them. Two days after I placed my order, I noticed the order was still open and the items had not shipped. Curious, I contacted customer service to see if there was a problem with my order. I was told that it was unusual for a delay and to give them 24 hours to resolve the issue. Another 48 hours pass and the status of my order is still the same. I contact customer service again. I am given the same exact answer as before. I wait another 48 hours and finally ask for a supervisor, who was supposedly named Steve. He assured me that he was personally going to make sure that my order would ship the next day and he would also personally email me with my tracking number. I finally felt like I was getting somewhere. Lo and behold, I check the status of my order this afternoon, still the same status. I contact customer service again and am told the same thing again. I am not sure why their customer service has been so horrible with my order when there are a lot of positive reviews. I urge anyone thinking of ordering from them to proceed with caution. I hope no one has to go through what I did.
I've been in the veterinarian field for 12 years now and I love the variety of animal print tops UA has. Over the years, my coworkers and I would place large orders during free shipping promotions.
Got my sketcher scrubs love them. Super comfy love the way they move with me not restricting at all they wear well no pilling. They are light weight if you get cold easily they are thin.
I like the scrub options and all of the available colors, but it should not cost $60 to next-day ship items. If there is a return, a portion of the shipping should be returned as well.
This is my go to store for all my scrubs, badge reels, socks, and bags where I can keep my supplies organized. The staff are always so friendly and willing to help
I have ordered 3 times in the last month from this company. It's easy to order, received my order within days and the scrubs are my favorite. I guess that's why I've ordered 3 times. Lol
I've worked in housekeeping for 3 years, all my scrubs are from UA and I love how they have held up through all the cleaning chemicals and multiple washes. As you can imagine, I work quite hard and have to bend down and be in awkward positions at times due to my job. These scrubs do not rip, they do not tear, they are comfortable and movable. I love the color and print options, and it's great UA has other brands you can choose from that aren't easily accessible where I live. I'm a bigger woman, the plus sizes actually fit how they're supposed to and the cherry on top is all the petite options for pants. My favorite has to be the UA cargo joggers, they're comfortable and I don't have to worry about getting bleach on the bottom of them. Plus there's always something on sale! I tell all my coworkers about this website and I'm told constantly how adorable and nice my scrubs look. If you're plus size and on the fence about purchasing, this is a 3x woman telling you that You. Will. Not. Regret. It.
I found a pair of scrubs in the store that I loved, but they didn't have my color. UA not only had my size and color, but was about $10 cheaper than another online store.
I love Uniform Advantage! They have so many options to choose from. They are not only reasonably priced, but they also have high quality and super comfortable!
Easy shopping, easy order, easy shipping. Love my scrubs! Comfort and style. The best selection by far. Great job! Prisma Health system loves my choices as well.
I've always bought my scrubs from UA they are super comfortable and never shrink. Great fit! Super airy! Best scrubs ever! Never disappoint always impress!
I received my order sooner than expected. I ordered 2 appliqued scrub tops in deep rich colors. However, they ended up being pastel and dingy colored. I should have read the reviews before I ordered.
I love the different selection of scrubs ua has. They are cute and great price. I also buy my daughters school uniforms here and they even embroidered them the first day.
I love buying from them. The uniforms are all top brand names, comfy and the prices cannot be beat. They care about their customers. And shipping times couldn't be better
UA scrubs, the best scrubs I have ever worn! I get loads of compliments any day I wear any my scrub.
I cannot do without my Uniform Advantage scrubs.
In love forever!
I love my scrubs!
I love my job!
I have ordered same size scrubs from UA for years, but these tops do not fit well at all. I would return them, but do not want to pay shipping. Too bad I guess.
Hello, Jodi,
Thank you for being a loyal customer of Uniform Advantage. I’m so sorry your recent purchase did not fit well for you, and I’d like to help.
Without the specifics of your order, I’m not sure if you purchased the same style you have worn for years or one that was new to you. If it was the same style as always, please be aware that our garment measurements are reviewed and updated every few years, so the size previously purchased may not fit the same as your new item. If you have ordered a style that you have not worn before, the fit will be affected by the cut of the garment. We always recommend checking the Size Chart & Fit Guide provided on the web page for each individual garment before finalizing an order.
At Uniform Advantage we strive to delight our customers on every purchase, so I apologize for your disappointing experience on this occasion. If you are still interested in exchanging your items, we’d be glad to waive the cost of return shipping. Please send me your contact information and any data about your order (order number and customer account number, if you have those) and I will reach out to you personally.
Thank you for shopping with Uniform Advantage. I hope to have the opportunity to turn your disappointment around very soon.
Sincerely,
Robin Grose
Customer Service Specialist
Very satisfied with the quality of the suit. Also very fast delivery. Compared to the rest of the garment, this garment gives a feeling of comfort and confidence.
Went by their size chart and the clothes that came were ridiculously big! The material felt like it would give you a rash by the end of the day. Had to pay $13.00 to ship it back! What a joke
Dear Laura T.
Thank you for taking your valuable time to write to us.
We are sorry to hear about the issues you had with your recent order. Oftentimes, when a customer feels like the items purchased did not match the information provided, we waive the Return Label Fee as a courtesy, but that is not always the case.
We are extremely disappointed we did not meet your expectations and would like to review your order and find out what went wrong.
May you please reply with your order number so we can research and provide a resolution?
We are sorry that your Uniform Advantage purchase did not work out successfully and we thank you again for reaching out.
Uniform Advantage | Customer Service
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com
I loved uniform advantage, they have excellent products and very good quality. I will continue to shop with them and I highly recommended for my friends
Overview
UniformAdvantage has a rating of 2.8 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
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This certainly sounds like we made multiple mistakes and missed several opportunities to fix the issue. I am terribly sorry this happened to you. If you would be so kind as to send me a Private Message with your order or contact information, I would like to try to figure out what went wrong so that we can get you your uniforms and make sure this doesn't happen to anyone in the future. You have our sincere apologies.