I'm plus size and wear scrub skirts you have a great selection of all my scrub needs! I will definitely tell my coworkers about you! The sales are awesome too
Tried to place order
Couldn't do online due to an error
Called in - incompetent person could not figure out my order
Company supervisor was supposed to call me back - never did
Do not waste your time on this company
It's always a pleasure shopping in this site. I've had a problem once with there being a tear in a top, but it was immediately replaced at no charge. My go to for scrubs!
These new uniforms are very nice, they came fast, I will buy again but it has to be on sale as I refuse to pay full price and then have to pay shipping too.
Uniform Advantage has a wide variety of scrubs and every time I have ordered they have what I want in stock. Their prices are great and it always arrives quick! I highly recommend them!
Loved my products scrubs were comfortable and reasonably priced my medical equipment was perfect works great I've told all my coworkers about your site
I have bought 5 scrubs from the butter soft line and I absolutely love them, soft fabric, great quality and beautiful design! Don't even think too much, just buy them!
I would give zero stars if the option was available. I decided to place an order because of a 20 percent discount offer. When I arrived to pay order, the total stated was $83. Once I paid, however, the total changed to $111. I reached out to customer service who stated that the discount applied was free shipping, which, I would not have bothered making a purchase.
I also needed to return one of my items which was entirely too long. Although I selected the petite size the item would have fit someone at least 5'5 to 5'6. The return charge was equal to the "free shipping charge" they stated. An important note is to not text any concerns, it takes absolutely TOO long and most people do not have that kind of time to kill.
I will not be recommending this company to any coworkers or friends and will not be purchasing again. The customer service is unenthusiastic to offer any assistance. The return policy is like purchasing another item. You work hard for you income; don't let this place rip you off. Purchase elsewhere.
I purchased some scrub tops on August 19,2023. On August 21, I received an email stating that my package was delivered. I go to my door and there is no package. I call customer service right away and they insist that it was delivered. I tell them I have been here all day. No knock on the door and no package. The customer representative then proceeds to tell me that they have "proof" and she sends me this photo I have posted below. One, I have no idea if that building is mine. Two, my door is to the right, not the left. Also, the customer representative agreed that because the picture provided by the delivery driver DOES NOT SHOW THE APARTMENT NUMBER. So I have no idea what floor its on even if they went to the correct building. I am then told that there needs to be "an investigation that will take approximately 3 days" and only then will I be able to get a refund or have the items resent to me. What is there to investigate? You clearly delivered to the wrong address. Please return my funds immediately as I am no longer interested in doing business with this company. This was handled so poorly.
I have purchased the UA basics scrubs before and they're so comfortable and the colors do not fade. Uniform advantage always has the best prices on their products too.
You pay $25 for shipping and your scrubs don't show up for weeks, wish I would've spent my money elsewhere. This company/website is a joke and a rip off.
Loved how they turned out. My friend thought I looked like a grandma with the set but I thought it was cute. Love to have patterns it makes it more fun and cute.
I will be ordering more! Shipping was alittle delayed but that is not on them as much as USPS issue. My cart is full and waiting for payday! Love the feel of the scrubs!
Went out on a limb and bought some scrubs. Little did I know they were the comfiest scrubs ever! Will definitely buy from them again. The colors are amazing. They also have great prints
I placed an order, received someone else's order, called customer service, explained the problem. Customer service hung up on me. I called back and was told the order would be resent express shipping and that I would receive an email with the new order number. I never got an email and so I called. They told me to call back on Monday and so I did a computer chat. The agent said he would review. He said he would place a new order and asked me for my shipping address. Then he said one of the items is no longer available. I asked for a refund. We'll see if I get one. SEEMS LIKE A SCAM OPERATION! DON'T WASTE YOUR TIME OR MONEY ON THIS SITE. SOMETHING IS TERRIBLY WRONG HERE.
Don't do it! Shipping is too high! If you need to return or exchange, they charge $8.99! Shipping makes items too expensive! I will definitely not order again. They should consider free shipping.
I've ordered scrubs from UA twice before. The scrubs are quality and less expensive than buying them from my college! (For clinical)
Both orders shipped fast and were exactly what was ordered :)
I have had a great experience with this company. They have big selection to choose from an I have always been happy with their product it's easy to shop and very convenient an amazing price's.
Placed an order for new scrubs and the order was sitting in OPEN status for over a week. Was supposed to be shipped within 2 to 3 days. The deliver by date past and order still in open status! Contacted them and was told some of the items I've ordered is now out of stock. Then why didn't I get contacted instead of just letting my order sit in limbo? Told them to just ship everything that's in stock out and cancel the rest. Another week past by and I have contacted them again and they told me the order is now being prepared and ready for shipping. Still nothing. It's now exactly 3 week since I have placed the order and the order is still in open status! I contacted them again and was given the same response. How long does it take to prepare and ship an order? This is ridiculous! 3 weeks is more than enough time! I do not recommend buying from here at all. Let's see how long it'll take for them to cancel my order and refund my money back. I am usually very patient and don't write much negative reviews but this really did it for me. Don't want others to go through all this nonsense.
On November the 8th I sent in a request for 47 jackets, their sizing, and the embroidery to be done. Please keep in mind I requested this over a month in advance for any hiccups that could possibly occur. It is not December 8th, they HELD my BILLABLE account and never processed the order I found out when I called to check ETA of all my jackets. Now, come December 15th at our company Christmas party I will have none! So much for being organized and proactive with more than advance notice and time! They did this last year as well per our clinical manager so a big shout out to UA for driving your customer else where to spend $2,000. Off to Read's I go!
Overview
UniformAdvantage has a rating of 2.8 stars from 631 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with UniformAdvantage most frequently mention customer service, return shipping and scrub pants. UniformAdvantage ranks 2nd among Uniforms sites.
Since its inception in 1985, Uniform Advantage has grown from having a single South Florida Uniform store to operating 30 Scrubs stores in key cities across the U.S.
In 1994, our company began manufacturing its own line of scrubs called UA Scrubs®. Since then, we have continued to upgrade our UA Scrubs® line to several more unique medical uniform brands to cater to each of our customer's needs and preferences. The UA Scrubs®, Happy Scrubs® and Butter Soft Scrubs® brands have become "standards" for medical uniforms & nursing uniforms.
Since adding a medical scrubs catalog in 1995 and a website in 1997, we continue to provide our style, quality and customer satisfaction to a progressively larger market both nationally and, more recently, globally. In the competitive world of medical uniforms, our name is synonymous with fine quality combined with favorable pricing in both our retail business ventures and web-based platform. No matter what your industry, Uniform Advantage provides quality made uniforms at a competitively lower price. In addition, you will receive the customer care and easy purchasing you need in order to maximize your uniform wardrobe and look your professional best.
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- Fort Lauderdale, Florida
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Alicia P,
Thank you for choosing Uniform Advantage and for taking the time to write to us. Your satisfaction is extremely important to us and we are very disappointed that we did not meet your expectations on your recent purchase.
We are happy to inform you that we found your order and reviewed it. Upon checking, we see that FedEx shows a confirmed delivery on their website however, as you did not receive the package, we have already started an investigation with FedEx per our process.
In most cases, FedEx successfully locates the missing package and delivers within 2-3 business days.
However, if FedEx is unable to locate your package, we will find the best solution for you. We will contact you with a resolution by email on 8/24/2023.
Please reach out to us if you have further questions or concerns and we will assist you promptly.
Once again we do apologize for any dissatisfaction or inconvenience this may have caused you.
Thank you for contacting Uniform Advantage.
Best Regards,
Uniform Advantage | Customer Service
Email: custserv@uniformadvantage.com
Website: www.uniformadvantage.com
Other questions? help.uniformadvantage.com