Overview
UNice has a rating of 4.5 stars from 788 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UNice most frequently mention customer service, great quality and fast delivery. UNice ranks 2nd among Wigs sites.
Instant Feedback
I just recently purchased this wig and I'm IN LOVE! I feel more confident because the wig is such a great quality and soft! My wig had no shedding and was super easy to install. Thank you so much Unice! I will be purchasing another real soon!
I bought it to prepare for the party; and the wig arrived in time. The hair texture is thick and soft. The curling curve can be maintained continuously. Without the hassle of constant maintenance. The size of this hat is as snug as I wanted. Order directly!
My first order came very fast and the hair was very soft I'm excited to get it installed
I will continue to purchase from this company because their shipping time is awesome. And their customer service is great! The wig seemed to be good quality too. The hair is soft, doesn't smell, and the lace blends well.
It have been great ordering from Unice the products I have received are as displayed on the website. Also delivery are on time., and communication with issues are also great.
I purchased a water wave v part wig for my first purchase. While color is not exactly the chocolate brown as described on the site, I can make it work. ( Roots appear to be black, and the curly part is medium brown that leans toward auburn) This woh reminds.me of the spiral perm I had in the 90s, so I'm very satisfied!
The shipping was extremely fast.
As a white woman who has just discovered the world of u and v part wigs, I would order again if more brown/blond colors offered.
The wig box that my wig came in was cute and filled with nice bonus products. My wig is gorgeous
Quick and easy 😁. The wig arrived in less than five days. Everything was packaged neatly and all gifts were included. The wig looks amazing.
The communication was very smooth and timely. I was kept abreast of all updates.
It's my dream wig!
So beautiful and shiny hair! I love the pre-plucked hairline, so natural, just melting very well with my scalp. Love it, great quality
I got so many compliments! 10/100 must recommend!
When I've first received the wig, the packaging was great! It came with a free gift of an elastic hairband, brush and wig cap. The hair was soft, no smell and easy to wash, the adjustable elastic strap in the wig is a great addition.
One of my favorites, it's very soft. No shed. The customer service is excellent with reasonable pricing. Thank you guys. I would definitely shop again!
Very high quality and loved the product. Enjoyed the look and
Easy checkout when processing and convenient payment options.
I had a question about my address and I got a response back fast I really appreciate it if cause I didn't want my hair going to the wrong address
Very satisfied with my order. The hair is super soft and it's a quick fix if you are in rush I love it!
Unice is my favorite spot for my hair! I have ordered all types of hair from here with different curl patters and I am never disappointed. This natural wave does shed a bit more than the others but nothing you can't deal with.
I got my wig last week and installed several days ago, it looks stunning and gorgeous! And the hair is really soft and smooth, when I touch the hair, it was like silk. Loveeeeeeeeee
BTW, their customer service is really helpful! I bought wrong one at first place, they helped me change to the one I want! Absolutely buy again! Highly recommended!
DO NOT order anything from Unice. When there is a problem, they will not refund you and make up a lie not to. I literally received a wig that did not look like the picture and sent it back THE SAME DAY. They said they could not refund me because the hair smelled, and the texture was changed?!? When? How? HELLO? THEY are the ones who sent me smelly bad hair. That is why I sent it back! Liars and frauds. Beware.
Hair was on time with delivery and sized perfectly for my head! Very soft and classy!
This is the worst experience I've had with a hair vendor. The wig received looked nothing like its description and when I tried to return the hair they gave me such a hard time and I'm still waiting on clear return instructions and a return shipping label. No live customer service. Amazon would never...
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Culver City, CA
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Business History
UNice has a strong supply chain management system to meet huge demand. We have 20,000 square meters factory, and 4 warehouses in 4 countries-the U.S., China, Nigeria, and France to provide the most efficient distribution services for customers worldwide (Shipping from the U.S., deliver within 3 days; Shipping from China, deliver within 5 days).
Company Representative
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Nataly D, We apologize for the unpleasant shopping experience.
We are really sorry to hear that the hair has a smell. Hair was washed with our industrial shampoo, then apply some hair conditioner oil on the hair products, maybe you don't like this smell, but it's very easy to get it out, you can use your own good smell hair shampoo and conditioner to wash and nurse them!
Goods can be returned or exchanged within 30 days after receiving, and keep it in unused, and undamaged, and come with all original tags and their original packaging.please attach product photos including the whole wig, the wig cap, etc, so that the request can be processed faster.
Please do not hesitate to contact our customer support team via the online chat service or our email: support@unice.com, which is always here to help.
UNice sincerely hopes you will have nothing but joy and happiness in your life together.
Sincerely UNice team