UNice Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products, particularly wigs, and the effectiveness of the user-friendly website and app. Many reviews highlight the helpfulness and responsiveness of customer service, especially in resolving issues related to orders and shipping. However, concerns about shipping delays and inconsistent communication have been noted, with some customers expressing frustration over unresponsive support during critical times. Overall, while the product quality fosters loyalty, improvements in shipping practices and customer support responsiveness could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was easy and seamless. The information and prompts are very easy to follow. Wonderful products. Can't wait to shop again.
I had to do a lot of preparation on this wig to look as natural as it could. I couldn't just throw it on and keep it moving. It doesn't part to the side very well because the middle part was so strongly plucked. The lace didn't lie down flat and had to be manipulated. Also, the wide band that comes with it doesn't sit in a comfortable spot on my head. The back of the wig still lifts regardless of how tight the wig band was.
Shopping is so easy and the products is great and checkout is always easy with no hassle
Good quality hair! Great point system to purchase wigs!
Good quality hair and great point system to purchase your wigs.
My order came right on time. I was very surprised. I ordered another one as soon as it came.
Awesome choices for beginners, I bought a lace wig bye bye knots it looks so easy when the girls style it online but I'm a beginner so it was not as easy for me I love my headband wig and the robe that came with the package
Very satisfied with my order. The hair is super soft and it's a quick fix if you are in rush I love it!
Great experience and I will definitely recommend to everyone
My experience was good, no complaints from start to finish, order received in less than a week of placing order. Will definitely order more
My experience was good, no complaints
Great and easy. Super fast. Great communication, delivered fast and I love the product
First experience and I'll be sure to try it again. Excited about it.
Had to do a little cut here and there as my natural hairline is shaped a bit different but it still is perfect
1st time shopping with your company. Website was easy to maneuver, and I understood what I was purchasing.
Quick and easy š. The wig arrived in less than five days. Everything was packaged neatly and all gifts were included. The wig looks amazing.
Great experience! Love the wig I purchase! This is my second wig from UNice and I will keep ordering from this company.
When my wig was going to take longer than 3 days to ship to me, Unice reached out to me to let me know what my options were at that time and would work with me to make sure I got what I wanted. Then, they decided to upgrade my wig an extra length up, free of cost! Since I've ordered this wig before, I already know it's going to be great quality but I really wasn't expecting the customer service to be this amazing. Thank you, Unice, I will always support you and remember what you did for me!
Good hair for the price! 180% density for $135 is a good deal. It had a slight smell, but I washed and conditioned it. The knots were well bleached. I can't wait to wear.
Pretty easy ordering process. The hair did come with a weird burnt smell that took FOREVER to remove. I do like the texture, little shedding but overall good.
Love the fact that everything came pre-plucked, pre-cut laceā¦. The only thing I struggle with is how to put on the elastic band because that wasn't already on the wig. Looked inline to see how to do it but couldn't find a video for it. Wish Unice offered a proper how-to video.
I didn't like that the advertised price was for the shortest length. You need to put a picture of the exact length and price next to it. Not me trying get the exact hair length and it's $150 more than the advertised price. Not great!
I didn't like that the advertised price was for the shortest length. You need to put a picture of the exact length and price next to it.
From the business
UNice is specialized in premium quality 100% human hair wigs, weaves and extensions, etc, and all products are manufactured in-house. Our target customers are mainly African American women in North American area.
We believe perfect hair is a reflection of confidence. Confidence makes you feel empowered; it is part of how you express yourself. Because UNice understands how you wear your hair, we provide the most comprehensive options to suit your style, whether for a girl’s night out or a professional meeting. You CAN NOT BE DEFINED and should not be limited.
Works of art are what we create. We devote significant resources to technological innovation and product development to meet your evolving needs. Our hair is fuller and lasts longer, groomed using industry-leading methods to produce the best natural look and feel. Our HD lace cap uses only Swiss lace, hand-sewn with minimum knots, offering the most comfortable and breathable option on the market.
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- Sitejabberās sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members