Ordered a size 3.5 for my daughters birthday. They sent a size 7.5 and have tried to fob me off since. They offered a 8% refund and said I can sell or give the wrong boots to someone needy. I'm now left with a pair of boots that are no good to anyone I know and like the previous person have also found out these are not even genuine ugg boots. This company dupe you into thinking they are Australian with a .au Web address when they are in China knocking out poor copies and stitching everyone up. Since bringing this incident to light I have heard from a few people who have all experienced the same as me. Buy a pair of boots from this company get sent the wrong size and left stuffed trying to sell these very poor copies.
I would honestly tell everyone to avoid this company at all costs
I ordered Ugg boots for my wife for Xmas and then got an email telling me they had no stock. In the meantime due to the English used in their e-mails (which was dubious) I did a bit of research and found that the boots were not genuine Ugg boots, but fakes, even the website used has an Australian address (http://www.uggbootsclassic.com.au/) to dupe you into thinking you are dealing with the genuine Ugg company. I spoke to my credit card company and found out the company is actually from China. I am not saying the boots are not good, but it does make me wonder how many other people think they are buying the genuine Ugg product, when they are not.
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