I ordered Ugg boots for my wife for Xmas and then got an email telling me they had no stock. In the meantime due to the English used in their e-mails (which was dubious) I did a bit of research and found that the boots were not genuine Ugg boots, but fakes, even the website used has an Australian address (http://www.uggbootsclassic.com.au/) to dupe you into thinking you are dealing with the genuine Ugg company. I spoke to my credit card company and found out the company is actually from China. I am not saying the boots are not good, but it does make me wonder how many other people think they are buying the genuine Ugg product, when they are not.