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The company has garnered a positive reputation for its reliable product quality and efficient service, with customers frequently praising fast shipping, excellent communication, and competitive pricing. Many reviews highlight satisfaction with the welding machines purchased, particularly for both novices and professionals. However, there are notable concerns regarding inadequate documentation for beginners and inconsistent updates from the courier service, leading to anxiety about delivery times. Overall, while customer satisfaction is high, addressing communication issues related to shipping and enhancing instructional materials could further improve the customer experience.
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Highly recommended. From the time of order to time of delivery was really quick. Fast, reliable and exactly what we ordered. We cannot fault the service we received
I had an excellent shopping experience with TSA. Their service was outstanding, and the pricing was well above my expectations - in fact, the best prices I've seen. I'm very happy with my purchase and would highly recommend them.
I enjoy shopping with TSA since I have to order all items. I reside in a rural area. Apart from the experience with the Anti Spatter Spray, I am most satisfied with their service and products.
I recently ordered two rolls of flux core welding wire from TSA, specifically E71T‑11, as I required multi‑pass capability for my application. Unfortunately, the product I received was E71T‑GS, which is a single‑pass wire, substandard for my needs, and completely unsuitable for the job.
When I contacted TSA about the error, I was informed that they did not have stock of the E71T‑11 wire and that their supplier would only reopen the following week. When I asked why the wrong product was sent without any communication or verification, the response I received was simply: "They should have checked."
There was no acknowledgement of the inconvenience, no proposed solution, and no offer to correct the mistake. The overall attitude was blunt, dismissive, and completely lacking in customer care. After this, I received no further response or follow‑up from TSA.
Overall experience: extremely disappointing.
Incorrect product supplied, no accountability, and no effort made to remedy the situation. I cannot recommend TSA based on this interaction.
I still have not received this order, i know ita the hollydays season and all but other delivery services like takealot came on time this is absolutely unacceptable
Ordered ESAB Swarm 20 Welding Helmet which I received 2 days earlier than expected. Very impressed with my new welding helmet. The quality of this ESAB Swarm20 Helmet is above par and would highly recommend.
Best welding machine, welds like a dream and it a dream came true was looking for this welding machine for years thank TSA welding supplies for the best customer service and for the best product thank x1000
TSA Welding Supplies had the cheapest price for the welder, accessories and consumables I ordered. My order qualified for free shipping and arrived in Durban 2 days after checking out; order was placed 10am Monday morning and arrived Wednesday morning. This all in the middle of December, peak shipping delay time it seems :). I'm very impressed and happy with the service I've received from TSA Welding Supplies. Prices are great, range of products showed everything I needed, and the delivery was super fast. I will be ordering again. Thank you TSA Welding Supplies, keep up the good work.
Shopping on TSA's site was very convenient and customer service was excellent and delivery was in good time. 👍
Welder was well packaged to avoid damage during transport. Arrived sooner than expected so I haven't had the opportunity to clean up my garage yet and need to clear an area that is free of flammable material and junk. Can't wait to see if such a lightweight machine performs as advertised. I am a total Newbie at this welding discipline so it is going to be a lot of trial and error and a steep learning curve to get halfway decent welding joints.
Sealing bag was torn, Plastic welding spool was broken, I had to fix it before I could use it in my welder
I still need to take one item bought incorrectly and exchange for products I can use but so far service was excellent.
Tsa supplies with good quality welding machine, welding accessories, I am very happy with the machine I bought from them, keep up the good work.
Welder was delivered promptly (2 days Jhb - Ctn). Unfortunately the positive cable and electrode holder were missing. I contacted Stuart who immediately sent the missing part by courier. It arrived this morning. Mistakes can happen, and I really appreciate the promptness and efficiency with which this was resolved.
Thank you Stuart.
Service was excellent and everything delivered fast. The equipment looks to be of excellent quality and will order more accessories from TSA.
Bought Migarc 225 and 0.9 welding wire as the advertising says 0.6 - 1.0 capability on the machine. The welder only comes with 0.8 and 1.0 capability and you need to struggle and try to get parts for the other welding wire sizes. Even the welding wire feeder van only fo 0.8 and 1.0. Very Very bad. Sleeky trick of supplies.
Well designed site and easy to proceed through the process. Many payment options. And it all works well.
Very easy to use and with the digital control it makes welding and absolute pleasure. No more bird droppings.
Received my goods promptly. When i thought something was missing from my order, it was addressed immediately and i received a callback to explain where to look. No stress. Bought a few times online with TSA and always been an easy and simple process. Thank you TSA
Answer: Hi, please send me your address, you chose to collect your order from our store in Johannesburg.