Overview
The company has garnered a positive reputation for its reliable product quality and efficient service, with customers frequently praising fast shipping, excellent communication, and competitive pricing. Many reviews highlight satisfaction with the welding machines purchased, particularly for both novices and professionals. However, there are notable concerns regarding inadequate documentation for beginners and inconsistent updates from the courier service, leading to anxiety about delivery times. Overall, while customer satisfaction is high, addressing communication issues related to shipping and enhancing instructional materials could further improve the customer experience.
This summary is generated by AI, based on text from customer reviews
Placing an order with TSA was as easy as clicking a few buttons. Selecting the product(s) was easy with all the descriptions and reviews. Payment was easy but would suggest creating a place for business info on registration (including VAT number) so the final tax invoice has all info required first time.
I placed my order for the plasma cutter online and received it just three days later, perfectly packaged and in excellent condition
I didn't know how to set my seetings on my 3 in 1 welding machine and send an email for help the semd me a detailed explanation delivery was fast and product great
Happy with the overall purchase everything came on time if I need anything welding related this will be my go to.
All good, service was lightning fast. I am not sure about the quality of the welding wire though as my magnet attached itself strongly to the welding wire.
I ordered the combo on 29 April 2025 and received my parcel on 05 May 2025 even with a long weekend between. Very satisfied with the service of TSA and the courier. Thank you.
The overall experience was positive. TSA did what they say with the electronic communication from the online purchase al the way to collection on site.
I love the way how they have Fast delivery option. Ir arive before i expect, and am hoping to use them offten for my materials and other needed equipment. Thank you for your service TSA welding
I'm very happy with the quality and prices of the items. You've gained a customer in me. Keep up the great work you're doing.
One hundred and alot satisfied. Excellent service and turn around time. Great company. Plasma cutter easy to setup. Works perfect for my use.
Placed order in the morning, got my delivery the next day. Stuart super helpful on any queries and after sales service
I cannot do a review of the welder yet.
The shopping experience though was very clean and professional.
Paid with delivery 4days later. The product is great quality. I still do not know how to use the gassles welding.
Perfect quick transaction and receive the item in a timely manner. I purchased it on behalf of an avid picky welder 😅 and he loved it. Will be purchasing more in the near future.
Very impressed with the little machine I got still need to try TIG welding with it but otherwise very impressed and the welding helmet that came with it flippen good quality really good. The earth clamp is a little flimsy but it's changeable..
I purchased a Pinnacle welder from you for flux core work. Documentation that comes with welder is useless. You might find that some of your customers are DIY persons not familiar with the welder and its processes. I phoned and mailed TSA and obtain proper instructions/guidance.
As always a easy no-fuss experience and goods received in good time.
Being a first time buyer from this supplier, the purchasing process was quite comforting. The service was quite professional and the feedback was timeous. The packaging was done properly and product is perfect and in good working order.
Will definitely buy from this supplier again. This
Very good. No problems experienced at all. Delivery as promised.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members