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The company has garnered a positive reputation for its reliable product quality and efficient service, with customers frequently praising fast shipping, excellent communication, and competitive pricing. Many reviews highlight satisfaction with the welding machines purchased, particularly for both novices and professionals. However, there are notable concerns regarding inadequate documentation for beginners and inconsistent updates from the courier service, leading to anxiety about delivery times. Overall, while customer satisfaction is high, addressing communication issues related to shipping and enhancing instructional materials could further improve the customer experience.
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Welder was delivered promptly (2 days Jhb - Ctn). Unfortunately the positive cable and electrode holder were missing. I contacted Stuart who immediately sent the missing part by courier. It arrived this morning. Mistakes can happen, and I really appreciate the promptness and efficiency with which this was resolved.
Thank you Stuart.
Service was excellent and everything delivered fast. The equipment looks to be of excellent quality and will order more accessories from TSA.
Bought Migarc 225 and 0.9 welding wire as the advertising says 0.6 - 1.0 capability on the machine. The welder only comes with 0.8 and 1.0 capability and you need to struggle and try to get parts for the other welding wire sizes. Even the welding wire feeder van only fo 0.8 and 1.0. Very Very bad. Sleeky trick of supplies.
Very easy to use and with the digital control it makes welding and absolute pleasure. No more bird droppings.
Received my goods promptly. When i thought something was missing from my order, it was addressed immediately and i received a callback to explain where to look. No stress. Bought a few times online with TSA and always been an easy and simple process. Thank you TSA
The site is easy to navigate and they have a great product range, I've found what I'm looking for every time and at competitive prices too
Excellent service. Prompt delivery. Gave the product a 1-star as I haven't used it yet. Will edit review of the product after use.
It's nice machine but still struggling with settings... maybe on voltage settings you can place numbers so that we can understand much better
I placed my order for the plasma cutter online and received it just three days later, perfectly packaged and in excellent condition
Supplier should be more vigilant with what they supply and make sure it's actually what the customer ordered and paid for.
Placing an order with TSA was as easy as clicking a few buttons. Selecting the product(s) was easy with all the descriptions and reviews. Payment was easy but would suggest creating a place for business info on registration (including VAT number) so the final tax invoice has all info required first time.
I didn't know how to set my seetings on my 3 in 1 welding machine and send an email for help the semd me a detailed explanation delivery was fast and product great
All good, service was lightning fast. I am not sure about the quality of the welding wire though as my magnet attached itself strongly to the welding wire.
Placed order in the morning, got my delivery the next day. Stuart super helpful on any queries and after sales service
I'm very happy with the quality and prices of the items. You've gained a customer in me. Keep up the great work you're doing.
I ordered the combo on 29 April 2025 and received my parcel on 05 May 2025 even with a long weekend between. Very satisfied with the service of TSA and the courier. Thank you.
The overall experience was positive. TSA did what they say with the electronic communication from the online purchase al the way to collection on site.
One hundred and alot satisfied. Excellent service and turn around time. Great company. Plasma cutter easy to setup. Works perfect for my use.
I love the way how they have Fast delivery option. Ir arive before i expect, and am hoping to use them offten for my materials and other needed equipment. Thank you for your service TSA welding
Answer: Hi, please send me your address, you chose to collect your order from our store in Johannesburg.