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The company has garnered a positive reputation for its reliable product quality and efficient service, with customers frequently praising fast shipping, excellent communication, and competitive pricing. Many reviews highlight satisfaction with the welding machines purchased, particularly for both novices and professionals. However, there are notable concerns regarding inadequate documentation for beginners and inconsistent updates from the courier service, leading to anxiety about delivery times. Overall, while customer satisfaction is high, addressing communication issues related to shipping and enhancing instructional materials could further improve the customer experience.
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I accidentally stepped on the torch cable which caused a bad connection. The replacement torch solved the problem
The best service I had in a long time. Will definitely recommend them to all my friends. Thank you 👍
I am very satisfied tig the service delivery as well as the product and the way it was packaged.
Being a first time buyer from this supplier, the purchasing process was quite comforting. The service was quite professional and the feedback was timeous. The packaging was done properly and product is perfect and in good working order.
Will definitely buy from this supplier again. This
Experience was good. Unfortunately TSA didn't have stock of what we needed in the time we needed it in and we had to compromise and purchase an alternative. Good service none the less
Items ordered was delivered the next day. Prices was better than any other store I could find.
On time and everything as per order.
The manual is not very helpful to the novice craftsman.
Good product, fast shipping and delivery. Will order it again from this supplier.
The product is as advertised and the processing and shipping was extremely quick
L bought a Riland 190syn mig welders,the price was very reasonable compared to other competitors,the machine works like a bomb,so far l am doing mig flux cored,the machine is very easy to set no complications would recommend for beginners as well as professionals,l also did like that when you buy items worth more than R1500 you get free shipping and they did added 0.9 contact tips which l appreciated so much, however l had some issues with the courier so l contacted their office then l asked them to give me the driver's number,so from there l have been chatting with the driver until he delivered my parcel,the driver was very friendly and seems kind too. L lived on the farm so sometimes network is a problem hence making it difficult for couriers to navigate, in short l am impressed with the service l got from TSA,l would only encourage them to do follow up until the parcel is delivered to the rightful person because l had to ask them about my parcel since the delivery date was overdue and the courier were not up dating the parcel tracking status,hopefully in future when l shop by them they will improve on that area.
The website is great. Easy to find what you want.
Great prices and specials.
The Order and delivery was excellent like always.
3-4 days to a remote area.
I can highly recommend this supplier.
Excellent product.
Speedy service and delivery.
Easy shopping cart and payment.
Will definitely buy again.
Thank you
I received my order as it is in just 2 days. I'm very happy
Nice products - no problems at all. Delivery and order went smoothly - much better than my welding.
Once I placed the order, I was automatically notified that the order was received.
Communication was great and my order was delivered the very next day.
I placed the order well before Christmas and have not received it yet. I can therefore not comment on the product
Very pleased with the service from TSA welding supplies, very quick with the orders and fast shipping,
Highly recommend them for welding supplies.
Everything went well, I wish I ordered all the props with it
Good Machine, friendly service.
Terrible courier service.
Answer: Hi, please send me your address, you chose to collect your order from our store in Johannesburg.
Hi Niel, we closed our store for the holidays on the 19th of December until the 6th of January. You placed the order on the 22nd of December, please note that your order will be shipped after the 6th of January as per the communication banner on the website. Thank you and sorry for the inconvenience.