TurboTax

AVOID THIS COMPANY! My worse tax nightmare! 1. Advertised free online return then charged me $80 for 1 page bank interest form 2. After charging my payment, would not e-file due to minor glitch, 3 would not allow me to mail-in due to minor glitch. 4 Major hassle to submit forms for refund request,, 5 Im still puking over this disaster, going back to HRB

Nasty Evil God aka Satan 2 Corinthians 4:4 NLT Satan, who is the god of this world has blinded the minds who don't believe. Used your system to steal from me I have 3 kids under 18 always qualify for child tax credit under $40,000 head of household filing single now all of a sudden I get back nothing

I just found out that Turbotax is not compatible with the efiling requirements for Iowa for business income tax returns. No bid deal except that Iowa requires business returns with over $250,000 in receipts to file electronically. After and hour with Turbotax support I was informed that this will not be fixed by Turbotax. The State of Iowasrecommended that I file my corporate income taxes using another software package. Thanks Turbotax for letting me down!

No customer service link on their website. Their online help link does not work. They don't give you a way to reset your password.
Take my advice and go elsewhere. If anything goes wrong you will regret trying (operative word) to find help.

In preparing our 2023 Canadian taxes, the online software would not allow us to carry forward tuition amounts, even though there was a refund and no need to use any of the amount. I spent almost 2 hours on the phone with the support group and he eventually hung up on me when he could not find a solution!

Turbotax is only good at taken your money. If you have a issue that's when you learn they don't care about you and are not on your team. It's bad enough your dealing with a corrupt government agency and that you will be doing it alone. Uncle scam is not your friend and neither is turbo tax. If you like disappointment in your life you find plenty of it at turbo tax. They take sorry Ness to a whole new level. Keep your heart pressed to find anyone more sorry than these guys. I do not recommend turbo tax

Customer service supervisor was rude to tell me the fee is what it is when it was suppose to be a free service to file a 1040 with no additional forms items. I was also told their is other company's out there outside of Turbo tax and that maybe I should use one of them. I recommend not to use turbo tax as it's not a free service with filing a 1040 and most importantly the Supervisor hung up on me during conversation.

I strongly suggest you use another tax filing software program. I have tried to E-File for 3 years in a row and each time I get a notice from the IRS for rejected return. Most recently I was told to follow the instructions for the rejection notice and veriefied that the AGI from the previous year was in fact correct, and it still would not work. Consequently the product has resulted in penalties and late fees from the IRS and State. Terrible. I strongly suggest you find another tax program to use.

Very disappointed in the 2023 Turbo Tax. I am a retired CPA and have been using this product many years. I use this product first so I can determine how much I can get out of my IRA at the lowest rate possible. Despite paying early and being told the software would be completed on line prior to December 31 the capital loss carryover was not complete. Next problem was that the numbers for my prior year are incorrect. Last issue is Turbo Tax just won't give up on trying to sell things.

I paid to file my taxes through Intuit Turbo Tax. I logged off to get more information. However, when I logged back in to file, the site took me back to the payment page, even though I had paid and had a receipt with a product #. I called four different #s each associated with TurboTax. Each one told me to call the other #. What a scam! I will never use TurboTax ever again. I highly recommend that everyone avoid the TurboTax!

I will never ever use Intuit Turbo Tax again. I did not understand why my New York State tax return included 4 vouchers for estimated taxes & an Underpayment of Estimated Taxes form.
When I called Intuit Turbotax, I got even more frustrated. The woman, Clarissa, that I talked to did not help me at all. She told me that I had the 4 vouchers for estimated taxes & the Underpayment of Estimated
Taxes form because I underpaid the state last year. I just checked; what she told me is not true. Lastly, when I was getting ready to end the call, she laughed. Beyond Terrible Customer Service.

Do not buy the Turbo Tax Assess and Review. I had done my with Turbo Tax Standard online and hadnt submitted it yet. I wanted it to be reviewed as I did not like the end result so I purchased The Assist and Review and all he did was go over it. There was no advice on how to change something to my advantage or any tips of a kind. Total waste of money!

Now that you become a repeat customer I was charged $193.00 to do a simple return That I grossed
$13,000.00 I am single 60 years old. Long Island NY. I will never never use them again beware. All they do is review, rereview and review again and again. By the time you completed you do not care anymore on the fees bcause it took hours and hours to complete. They used to be good but now I wood give them 5 negitive star!

The bait and switch is real with Turbo Tax. Advertising is extremely misleading. It is consistently exponentially more expensive than it is originally presented. You cannot access specific line items. Unlike its competitors' websites, TurboTax does not always make old returns available. Customer service people are courteous but incompetent.

I'm retired and disabled. TurboTax charged me $150.00 dollars for us to do our taxes because my wife has Obama care. Our adjusted gross income was right at $9800. 00 dollars. I filed two days before the deadline and had to pay it, but never again. They're scammers.

The worst. It seems like a criminal enterprise. I had used the service for 8 years, but since they were bought, they were reported for a "fees from refund" problem and now are using an alleged "bug" to hold your nearly finished return hostage when you don't agree to an up-sell to a more expensive version and/or pay for customer support. The customer service system is a well designed defensive barrier. After days of trying, with no help at all, I reported them. The IRS advised me to abandon my partial return and go elsewhere, due to changes at Intuit. The FTC listed the complaint in the Sentinel database for law enforcement.
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Just saw that the FTC is accusing them of deceptive practices.

Charged me almost 400 out of my bank account and refused to give me a refund as no one knows where my taxes are at. Vanish out of clear air, and they tell me sorry about my luck for the most part. Lost my business for good and I will definitely be spreading the word to everyone I know and warning how they're commenting crimes and getting away with it. Charging people to file there taxes and 3 months later they can't tell you where your money is or how much or anything. Theft of services I think but what do I know I'm not lawyer.hard working citizens getting screwed by this system.

I was a Turbo Tax client for years, many (family) returns completed, but let me warn you, they made a change that if your return includes a T5, you are now paying $70 for the "premium" s/w. I was able to use "standard" for years. Suddenly my T5 puts me into a higher snack bracket. Very disappointing. I won't use Turbo Tax EVER AGAIN. Good-bye. I'll file with another product... and there are many. Note that on check out I actually got charged $63 for two simple returns.