Walter S.

No customer service link on their website. Their online help link does not work. They don't give you a way to reset your password.
Take my advice and go elsewhere. If anything goes wrong you will regret trying (operative word) to find help.

I have been sent to three different people trying to cancel my service. I first tried to cancel online but was told I had to talk to a rep in person. They list a number to call to cancel - 1-800-adt-asap, but that is only a telemarking company who tries to talk you into keeping the service. They then transfer you to another customer service rep "who can help you with your request" but who in fact is just another rep trying to talk you into keeping the service. They then transfer you to "customer service" - still on hold over 20 minuets. I hate this lack of true customer service - will never use them in the future.