• TumbleDeal

TumbleDeal

Overview

TumbleDeal has a rating of 4.8 stars from 1,382 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TumbleDeal most frequently mention customer service, return label, and several items. TumbleDeal ranks 3rd among Daily Deals sites.

  • Service
    60
  • Value
    59
  • Shipping
    55
  • Returns
    36
  • Quality
    55

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
6
See all photos

What reviewers want you to know

Positive highlights

  • This was my first purchase from Tumble Deal and was very pleased.
  • Customer support has been fantastic every time I have needed them.

Critical highlights

  • I had received an item that was damaged and contacted customer service.
How would you rate TumbleDeal?
Top Positive Review

“Good Quality products”

Tonya G.
1/4/24

I've won a lot of satchels and other teams and really enjoyed. I really miss this site. They good deals on a of things I really needed and wanted. Best auction website I have ever bought from.

Top Critical Review

“I bought 5 items from the site and wished I had read...”

Marie W.
1/3/15

I bought 5 items from the site and wished I had read more reviews first. When it comes to Jewelry they have a VERY good photographer with a macro lens. Nothing came as it appeared - much cheaper looking in person. Then they say it's buyer's remorse and there is a 10% fee to return items... For me it had nothing to do with buyer's remorse - the cost was low - just not low enough to justify they quality (or lack thereof) of the products. STAY AWAY from this site...

Reviews (1,382)

Rating

Timeframe

Other

Reviews that mention popular keywords

tumble deal (95) customer support (36) return label (19) customer service (212)
Thumbnail of user moniqueh4
2 reviews
38 helpful votes
January 8th, 2015

My first time ordering from this company. Was highly disappointed with merchandise. Ordered a mkf bag. Instead got a really cheap plastic looking version. Then it had a tag on it that had DS on it, plus it was all buckled up at the bottom and gold trim was a hard plastic resin. What a ripoff. Never will order from them again. Said purses are final sell yet everything else u can return. Sounds like a scam to me. Please read carefully return policy and items could not be what u think.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nicolem42
2 reviews
1 helpful vote
April 2nd, 2015
Verified purchase

Customer service through e-mail was fine. However, this was my first time buying and using Tumbledeal and I was informed that they couldn't fill my order. How SAD. If I bought it why was it not preserved for me? I thought if I see product and buy product it would be shipped. Maybe someone could send me a 10% off coupon code for next time if there is a next time.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

We are so sorry for the inconvenience, Nicole. Sometimes there are products that are much more popular than we originally anticipated. This doesn't happen often, but when it does, we want the opportunity to make it right! Please contact us at support@tumbledeal.com and we will work with you towards a resolution.

Again, we apologize for the inconvenience this may have caused. Thank you for taking the time to leave this review!

Thumbnail of user pamelas75
1 review
1 helpful vote
March 18th, 2016
Verified purchase

I made a purchase on 2/10/2016 for two handbags which were absolutely gorgeous. One is excellent while the other had a malfunction of the strap twice. I returned the item for a replacement and the same thing happened with the replacement item. Although, I would love to have the handbag, I decided that twice was enough of the return, receive, break phase, so I opted for a refund.

Thumbnail of user maryo25
1 review
1 helpful vote
April 15th, 2015
Verified purchase

It was so fun! I'll definitely purchase again! It's a great way to get nice things that are affordable!

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

We're so happy to hear that, Mary! If you get a chance, please reach out to us at support@TumbleDeal.com and let us know if there is anything we can do to make your experience 5 stars instead of 3. Happy tumbling, Mary!

Thumbnail of user susanh108
1 review
0 helpful votes
June 10th, 2015

Have ordered several things and I know the prices are way out of line; however, if you know the approximate price and watch what their bottom prices are you can get a good or fair deal. They write back if you send an e-mail but don't always answer your questions. I also found out they are connected or were "Q Bids" which was a complete fraud-never purchased anything there. If you're patient, have some needs and know approximately what the actual price is, you CAN get deals. But they're not as big a savings as they cite. Also you can sometimes get free shipping, which for heavy purchases is helpful. Would NEVER order perfumes, bags or clothes as you could get knock offs or inferior merchandise unless you know quality manufacturers. Good idea to check out and compare before bidding and if your tend to be an addictive personality, beware! All in all, so far the experience has been fairly positive with purchased items shipped quickly. Be sure you understand "how" it works!

Thumbnail of user pamelaj37
1 review
1 helpful vote
July 11th, 2017

Please purchase carefully I think the drop shippers are cheating people no box with Item as stated earing lopsided and worst of all had them appraised and they were not even worth 50.00

Thumbnail of user donnai2
2 reviews
0 helpful votes
June 28th, 2015
Verified purchase

I am very pleased with the service I received. Chelsea helped me sort through my orders and figure out what I was missing and she had actually already shipped the missing item by the time I finally figured it out. She was very patient, helpful and kind. I wish all customer service rep were like her. Thanks for your help in this matter.

Thumbnail of user cyrillaa1
5 reviews
33 helpful votes
December 4th, 2015

Products are gorgeous and worth every penney but count on tracker not working, no direct answes to your questions and usually very long shipments. If you are ordering for a present make sure you do it very early

Thumbnail of user janetw46
1 review
4 helpful votes
February 28th, 2016
Verified purchase

I wish I had known BEFORE my purchase that there would be a 10% restocking fee. All I knew was that I could return the item within 30 Days.

Thumbnail of user swanettad
1 review
0 helpful votes
February 2nd, 2016
Verified purchase

All is well with the jewelry I purchased.
I just can't stand the delivery wait from UPS

Thumbnail of user angelal54
1 review
0 helpful votes
April 5th, 2016
Verified purchase

My experience ordering products from this company was wonderful, will be ordering again

Thumbnail of user cindyj35
2 reviews
0 helpful votes
April 14th, 2016
Verified purchase

Overall experience, I'm very pleases.

Thumbnail of user em4879
1 review
1 helpful vote
November 27th, 2015

Purchased Apple iPhone 4s 16GB Verizon Refurb Black phone and received a Sprint iPhone that I cannot use. Since it was after the 30 days, TumbleDeal informed me I was out of luck. This phone was clearly described as a Verizon phone and the phone delivered was a Sprint phone. Beware with electronics from TumbleDeal.

12/4/15: Updated rating due to TumbleDeal reimbursing me 1/2 the amount in a site voucher.

Thumbnail of user maureent4
1 review
6 helpful votes
September 9th, 2015
Verified purchase

Ordered a MKF handbag, nothing was marked to say it was a genuine bag, also color was not same as ordered. Made in China tag was inside of bag, Bag retailed at $289, paid $35, but was still a cheap lookalike bag. Ordered earrings, retail value, $100, next time saw same earrings retail price $29. Ordered 2 key design necklaces, for gifts, it said they were sterling silver, but they are not. Am now afraid to purchase anything else.

Thumbnail of user alisonb21
1 review
5 helpful votes
June 12th, 2015
Verified purchase

My experience was fantastic but the only thing I have Problems with is false advertisement. When you show a picture of the Item that you're purchasing then the Item should look exactly like the picture. If not then don't show me one thing and send me something else. Thanks

Thumbnail of user barbarab122
3 reviews
3 helpful votes
January 15th, 2016
Verified purchase

I never received my first order. No fault of Tumble Deal. Post office delivered, and someone else (helped themselves to the mail). What a bummer. It's hard to trust folks nowadays. But I believe there is still good and honest folks out in the USA. Just have to *PRAY * for them. God is wonderful.

Thumbnail of user annar62
1 review
1 helpful vote
June 10th, 2015
Verified purchase

Only ordered 2 items 1st. Purchase purse was to big will not use, dimensions not given on site. 2nd. Item shipped wrong.

Thumbnail of user reneea13
1 review
6 helpful votes
April 4th, 2015
Verified purchase

My order came in a timely manner. However it's the worst fake pocketbook i've ever bought. The quality is so bad, how could you'll sale a fake as an original? I could have gotten a better fake bag at H&M. I thought i was getting an designer bag, not a knockoff and the worst at that.

Service
Value
Shipping
Returns
Quality
Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Renee. We are so sorry to hear that you are unsatisfied with the quality of the bag you purchased from us. We can assure you that we do not offer fake merchandise on our site and every item is exactly how it is described in the product description.

With that said, product quality is very important to us here at Tumble Deal. If you are unsatisfied with any purchase, please contact us at support@tumbledeal.com with the details of your order so we can better assist you.

Thumbnail of user susanr48
2 reviews
1 helpful vote
April 1st, 2015
Verified purchase

While the product I received was not a Coach purse I would purchase in a Coach store and was, rather, a product made for outlet stores; it was Coach. Knowing this and because this was to be a gift, I am returning it for credit at Tumble Deal. Next time I shop I'll have a better understanding of the kind of product I will receive.

Thumbnail of user charlannt
1 review
0 helpful votes
June 27th, 2015
Verified purchase

Some items, such as jewerly is not quite as they appear online. The quality of some of the items are at a zero level. Two items i purchased broke before i had an opportunity to wear them. Currently i am awaiting the delivery/resolution of two handbags i purchased but have not received them yet. I love the site but having a little difficulty right now

Thumbnail of user annem44
1 review
0 helpful votes
April 3rd, 2015

I won an auction for a Thomas Kinkade painting at a very good price, and paid for it. It never arrived, finally got an email that it was unavailable and received an email. At the time of the live auction, many paintings and prints were constantly being offered over and over. I am suspicious that they only fufilled the highest bids and left the others of us out!

Service
Value
Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hello Anne. We can assure you that we would never intentionally offer unavailable items. Occasionally, some products are more popular than we anticipated and stock issues do occur. However, these instances are very rare. We apologize for any inconvenience this may have caused. Please contact us at support@TumbleDeal.com and we will be happy to assist with a resolution.

Thumbnail of user beverlyk14
1 review
3 helpful votes
June 5th, 2015
Verified purchase

I ordered a product on May 28th. Received a confirmation that my order had been received but, nothing else.
I logged onto my account the following 6 days only to find my order being processed. I sent an email message concerning my problem. The next day, I received a notification email that item had been shipped and a tracking number. I tried to track my purchase on the 4th and today. Both days when I clicked on track your package, the information received read, "Tracking Number cannot be found." So, I called customer service and Cesar immediately sent an email confirming delivery today and was a great help and very professional.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Beverly! We apologize for the initial inconvenience, but we're happy to hear that we got it all sorted out in the end. We will work to improve this process going forward. Thanks for sharing your feedback!

Thumbnail of user susanr56
2 reviews
0 helpful votes
May 11th, 2015
Verified purchase

Chelsea was very accommodating. Was not please that I could not track my order. There was definitely an issue with the tracking number.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

Hi Susan. We sincerely apologize with the issue but are glad to hear that Chelsea was able to take care of you. Please don't hesitate to contact us if you need assistance with anything else. Thanks and have a great day!

Thumbnail of user georgettel2
1 review
1 helpful vote
June 4th, 2015
Verified purchase

Shipping and Tracking was very show to when the order was to be shipped. I understand the the Texas weather was a big part of this. But hopefully the next order will be much better.

Thumbnail of user blakeb11
Blake B. – TumbleDeal Rep

We apologize for the delay in your shipment, Georgette. Hopefully the next one will get to you much quicker now that the weather has cleared up a bit. :)

Thumbnail of user rashedae
1 review
0 helpful votes
April 17th, 2015
Verified purchase

Well I didn't get what I brought, but the i got it faster then I thought i would.

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From the business

Need help determining if your Coach handbag is real? Read our helpful guide here: https://www.facebook.com/notes/tumble-deal/how-do-i-know-if-a-coach-bag-is-real-or-fake/1569860539902690

Company Representative

Thumbnail of user blakeb11
Blake B.

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