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Am writing a term paper on data brokers so did a search on myself. No criminal record, no graphic stuff in my background -- but you'd never know it from the enticing "warnings" and "alerts" that popped up while the search is executing. The alerts explicity say that "graphic content", "embarrassing" or "surprising insider information" may be in the report. Although the age and residential info was accurate, the "alert" messages are just scammy marketing laid on thick. Buyer beware!
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Truthfinder.com has a rating of 2.3 stars from 665 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Truthfinder.com most frequently mention credit card, email address, and background check problems. Truthfinder.com ranks 54th among Background Check sites.
This company responds to reviews on average within 13 days
In the digital age, the quest for information is increasingly taking place online, and Truthfinder.com has positioned itself as a leading player in the people search and background check arena. As a user-friendly platform, Truthfinder aims to provide individuals with access to a wealth of information about others, promising to unveil the truth that may be hidden beneath the surface. Here's a comprehensive review based on my experience with Truthfinder.com.
I simply wanted to find an address for someone. Truthfinder popped up first so I foolishly proceeded. I didn't get the address, nor did I pay anything, but now I keep getting popups on my computer telling me my report is ready and I need to pay for it. I have written them several times asking them to stop sending the notice and to not contact me anymore, but to no avail. They make it next to impossible to contact them, and when you finally figure out how, they ignore you. I will NEVER use this service.
I simply wanted to find an address for someone. Truthfinder popped up first so I foolishly proceeded. I didn't get the address, nor did I pay anything, but now I keep getting popups on my computer telling me my report is ready and I need to pay for it. I have written them several times asking them to stop sending the notice and to not contact me anymore, but to no avail. They make it next to impossible to contact them, and when you finally figure out how, they ignore you. I will NEVER use this service.
Useless and inaccurate information, and failure to include existing court records. False advertising as TruthFinder does not tell you upfront that it charges for downloading the report.
Tip for consumers:
No te dicen que hay cargos extras para bajar la informacion
Products used:
Informe
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
In the digital age, the quest for information is increasingly taking place online, and Truthfinder.com has positioned itself as a leading player in the people search and background check arena. As a user-friendly platform, Truthfinder aims to provide individuals with access to a wealth of information about others, promising to unveil the truth that may be hidden beneath the surface. Here's a comprehensive review based on my experience with Truthfinder.com.
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
I just looked up my own personal file; Truth Finder has me listed as some sort of criminal. I have NO criminal record. It also has me on a government watch list. Why would I be on a government watch list? I have not been in any protests or threaten anyone. I am retired and I stay home every day. They have people connected to me that I don't even know. The most I have received is a traffic ticket for going through a red-light district. It is not using my full name and your website had me living in Aubrey Texas, I NEVER LIVED IN Aubrey, TX.
Tip for consumers:
Before you put some negative INCORRECT information on a Person, make sure it is true to facts.
We have used it twice-once with no useful information, the second on my mobile when a site with a different name took us to the Truthfinder site. In both cases, the number of pop-up requests to follow-up the searches is unceasing. I can't open either the computer or the phone without that popping up. Almost every time I change tabs. I can't find a way to unsubscribe. I didn't get far enough into the first to pay for anything and the second one I got off as soon as I saw the address.
Tip for consumers:
To be directed from another site without knowing it was to Truthfinder and then getting harassed without having input any of my information into either site should be illegal.
Products used:
none
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
Allowed me to find adults who "associate" themselves to my teenage daughter falsely and inappropriately. Thank you truthfunder for helping me keep my daughter safe.
Tip for consumers:
Thankfully they provided more information than I was initially looking for because it gave me a chance to see those who were trying to “associate” themselves to my daughter, disguising themselves as peers but in reality they were adults.
Products used:
Looking information up on my teenage daughter to make sure no one was using her identity illegally but received more information than that.
Hello Jadi,
Thank you for taking the time to leave us with your feedback. We are delighted to see that you enjoyed your experience using TruthFinder, and we look forward to continuing to assist you in the future.
Thank you,
TruthFinder Support
Wastes your time trying to bait you into buying inaccurate and falsified information. Save yourself the headache and go to an actual professional for this sort of stuff.
Tip for consumers:
site full of malware
Products used:
background reports
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
I just signed up for Truthfinder today and am cancelling it right away, I was trying to find someone that scammed me and hoping for their current address.they don't list their current address but previous ones that they say are current. I found no further information about them as well. I believe it is a scam!
Google search gave me more info for free.If this service would be free of charge I would understand. But they charge way too much to find out basic information.
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
There isn't anything in the reports that you can't find yourself for free. Most of the info isn't recent and some wrong information. Don't waste your money.
Products used:
I paid $28. For 1 month. Absolutely worthless and incorrect information. The information isn't even recent.
While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
We googled someone, then checked the 'details' box. After going through about 15 minutes or more of answering questions, we get to the very end and find out we have to now pay to get the report. There was no mention of that up front, so we wasted 15 minutes of our lives for nothing. Thanks for nothing Truthfinder.
Any reason possible relatives of a researched person no longer appear? It was included in the monthly charge before. Very disappointed. One more thing you paid for that has been taken away.
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
I reviewing criminal history of person of interest found MANY repetitions of same charge. Also charges were not in chronological order. Is there a technique for fixing that problem?
Hello Karen,
Thank you for taking the time to give us feedback. We are always looking for ways to better improve our site and services for our customers, so we appreciate your comments.
Thank you
It's great to hear that you've had a positive experience with Truthfinder.com, finding their information accurate and reliable for over two years. Your tip about checking all results for individuals using different names is valuable for users. If you have any more feedback or questions, feel free to share!
Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Do not use this company. The irony, a company that is called Truth Finders are total scam artists. I needed to look up a single person and I signed up with TruthFinder got all the information that was already available for free online. Nothing more, and I canceled the subscription the same day as I bought it, which you can do because it says "cancel at any time.". The following month I saw another charge so I cancelled again. This happened in November 2023 and in March 3024 I noticed another charge so I disputed just that charge because I didn't have any proof of cancellation. In the meantime American Express suggested I email the company. My email was answered quickly and the representative acknowledged that I cancelled in November and that she would make sure I was refunded, however, the only refund I received was the one I disputed to Amex.
Now this makes the situation even more outrageous, they attempted to charge me again in April and I was notified by Amex. They acknowledged my cancellation yet instead of refunding me, the continued to charge me. They were also charging around $29 a month and this most resent charge was for $34. I'm so glad they acknowledged my November cancellation in an email. Now I'll dispute all charges with American Express and report them to The NY State Attorney General and the BBB. I'm guessing they do this regularly!
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
I like using Truthfinder in my business; HOWEVER, when you have a billing issue (like being billed 3 times in one month for a membership where you should only be billed ONCE) they will not help you. The response I received was "talk to your financial institution because I don't see those charges." I was literally looking at my bank statement and she was telling me she could not see the additional $56.10 for August, September and October that Truthfinder had taken out. Suddenly it's MY problem to fix THEIR problem. Cancelled my membership right then and will never use again. BEWARE
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
Truth finders has been helpful on two occasions in my families lives. The service is quick, easy to follow and not too costly. Meoshia was very helpful in cancelling my subscription today. I recommend truthfinders if you need to know background info on someone you are concerned about...
Products used:
Truthfinders
Hello Bettejean,
Thank you for taking the time to leave us feedback! We are delighted to see that you have enjoyed your experiences with us, and will be sure to pass along your kind words to Meoshia. We look forward to assisting you again in the future!
Thank you,
TruthFinder Support
Unlike most of the sites, there's no free option. You only find this out after they make you wait a long time. Complete waste.
While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience.
I found incorrect information on my property@ 249 S. 17th Ave, Yuma Az *******. I'm concerned this is a possible scam/fraud. Please have the 3rd party source that you hire to correct ownership of this property to my name. Regali Nonni LLC is not the owner of this property. As this is a possible scam/fraud, I may have to call the FBI. Your quick correction is appreciated.
Hello Teresa,
Thank you for providing us with your feedback. If you would like, please reach out to our dedicated Customer Care team at 800-699-8081 or email us at help@truthfinder.com so we can help make this right.
Thank you
Have used truthfinder and verified and all the others. Periodically through the years. I signed up for a monthly subscription to truthfinder pulled a couple of reports on friends and family and then myself I've never been so shocked in my life they've got 81 events in my timeline and 60 of them Plus are duplicates repeated in different places in the timeline making it look like I've got over 60 charges arrest etc. I've called their center customer service told me you have to email him she couldn't help me. I emailed them the only response I got was the automated one it says thanks for contacting us could you fill out the survey. So I did that also I've got zero response from them the report is ruining my life at the moment and a short time of a month and a half I've lost my job lost my house had to move out of town as I had x amount of people thinking I was some kind of monster. I've explained all this to truthfinder and I don't even get a response. I have contacted the BBB and I'm writing this review and I'm just going to keep going. I don't know where they get their information if somebody can just call in and tell him a bunch of bolognesh. And I just post it or if it's the person putting the stuff on the side itself and they need to get fired then I've never seen a report like mine looks ever I can look up Charles Manson and his reports smaller than mine.
Hello,
Thank you for taking the time to leave us with your feedback. Please reach out to me via email at help@truthfinder.com with the subject "SiteJabber Escalated Complaint" and I will be sure to have somebody attempt to make this right.
Thank you
I've been charged for 6 months now and can't cancel my membership, and It won't let me look anyone up since my initial search even though I'm charged twice per month, one for about 30 bucks and one for around 5 bucks, I'd stay away from this site...
Products used:
Membership
Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/
I made the mistake of signing up for one time reason and your company kept the payments even though I made the effort to cancel--obviously ignored! I would like a total refund but not holding my breath.
Hello Michael,
Thank you for taking the time to leave us feedback. If you believe you were charged in error, please call our Customer Care Team at (800) 699 - 8081 and they will be happy to assist you.
Thank you
Looking for estranged sister and brother. The reports had lots of useless outdated information that I already knew. The sales method is to charge for another and another bit of information - annoying. Waste of $34
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
Do not use this service. There are many more efficient and less expensive options. This "search" didn't show me anything you can't find with a simple google search. In fact I found more on google. What a joke. It's already almost $30 and then they try to get you with another $3.99 to download the so called report that you haven't even seen yet. Don't waste your time or money.
Tip for consumers:
That it doesn’t provide what’s advertised
Products used:
I got no information that I couldn’t already find with google. Ridiculous.
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, wWe are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/e do pay to access our data sources and it costs money to maintain our website. Please reach out to us at (855) 921-3711 or email us at help@truthfinder.com if there's anything we can do to improve your experience. If you would like to view our pricing page, please visit https://www.truthfinder.com/pricing/
I am victim of domestic and they share my address this is the only website that has my new address I contacted them and they just don't care don't even answer my email. I am on risk to be kill and severe anxiety because of them
Products used:
I don't have any account with them and they put me on risk like that
Aline - We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/
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TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.
Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/
Ken - Although we are happy you gave us this feedback, we are sorry to see that this happened. If this issue has not been resolved, please call our dedicated Customer Care Team at (855) 921-3711 (our team is available from Monday - Friday 7:00am to 4:00pm PST, excluding some Holidays) or email us at help@truthfinder.com and we will try to make this right. If you would like, please feel free to view our Help Page at https://www.truthfinder.com/help/