J D.’s Reviews of Truthfinder.com & more

J's Profile

Reviews 2
First Reviews
0
Votes 7
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Fans 0
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267

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Total Points

167

Truthfinder.com

Background Check

“No help for estranged siblings”

1/9/24

Looking for estranged sister and brother. The reports had lots of useless outdated information that I already knew. The sales method is to charge for another and another bit of information - annoying. Waste of $34

Quality

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Thank you

Chris E. – Truthfinder.com Rep 1/14/24

We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers. Please feel free to contact our dedicated Customer Care Team at (855) 921-3711 or email us at help@truthfinder.com and we will try to make this right. If you would like more information about how TruthFinder works, please visit https://www.truthfinder.com/help/heres-how-truthfinder-works/

Airbnb

Hotels

“Update on AirBnB - better”

10/9/17

• Updated review

I was going to refuse the charge on my credit card. Instead, I called the number attached to the charge on my credit card. I was then led into a process of conflict resolution where AirBnB refunded my money charging the host. I am very satisfied with AirBnB now except they seem to have intentionally made it nearly impossible to file a complaint and be heard.

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“Airbnb fees are REALLY non-refundable”

3/10/17

• Previous review

Host texted that parking was no longer available. We cancelled. Airbnb kept their fee and obviously makes it impossible to contact them or post a review of host without staying there. Apparently Airbnb keeps their fee even if host completely cancelled or did not provide access.

Airbnb is not a responsible firm. They are collecting high fees commiserate with agents but ducking responsibility. Not worth savings. I'll try very hard to not use them again.