Truthfinder.com Reviews Summary
Truthfinder.com has a rating of 1.9 stars from 672 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Truthfinder.com most frequently mention credit card, email address and background check. Truthfinder.com ranks 8th among Background Check sites.
I am giving 5 Starz because they were presented a professional attitude over the phone. I wish them good luck and all the blessings in their future endeavors as a business.
My agent was awesome, she answered the phone right away, was very professional, and on the ball. She was able to answer my questions, and had delt with with my account that I had made complicaited lol. Nice work, and give her a raise, thank you
Hello Gerald,
Thank you so much for the positive feedback! We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your kind words to the woman who helped you. We look forward to assisting you again in the future.
Thank you,
TruthFinder Support
The Phone Support is Excellent at Truth Finder. They Answer Everything You
Have To Ask And Spend A lot Of Time Helping. I Am So Thankful To Them.
Hello Amber,
Thank you so much for feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to assisting you again in the future!
Thank you,
TruthFinder Support
With using truthfinder app I was able to locate neighbours in another part of the state to ask for a written well agreement. After going to court house records of deeds I was able to capture their name and mailing address. Brought that information to truethfinder and was able to capture their phone number with a process founding the address. Thanks truthfinder.
Hello Jennifer,
Thank you so much for the feedback. We're delighted to see that you were able to get exactly what you needed by using TruthFinder, and we look forward to helping you again in the future!
Thank you,
TruthFinder Support
Paul in customer service cancelled my account when asked to. He did it cheerfully with no upselling. I appreciated that.
Hello Carol,
We are delighted to see that you enjoyed your experience with TruthFinder, and we will be sure to pass along your kind words to Paul! Although we are sad to see you go for the time being, we look forwarding to providing you with excellent service again in the future!
Thank you,
TruthFinder Support
Save your money and Google online for your information, to find address go to county public tax records type name in and address will come up, I tried to leave a 2 star review on truthfinder and they said it wasn't a valid review even though I'm in top 10% of Google reviewers, Truthfinder reminds me of the bait and switch plan. For additional funds they will give you more general info.
Hello Paul,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out if there's anything we can do to improve your experience.
Thank You
It's a great site to find people that you need to locate.or if you would like to find out what information is out there on yourself. It is very helpful.
Hey Terry,
Thank you so much for the feedback! We are delighted to see that you've enjoyed using our services, and we look forward to providing you with information again in the future.
Thank you,
TruthFinder Support
Someone stole my deceased girlfriend's I-phone, which I pay on every month until it's paid off. So I reactivated it last month and it was stolen shortly after. I had a phone # which I got from my carrier so I used you guys and the number that was called was to a guy ab out 72years old. Well I looked at the friends connected to this guy and bam there was a name I knew. So he is busted. I wonder if that is considered a B and E. I mean he was inside my pad when he stole it. I just thought I'd throw in a couple of pics of my girlfriend cuz she was so hot. She's 63 in that photo. Thanks
Hello Carl,
We are so sorry to hear about your loss, and glad that you were able to use TruthFinder to help you out.
Thank you,
TruthFinder Support
The customer service person was excellent. She helped me with my problem and was very polite, friendly, and compassionate.
Hello Dawn,
We are so delighted to see that you had a positive experience, and we will be sure to pass your compliments along to our Customer Service department! Thank you so much for the kind words, and we look forward to assisting you in the future :)
Thank you,
TruthFinder Support
I opened truthfinder to explore it. I did not choose to use it. But now that I opened it, I'm receiving 10 spam notifications a day about my report. I want them to leave me alone. I recommend not even opening their ad.
Hello Kenneth,
We would like to thank you for the constructive feedback. We would also like to apologize if you feel you are receiving any excess notifications. Please feel free to unsubscribe from our notification services if this issue persists.
Thank you
The information I retrieved was only a little more than what was available on public records for free, but I am happy to have all the informaiton in one place. While my friend did disclose some items, not all issues were disclosed and this was helpful in my a decision on whether or not to enter into a business agreement.
However, this is not worth a reoccurring monthly fee. I will not continue this service.
Hello Sherrie,
We appreciate you taking the time to leave us feedback, and hope you decide to use our services again in the future.
Thank you
I pulled a report on a person who died in October 2021. The report did not state that the person had died. Other information, such as the date of the person's home purchase, was off by 22 years. The purchase date was cross checked against the appraisal district records.
Hello Frederick,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data.
Thank you
The young lady that assisted me and resolving my issue was one of the most personable and patient representative that I have had the pleasure of working when it comes to resolving a matter.
Hello Ann,
We are delighted to see that you enjoyed your experience with us, and will be sure to pass along your positive words to the proper department! We look forward to assisting you in the future :)
Thank you,
TruthFinder Support
Joey thankyou for your service this is truly a great account to have. Truly Professional. Will come back in the future. Steve
Hello Steve,
We are delighted to see that you enjoyed your experience with TruthFinder, and will be sure to pass along your kind words to Joey! We look forward to assisting you in the future with any queries you may have.
Thank you,
TruthFinder Support
I asked for a search on this site. It allegedly found information, but when it came to pay, I have now tried to pay 27 times. As soon as i click on pay my bill is reduced bu 50%, but i still cannot pay. Then it reduces to $1, still cannot pay. How in the hell do they make money when they will notlet you pay. Totally crap
Hello Christopher,,
We have reviewed our sites and reached out to the appropriate teams to check if there are any technical issues. We have concluded that our sites are currently active and accepting payment, and would like to apologize if that was not the case at your time of purchase. If problems persist, please let us know and we will resolve any issues you may have.
Thank you
Jerry was very patient and kind in helping me know what to do with the computer functions since I am not completely computer literate. He guided me through the steps successfully, thank you.
Hello Karalee,
We are delighted to see that you enjoyed your experience with TruthFinder, and we will be sure to pass along your kind words to Jerry! Thank you so much, and we look forward to providing you with our services again in the future.
Thank you,
TruthFinder Support
I requested a single report on person with a known arrest record. Besides not capturing the arrests, the remainder of the "report" was very sparse - containing almost no information. Despite declining their monthly "service" they billed me for another month before I could cancel.
THIS IS A SCAM
Hello William,
We are constantly working on and updating our records and we appreciate you taking the time to give us constructive feedback. We apologize you were unhappy with some of the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. As for any accidental billing, please feel free to call our dedicated Customer Care team at (800) 699 - 8081.
Thank you
The website is very easy to navigate through. The customer service is great they help you out whenever you need anything.
Hello Dorothy,
We are delighted to see that you enjoyed your experience with TruthFinder, and we will be sure to pass along your kind words to the rest of the Customer Service Team!
Thank you,
TruthFinder Support
Although I didn't find everything I thought I would I was able to get enough information. It would be nice if it didn't cost so much either or if you could pay a smaller fee for a single report instead of a monthly subscription.
Hello Kristin,
We are delighted to see that you enjoyed your experience with TruthFinder, and would also like to apologize if you felt your report was lacking any information. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We hope to continue to improve our services to make them better for you and future customers.
Thank you,
TruthFinder Support
Standard lookup service that covers basic PUBLICALLY available information from a variety of free (or nearly free) website databases. It saves a little time, but not much. What is horrible is they charge you for the service--but DO NOT TELL YOU that you've signed up for a recurring charge. Also adds weird "service" charges for no reason. DISHONEST BILLING! Have been unable to get charges reversed yet. Horrible company, avoid at all costs.
Hello Kate,
Although we are sad to see you were unhappy with your experience, we appreciate you taking the time to offer us feedback. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website. Please reach out if there's anything we can do to improve your experience.
Thank you
From the business
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information, and more. TruthFinder reports include data sourced from county, state, and federal databases. Truthfinder accesses multiple public records stored on the deep web and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members, and even to check yourself.
Help Site: https://www.truthfinder.com/help/
Blog Articles: https://www.truthfinder.com/infomania/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brandon,
Thank you for leaving your feedback. We are delighted to see that you enjoyed your experience with TruthFinder and we look forward to assisting you again in the future!
Thank you,
TruthFinder Support