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  • Trustytime

Overview

Trustytime has a rating of 1.56 stars from 16 reviews, indicating that most customers are generally dissatisfied with their purchases. Trustytime ranks 150th among Payday Loans sites.

  • Service
    4
  • Value
    3
  • Quality
    3
See all photos
How would you rate Trustytime?
Top Positive Review

“Good experience...”

Brendan H.
3/8/21

A friend told me about this site and I thought it must be dubious, but it wasn't. I bought an "IWC" and it arrived yesterday. The very first thing I did was drop it on a hardwood floor, but no problem, nothing fell off and it kept ticking. Perhaps if I had trouble my story would be different, but I have a nice watch at a good price from a company that kept me informed during the shipping process. I ordered another last night and hope for the same good experience.

Top Critical Review

“Horrible customer service as well as incredibly bad quality”

Victor D.
10/8/20

I ordered a panerai replica in May. It stopped working reliably within a month and parts of the dial fell off a few weeks later. The company said I could mail it back with tracking knowing this is no longer possible in the US. Jewelry, technology products cant be sent and USPS refuses to track even registered mail. They also claimed I must have dropped the watch because the crystal was broken while it clearly was not. Andrew is responsive but just won't do anything to help. In the photo you can see 3 round discs that stand in for numbers have just fallen off

Reviews (16)

Rating

Timeframe

Other

Thumbnail of user victord175
1 review
3 helpful votes
October 8th, 2020

I ordered a panerai replica in May. It stopped working reliably within a month and parts of the dial fell off a few weeks later. The company said I could mail it back with tracking knowing this is no longer possible in the US. Jewelry, technology products cant be sent and USPS refuses to track even registered mail. They also claimed I must have dropped the watch because the crystal was broken while it clearly was not. Andrew is responsive but just won't do anything to help. In the photo you can see 3 round discs that stand in for numbers have just fallen off

Thumbnail of user ericw274
2 reviews
10 helpful votes
May 19th, 2020

Providing edited picture's to hide flaws on the watch, then scammed me by not delivering the watch. My DHL express tracking is and remains on shipping information received. And after i filed a dispute on paypal with valid reason ( also filed a report to ic3.gov and local police) he doxxed me releasing all my personal information. Luckily i didn't give my real number and used a different adress for shipping.

STAY AWAY!

Thumbnail of user johnl3286
1 review
5 helpful votes
November 7th, 2020

Placed order for watch with Trusty Time and paid full price. Two days later advised that watch was not available despite money leaving my account. Requested refund and told it will take 14-21 days. Still waiting for refund despite complaining. Keep well clear of this company

Thumbnail of user philipr150
2 reviews
7 helpful votes
August 4th, 2020

After I placed order they said watch was not in stock. They still. Charged me for it. Stay very far away.

Thumbnail of user cocka
1 review
0 helpful votes
April 29th, 2021

Thank goodness i used a mastercard! Had to start a case as Andrew sent me garbage, completely different from Q. C. pics. I fixed his flint though, he has authorities looking for him now! He left me no choice! $362.17 for a broken $20 watch. No thanks! Use credit card, you have guarantee!... if this was e-transfer I would be rooked!

Tip for consumers:
DON'T BUY OFF OF TRUSTY TIME OR ANDREW! ABSOLUTELY GARBAGE AND FAKE PICTURES!!

Products used:
a watch

Service
Value
Quality
Thumbnail of user jeffk1223
1 review
1 helpful vote
March 26th, 2023

I ordered four watches paid thru PayPal using my credit card,after I paid a few hours after,I had second thoughts and canceled my order via WhatsApp and I received the runaround telling me I wasted their time etc. I dodged a real loss! Avoid at all costs as I was lucky and received my money back!

Thumbnail of user michaelh1819
1 review
9 helpful votes
December 30th, 2019

I bought a replica Rolex GMT from Andrew some 18 months ago. When I received it the rotatable bezel was almost impossible to move, an essential function of this model. Andrew suggested I take it for repair with no mention of who would pay for the repair. I took it to friend who managed to get the bezel moving by using some watchmakers oil on it. It has still never been completely free to move. Subsequently the crown came completely unscrewed when attempting to adjust the time. There is no way to get service from Andrew. Not satisfactory at all.

Thumbnail of user brendanh66
1 review
0 helpful votes
March 8th, 2021

A friend told me about this site and I thought it must be dubious, but it wasn't. I bought an "IWC" and it arrived yesterday. The very first thing I did was drop it on a hardwood floor, but no problem, nothing fell off and it kept ticking. Perhaps if I had trouble my story would be different, but I have a nice watch at a good price from a company that kept me informed during the shipping process. I ordered another last night and hope for the same good experience.

Tip for consumers:
Look for watches that claim 1:1 builds. If you don't see that the interior of the watch will have an Asian movement.

Products used:
A watch.

Service
Value
Quality
Thumbnail of user emjh
1 review
2 helpful votes
February 25th, 2021

Andrew is a scammer, after the watch came in the day after it was broken. I mail andrew the scammer and he says me to wind it but it never workes. He say send it back but that was no option.
I ask on the rep forum about him and thay say welkom to the replica world hahaha. Do not order by andrew the scammer. He is a idiot and i hope he get the worst things in life that can happen.

Thumbnail of user kale8
1 review
2 helpful votes
July 2nd, 2020

I was informed that the watch I wanted was out of stock but still charged me for the watch. Waste of time and money. Nothing but frustration and Scammer site. Cheap Chinese replicas are not worth the money. F U Andrew.

Thumbnail of user quirijnk
1 review
0 helpful votes
April 28th, 2022

No Watch. No money return. Big fraud!
Don't buy here!
They do not deliver the watch. If you want your money back, than they don't reply anymore.

Tip for consumers:
Do not buy!

Products used:
Nothing. It is a fraud!

Service
Thumbnail of user dannyt219
2 reviews
2 helpful votes
July 24th, 2020

It actually took me 3 times to figure it out.
I went to buy a cool looking watch fro cheap, like everyone. The first time my card would not go through so I didn't realize that the charges later on are from them. It was Christmas time and I used my card quite a bit. The second time, my atm card was used and my bank blocked the purchase because they had the site as a suspicious site. Two days later I had charge on that atm card that were not mine. I dint think much of it since the card was around a while and anyone could have gotten the number. I replaced the with a new card and a few days later tried to buy the watch again. Only two places had my card info. It was a brand new card. One of the two places I have done business with for many years and they are a very large very respected camera company, the other store was trusty time.
There is no doubt that they take all your info only to scam you using other sites. Btw, the site my card was charged to was a none existing company that was brand new.
ALSO, there are watch enthusiast sites for these kind of things. They people running those are the owners of the other sites like Trish time. They say these re trusted dealers. I found out all of this too late but you don't have to make the same mistake. They are phishing sites. You'll never get a watch, just fraudulent charges. There are fake reviews here and there saying the watch was good or bad but they are fake reviews. The fraud guys filled me in and showed me more than I ever expected.
Just all away!

Thumbnail of user genuiner3
1 review
0 helpful votes
February 4th, 2022

Please do not use Trusty Time i did and lost my money. They do not have any watches to send out and is a total con! Please don't fall for TrustyTime as i did! Andrew at Trusty Time is a con man!

Tip for consumers:
Do not use them!

Products used:
Watch

Service
Value
Quality
Thumbnail of user kenp113
1 review
5 helpful votes
March 19th, 2018

Watch band on gmt master poorly made. Crown clip fell off and was lost. I asked if it could be replaced and got no response.

Thumbnail of user grzegorzb
1 review
12 helpful votes
June 20th, 2013

Hi guys
I bought replica watch from them. Precisely breitling bentley flying B. It looked great on their site. Doesn't lood so nice in my hand! And honestly i am no expert, but i can see from the first look that it's a VERY cheap fake! Very cheap and i paid almost 500 euro for it. I wouldn't complain if I paid 40euro. But for 500 i could buy some original swiss watch with a good movement. The watch I bought stopped working after 2 months. And before that it was hurrying about 2 minutes a day - TRAGEDY. They have quite nice website... thier customer service is quite good... But watches they sell is rubbish!

Thumbnail of user dana1171
1 review
4 helpful votes
December 28th, 2017

I ordered a Rolex Sub from Andrew at Trustytime and I am completely satisfied. He answered all my inquires immediately and I received my sub in less than two weeks and it is more than perfect. My high end jeweler did not realize it is a replica when he adjusted the size for me. I am happy with Trustytime. I will order the President. Andrew performed with professional integrity. If you want a first class replica, go to Trustytime. I am a real customer.

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