I bought a replica Rolex GMT from Andrew some 18 months ago. When I received it the rotatable bezel was almost impossible to move, an essential function of this model. Andrew suggested I take it for repair with no mention of who would pay for the repair. I took it to friend who managed to get the bezel moving by using some watchmakers oil on it. It has still never been completely free to move. Subsequently the crown came completely unscrewed when attempting to adjust the time. There is no way to get service from Andrew. Not satisfactory at all.