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Victor D.

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1 Review by Victor

Trustytime

  • Trustytime

“Horrible customer service as well as incredibly bad quality”
10/8/20

I ordered a panerai replica in May. It stopped working reliably within a month and parts of the dial fell off a few weeks later. The company said I could mail it back with tracking knowing this is no longer possible in the US. Jewelry, technology products cant be sent and USPS refuses to track even registered mail. They also claimed I must have dropped the watch because the crystal was broken while it clearly was not. Andrew is responsive but just won't do anything to help. In the photo you can see 3 round discs that stand in for numbers have just fallen off

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