Trustpilot

Websites that are politically motivated censorship machines abuse Trustpilot by reporting every review and reported reviews stay hidden because Trustpilot never reviews them.

UPDATE: They also force you to remove statements you have proof are true, and keeping asking for "proof of your dealings" when you already have. The irony here is a comment plugin for a website like spot doesn't even really offer the proof they ask for lol.

I have seen talk around forums of them doing this for scammers too - refuse to accept proof. ANY proof of ANY kind.

Also apparently they actually do review posts, but it takes 2+ weeks and 3+ back and forth messages, the replies look rather automated like they are done by an AI rather than a real human because of how inattentive they are to what was actually written.

How are you going to have a page that is for reviews and opinions on other businesses and then shut it down because people do not like the business and want to say so in a review? Trustpilot is as bad as gofundme is and they should go bankrupt and move to communist China!

I use trust pilot for my business. However, they do not use any integrity, when reviewing hateful or harmful posts that are fraudulent against a company. When you try and take action by flagging the post and pointing out the issues, they refuse to do anything about it and leave the hateful and abusive verbiage in place that slanders the organization when in fact they did nothing wrong. When you leave a negative review on Trustpilot, about Trustpilot, they remove it instantly therefore they do not walk the talk.

This company is a tragedy, they do not verify reviews in any way, anyone can write anything about your company and then you have to register to write back. Forcing you to create an account. This type of business should be banned. I wholeheartedly do not recommend and privately will never use, a swamp.

They pretty much remove any negative reviews as long as their clients are premium subscribers. Despite providing them with evidence of the negative experience with one of their clients they still removed my review under 'it's our software that automatically removes reviews and we can't do anything about it; pretext. They are absolutely disgusting

This is the most disgusting website I've ever experienced! This rascal site gets paid by these notorious scamming websites and it threatens to remove your genuine reviews unless you provide sensitive information which will be used by scamming sites to retaliate against you.

Terrible company you write your reviews as encouraged to do so good or bad what you don't realise is the bigger companies pay for a service and they can have your reviews removed even though they are legitimate and have been checked. They will use any excuse to remove them and delete your account they then delete other household members reviews. Not what you expect inflating companies ratings.

I have been a member of Trustpilot for years, and submitted 100s of reviews over that time, both good and bad. All my reviews have always been factual, and based on my own experience.
Now today, months since my last review, I get a message from TP to say that their new software has flagged one or more of my reviews as 'spam', and thus, my account has been suspended and all my reviews removed. Trust pilot have obviously now joined the ranks of the Thought Police, where 'wrong' opinions get squashed and hidden, and people are only able to read the 'right' opinions. Well, good luck to them. I used to trust TP, but it seems they've gone the way of other review sites, where only fluffy, glitter-dusted reviews count, not truthful and factual opinions across the spectrum.

I left my opinion about Hermes UK, my review was deleted immediately, even though it didn't contain any incorrect words and had information about the service number which i bought, I contacted the trustpilot team of course with no answer. I tried to write an opinion several times, always the same, it is removed after a few minutes. Therefore, I think that someone takes money for some companies upvote. Please don't believe this site!

Wrote a poor review about Lidl staff taking advantage of their 20p produce reduced price offers. Remove by Trustpilot as being a fraudulent posting. Produced pictures and undercover video, which was ignored. So please use any other site as Trustpilot is not now impartial.

My review was deleted and they didn't tell me why either. They say "Trustpilot is committed to transparency." but clearly aren't. Also, sometimes when you try to post a review or log in. "Whoops!" will pop up. It's the most annoying error message since it tells you nothing.

I ordered food from this takeaway and did not get the food. They said it had been delivered although no one verified through phone or email! They were very unhelpful in correcting this! Do not order from this place. Very untrustworthy. I had to put 1 star as I couldn't choose 0 which I would have.

I wrote a honest review of a company, I did not even put 1 star but 2 also highlighting some good things. Then Trustpilot after first ap[proving it took it down for it being 'flagged', then an 'integrity' master comes a long being allmighty, not answering as to why the flag. When you ask again no answer comes.

I was doing the right thing,putting my time and energy in bettering this world. Do we users get paid for doing all of this FOR them as supreme testers? No they are getting paid by the bad companies to pay off bad reviews. Trustpilot is rotten to the core. I see hundreds of the so called feedback on the site absolutely bogus but the one that is genuine they remove while it is of high quality, much better than most on there.

On too many occasions Trust pilot have deleted perfectly reasonable reviews I and my colleagues have left citing reasons in their guidelines but never actually saying which ones or where the review itself oversteps the line... they just delete it. You can ask but you will be told "sorry, ticket closed". Its this level of disingenuous censorship which is harming the very openness that the likes of Trustpilot are supposed to stand for. Genuinely not to be trusted. And if the bad reviews are being mysteriously censored it stands to logic they are allowing or encouraging or even manipulating the positive feedbacks. Dark times.

I have left several negative reviews for products or services but trustpilot is basically structured to allow immediate flagging of any negative review and to demand more information or proof. Even if you provide that it's unlikely the negative review will be restored.

In fact if you look at similar platforms ratings of certain businesses they are wildly different and more positive on trustpilot then elsewhere.

Ironically trustpilots own rating on this site is lower than the company I negatively rated that immediately demanded my user information under threat of deleting the review.

Obviously not saying anything new as you can see currently on sitejabber that trustpilot rates at roughly 1.5 / 5 stars. That's certainly something

Companies who pay for their service get a good score, companies who don't get bad reviews.
They help their paying customers to get genuine reviews removed and don't care about fake 5-Star reviews as long as the company pays them.
Genuine reviewers have to spend hours to document their experience and still then, their reviews are not put online again.
On the other hand, reviewers can report fake reviews as many times as they like and nothing happens.

Never ever trust Trustpilot. Any other review site is better.

Tried to report/review gsrtpay.com with them as a scam, but despite my very detailed first hand experience of dealing with gsrtpay, Trustpilot would not publish my review. They kept emailing me back and forth asking for documents to support the scam. I dont get it. Seems they are either supporting scams or just not interested in negative reviews. Maybe Trustpilot is a scam too. Who knows.

Trustpilot is full of fake reviews written by companies. If you write an honest review about a bad company such as booksrun.com (they always pay less for books than their quote, saying "conditions weren't met"), the company can flag the review and Trustpilot takes it down. Do NOT use Trustpilot for authentic information.