Clint L.

This company has been censoring and shadowbanning the internet since it used to be called Spot.IM.
They pay and bully companies to delete legitimate negative reviews.
Trivial words and phrases are censored, you may not speak ill about Israel as a country because Openweb has to follow Israeli law, and they will lie about you being shadowbanned if you contact their support.

They told me to write caY on the receipt on their website. I did exactly that. Apparently this immaculately clear image is "not clear enough". They've been F***ing me around since I first submitted on the 2nd and it is now the 26th.

It is disappointing that Heaven Hill chose to use this company to handle their rebates.

They banned me for multiple accounts, despite that entering wrong login will just instantly create a new account... and as of writing this multiple accounts is not even on their rules pages (they do ban for moderation evasion according to the rules page but that was not the case...). Mods are apathetic and won't ban actual trolls that you report. They will instantly respond to your appeal then cease responding... lol

Trustpilot abuses power for anyone that pays them so legit reviews get taken down. The appeals process is garbage and results in multi-month long takedowns with unreasonably reasoning. Hotukdeals exploits this to the fullest as do all the horrid companies that review their (((trustpilot))) reviews...

Websites that are politically motivated censorship machines abuse Trustpilot by reporting every review and reported reviews stay hidden because Trustpilot never reviews them.

UPDATE: They also force you to remove statements you have proof are true, and keeping asking for "proof of your dealings" when you already have. The irony here is a comment plugin for a website like spot doesn't even really offer the proof they ask for lol.

I have seen talk around forums of them doing this for scammers too - refuse to accept proof. ANY proof of ANY kind.

Also apparently they actually do review posts, but it takes 2+ weeks and 3+ back and forth messages, the replies look rather automated like they are done by an AI rather than a real human because of how inattentive they are to what was actually written.

If you don't 110% agree with their obviously biased and probably paid narrative in EVERY WAY, you will be banned.

The censorship here is far more rampant than it is on any reddit sub, even the ones most accused of bias/abuse. If you support Bernie and hate Hillary expect a ban in minutes!