Oh, my experience working with this platform as a business operator is terrible.
They want money for literally everything. If a brand refuses to purchase a paid account, all positive reviews are deleted, leaving only 1- and 2-star ratings. Our account is struggling with spammy reviews, but Trustpilot does not remove them, despite our constant complaints.
Trustpilot is a scam, extorting money from companies.
Read the review about Trustpilot creation of fake reviews to get companies to create responses that create more traffic.
Do not trust any reviews on this web site. If seems like the 1 star reviews are removed but the fake 5 start reviews are kept. This site is heavily biased towards the paying companies. Look at either Google, Yelp or this sitejabber.com
I saw a Windscreen de-icer on the Repco website, drove to Repco New Lynn and was informed the item is not available instore thus I ordered online. After few days of ordering, my order was closed and the money was refunded. Then I went back online and saw the same de-icer but now, Repco has increased the price of the product from $11 to $16. How horrible is that? To learn that a number of products listed on Repco site are actually no out-of-stock (no out-of-stock information shown on the product) or to learn that Rapco receives orders and refunds them just because they want to hike the product prices? That's disgusting
I got awesome services from this company. Definitely I will come back and refer my friends to you and am very sure they are going to be happy just like I have been happy because of your services
Either Trustpilot doesn't know how to verify or they remove good reviews for companies they don't like. Shoddy.
The best exchange platform ever. I was able to make good profits in a short time. Low commissions and fast payment
Even when we send them a message, they don't respond, which is poor customer service.!