I found this website in an emergency when I needed a pet sitter at very short notice. It's a fantastic website full of very good natured and compassionate people. I had so many well wishers hoping I would find someone. The admin staff were incredible at advertising our sit on their Facebook page and listing it on their website to notify people. People on the site don't do it for monetary benefit- they do it out of a mutual love and respect for animals and an interest in travelling. Highly recommend signing up and I think it's worth every single penny.
I think travel is all about having new and authentic experiences. Trusted Housesitter allows you to choose the destinations, homes and animals you want to experience, providing a snapshot of what it would be like to live there.
Had a wonderful 3 weeks house and pet sitting in the town of Vallejo... home is very close to waterfront/ferry that can be taken to visit San Francisco... Pets well behaved and very loving and friendly. Great stay
Now that we're retired, we're traveling a lot more than we did... but leaving our house, and our sweet but skittish cat, for lengthy periods of time was a real challenge. Friends in a similar situation then told us about TrustedHousesitters.com. We've used them to line up sitters for two holidays now (one for two weeks, another for almost a month), and have had nothing but a great experience. Our sitters have taken care of our home and pet as if they were their own. Highly recommended!
I have done 2 house sits. The people, the homes and the pets were wonderful. The website is easy to use. I have another sit scheduled in a couple of weeks. I get my animal fix and travel too. I suggest it to everyone I meet.
I am deducting 1 star for communication with the company. They do not return phone calls and it takes so many days to answer any questions. I think I have contacted them 3 times in 2 years. I will continue to use them I just hope I do not have a true emergency come up.
Both pet and home sitters and pet and home owners may require a degree of screening to feel confident about trusting strangers. Trusted House Sitters provides that buffer zone where people can meet and talk about a possible match. Unfortunately, the website could be more user friendly all processes are not that intuitive when first navigating through their functions. Yet, all in all a very good service provider.
(For example, as I attempt to add photos here, the program will not allow me to do so, despite repeated attempts.)
My husband and I are now on our second sit in the UK. We are from Perth, Western Australia, and love the whole experience of coming and looking after fellow animal lovers homes, and pets. Having the opportunity to live like locals suits us perfectly.
So far the two homes and animals we have been trusted to care for, have been wonderful. What an amazing community to be a part of. I get daily updates via email from the TrustedHousesitters website for new listings that we can go for. Also communicating within the website seems to be effective and secure. We will be interacting with this community for much of our travels, as it saves so much on accommodation expenses, a great way to meet fellow animal lovers, and enjoy a variety of destinations living like a local. We love it!
We have found this service unparalleled. Being able to travel without worrying about our pets or our home has taken the stress out of travel preparation. We have used pet sitters on a few occasions now and have not been disappointed. We will definitely use they again in the future.
What a brilliant idea Trusted House-sitters is!
They do a professional yet user friendly job of affording one the freedom to travel while your pets are looked after in their own home.
What you see is what you get. 5 stars across the board. Thank you for this amazing service.
I signed up on a discount offer, thinking we would use the service for a trip several months later. When we had to cancel those plans, I requested a refund of my $90 since I had never gone on the site to post a request. No luck! 14-day limits on refunds are for buying insurance or trying a subscription service. This must be how TH makes its money. Beware! Read the fine print.
I've just completed my first sit and have to say it went very successfully and smoothly. The site seems to work well with numerous sits advertised and presumably a similar number of applicants for those sits.
Despite having just read some poor reviews for the company, I can only speak as I find and I have no complaints. I'm happy to pay their fee and will hopefully continue to get many more sits.
I have used this site a few times to find house sitting opportunities, both in Australia and overseas. The process to register was a bit time intensive, but as it should be, to ensure peace of mind for both parties. The people I have sat for have all been lovely decent people who just want someone to care for their home and pets so they can go away and not worry. For the sitter, it provides free accommodation for providing the caring which I have not found too be too onerous and at times, truly delightful.
I have used people from this site at least a dozen times. I have 3 dogs and 6 chickens. I have gone away for just a weekend and up to 3 weeks. I have Never had a bad experience. The house sitters are have usually left my home cleaner than it was when they arrived. My pets have been happy and serene upon my return and most of them send me texts with photos and updates while I'm away. I highly recommend this website has a great way to match sitters and people who need them.
This is a brilliant solution for people with pets who want to travel but don't fancy shelling out the cash many local house/pet sitters typically charge to stay in their home. It is interesting to discover how many people are out there who are looking for affordable travel opportunities or simply a change of scene in their own community and who are more than happy to take care of your pets and your home in exchange for free accommodation. The reviews of sitters give you some confidence that the people you choose are trustworthy, however I also strongly recommend having a good phone chat with the sitter before you commit, to make sure you have a good feeling about them and that they can address any tough questions or issues you might have regarding your pet or your house. We have only used this service once but the results were very positive and I am inspired to share a strong recommendation with other home and pet owners.
The idea is not common in the American online community, but I love the idea of an exchange based on trusted (a word that is in their name). Because it costs money to join and is based mostly on trust and personal contact, the site seems to self-select for people who believe in their word. Of course there will be exceptions, but our experience has been good. Also they do not try to police off-site contact, like Airbnb and other sites that make money by serving as intermediaries.
I would give this a 5 star but... hosts and sitters who try to print out the welcome package find it not computer friendly. It is spaced too far apart and runs off the page. A 2 paged welcome package takes 5-6 pages with your format.
Excellent website connecting home and pet owners with pet lovers and travellers. No more denying yourself a holiday, there is someone out there who wants to look after your pets in exchange for a holiday in your part of the world. This site connects both sitter and pet people.
We have been members for several years during which time we have had some lovely sits: meeting some good people and delightful pets. I do think sitters should be given more respect, though - we give up our time to look after people's pets whilst they go away but the listings do not give enough information about the place we will stay - if we are going somewhere for a month it is good to know the place is of a good standard - one or two haven't been and we have been miserable. Some people have also had a bit of an attitude, treating us as domestic staff. On balance, most hosts are pleasant and some have been extremely kind so we will carry on sitting but would really appreciate more information (and photos) on the homes, not just the pets.
I am sent regular updates for me to choose from both here and abroad. It has been easy to contact people. I have only chosen one house/pet sit which was very successful. I look forward too other sits and support from the site. When I contacted the site they replied immediately with advice.
I have only done 1 house sit so far, everything went well on both sides. I have 1 complaint about your website, I have been trying for months to get the Enhanced profile with the criminal check done but that service has been down for a long while.It would help in getting accepted for certain sit. Can you please address this problem.
Answer: Fees are an annual membership for both homeowner and pet sitters (approx $120). With thousands of members, I've not had any problem finding a sitter.
Answer: Hi Jim, when house sitting it is expected that you will take care of your own cooking, etc. You will have full use of the homeowners kitchen facilities. We hope this helps. TrustedTeam
Answer: Yes. It depends on where you live but this couple is beyond question the best and dependable and honest. Debbie and Wil Wilburn. debbieandwillwilburn@gmail.com Please give my name: Fluffy's mom
Answer: Your accommodations are free. You still have to get there on your own. Since accommodations are often the biggest expense of a trip, it is a great deal. Use code RAF270183 to get 25% off you annual membership fee.
Answer: Hi Caroline, Thank you for your question, forgive my delayed reply. If you haven't already contacted the Membership Services Team (https://support.trustedhousesitters.com/hc/en-gb) I would encourage you to do so and they will help you to get this resolved. Kind Regards, The TrustedHousesitters Team
Answer: Hi Sada, You'll be able to read reviews of the sitters on their profiles. If there isn't anything showing, then this indicates that the sitter doesn't have any reviews just yet. If there is something else that we can do to help, please do get in touch with Membership Services, and we'll be more than happy to speak with you further. Kind regards, The TrustedHousesitters Team
Trusted House Sitters has a rating of 3.2 stars from 999 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trusted House Sitters most frequently mention pet owners, great way and wonderful people. Trusted House Sitters ranks 1st among Classifieds sites.
Hi Carolyn,
Thank you for your message, I'm sorry to hear that you are unhappy with the refund terms. I'm sorry to hear that you have had to cancel your plans to travel.
These are outlined to you before you join up, and you do have to actively agree to these. Where you mentioned that 14 day refund periods are for subscription services. We are a subscription service where your membership renews every year.
The Membership Services Team are always on hand to help and assist with helping you with your membership on the site, and I am confident that you would be able to become a successful member of the site.
If there is something that you do wish to discuss further, please do get back in touch.
Doug
Membership Services Operations Manager