Trusii has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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Minnesota
1 review
3 helpful votes
Follow Alexa D.
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When my machine was working, I saw improved sleep and faster recovery post work out. However, my machine no longer will turn on and it has yet to be serviced by the company after a service request was submitted a month ago. Pretty hard to fill out a required monthly case study questionnaire without the ability to use the product.

Date of experience: August 25, 2019
Washington
1 review
4 helpful votes
Follow Lori A.
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I had to write positive reviews before this one or I would have been terminated from the case study which I was suppose to be compensated for. I now have a $12,000 loan that I have to pay off. The water only produces 2.5ppm hydrogen not the 5-9 ppm they advertised. There was no mention of filter replacement needed after 8 months and no way to get one. Many customers dealing with mold in their machines. Be warned. Read all the other negative reviews. They are true. Check out the CNBC article about Trusii's case study scam. Customer service is horrible. The molecular hydrogen institute does not recommend Trusii. Dont be fooled like I was.

Date of experience: October 21, 2019
New York
2 reviews
5 helpful votes
Follow Micah C.
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This company is a scam from beginning to end - the water is bogus - false claims with hydrogen infused water with very low ppm's. A Fake case study where they promise to pay consumers for feedback. * the owner was in jail earlier this year for other scams there in Florida. Stay away!

*Personal information redacted by admin

Date of experience: October 31, 2019
Canada
1 review
0 helpful votes
Follow Naeco F.
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I ordered 6 bottles of their Hydrogen tablets back in December 2019 and have never received the product. I followed up three times with them and they keep saying they are waiting for more products and should hopefully receive them shortly. I asked for a refund and they have not agreed to it. Trusii has not honoured their part of the contract yet they keep sellling and advertising to customers. Their business practice is totally unethical, still offering products to customers and taking their money when they have not fulfilled past orders.

Date of experience: August 17, 2020
North Carolina
1 review
3 helpful votes
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Dishonest company
August 27, 2019

I should have known this was too good to be true. I received all of 4 payments before the company stopped payment and when I asked via email, they say that I have not completed the requirements. When I complete the requirements, they send me an email that says there are new requirements. When I inquire about a filter, they do not respond. Filters have not been available so I can no longer use my 9K machine that I still need to pay the finance company for and Trusii is not making good on their promise to pay me for being part of the case study. They even threaten others to write good reviews else they are kicked out of the case study. When you read a good review, know that it may be under duress.

Date of experience: August 24, 2019
Florida
1 review
0 helpful votes
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WOW! LOVE!
June 27, 2020

I am speechless, this company has helped my family and I so much. Between my family's low energy, to our muscle recovery, etc. Thanks to Trusii, we no longer have to worry about our past problems. This water has and still does wonders! So happy to have been introduced to Trusii!

Date of experience: June 27, 2020
Colorado
1 review
4 helpful votes
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Most Likely a Scam
August 25, 2019

I'm not sure if I can say this company is a complete fraud, but I'm pretty sure. I signed up for the "case study" back in January and they never sent the water system even after 4 months. During that time my loan company reached out to me because they stopped working with Trusii. Thankfully they did because since I never received the machine, they closed my account since I never received the machine. The guy I worked with, *, fed me lie after lie as I tried to figure out what was going on. The owner of this company is under investigation for fraud with another company. Classic ponzi scheme. Don't get involved with these manipulative people.

*Personal information redacted by admin

Date of experience: August 22, 2019
North Carolina
1 review
4 helpful votes
Follow Hyacinth K.
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After not receiving theb water system for weeks after applying i called complaining. Yet they sent me a bill and a check. Really? In called, texted, and emailed all those I could. Yet I thought what a company sends checks without a business name and address. I sent the check back now they want to sent a negative report to the credit bureau after they finally told me dont worry about it. #frustrated

Hyacinth

Date of experience: September 7, 2019
California
1 review
13 helpful votes
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I am part of the ridiculous thing they call a "case study" aka... take advantage of people with chronic health issues and get them to open a loan in their own name, take their loan money, and not pay properly. My machine has been broken for months, never provided me any health benefits anyways, so it doesn't really matter, they change the monthly requirements every month and they don't tell you then you don't get your checks because you were kicked out of their program with zero communication. Seriously, such an awful company. Whatever you do, DO NOT take part in their stupid case study, the machines don't work and your peace of mind will be gone.

Date of experience: August 5, 2019
California
1 review
10 helpful votes
Follow Adam D.
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Do yourself a favor and DO NOT BUY THIS MACHINE. I started a case study for this company. You are on the line for a $10,000 machine through a loan service. You complete a monthly questionaire, phone call and social media posting. They then send a check for 85% of it or so. At first they live up to the deal and then they stop paying you. I've only had it 3 months and they've already stopped after 2. They took me off the program claiming I didn't meet the requirements and then put me back on after "an investigation". The credit service does not care and will not help put and end to this.

Do not buy their machine or give these people anymore money, it is a total scam!

Date of experience: August 3, 2019
California
1 review
1 helpful vote
Follow Ty K.
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I can't say this strongly enough, but stay clear of Trusii and their "Case Study" Scam.
The Scam goes as follows: * or Trusii rep will contact you saying you have been accepted into their "Case Study". In return for your monthly feedback and social media posts, they will pay you monthly. The catch is you have to buy a machine from them from one of their high interest lenders. They may bait you with a few payments, but those will soon begin to arrive late or not at all.
They will continue to change the rules and obligations you must meet to stay in "good standing" with them, as this is their way of justifying you not getting paid. Hundreds of us are caught up in this, and even worse, their machines are just private labeled out of Korea that stop working properly. Mine wasn't even producing the 9.0 ppm of hydrogen they claimed, others reported mold build up in there machines, non functioning buttons etc.
I was led on for 8 months of "we are working on training technicians in your area", meanwhile I was stuck paying on a broken machine month after month, and still required to fill out there case study to be in compliance... in hopes they would send me my money.
https://www.cnbc.com/2019/09/14/trusii-hydrogen-water-left-customers-complaining-of-a-scam-bad-debt.html

*Personal information redacted by admin

Date of experience: November 6, 2019
California
1 review
0 helpful votes
Follow David S.
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I'm sleeping much better and having more vivid dreams since I started using Trusii water and inhaling hydrogen from the Trusii machine.
You can search for Trusii online.at trusii.com.

Date of experience: August 23, 2019
Florida
1 review
14 helpful votes
Follow amy j.
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Run run run far away from this evil sick twisted Ponzi scheme of a "company". They have concocted an elaborate scheme of making up a fake case study and advertising it all over social media to sell their over priced Chinese made hunks of junk. People have mold in their machines, you cannot get filters, the case study is fake, people are now responsible for ungodly loans... I mean c'mon... if you have a brain in your head use it. People claim they feel better... it is called hydration. Drink a damn bottle of regular water and get the same results. This is a joke. Save yourself from the headache of this crappy company!

Date of experience: June 30, 2019
New York
1 review
0 helpful votes
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Trusii update
December 31, 2018
Updated review

I keep waiting for some kind of reduction or diminshment of the benefits I've been getting from drinking Trusii H2...
Another month in the books and I'm sleeping even better, feeling more energized and still love the taste. In fact, I've been spoiled and can scarcely tolerate other water anymore!

Date of experience: December 30, 2018

Amazing
December 1, 2018
Previous review

So, it's been a few more months and the benefits are still there. My skin looks better, I have more energy and feel sharper and more focused through the day. I actually wake up and can't wait to drink my 2 large glasses of Trusii H2 in the morning

Date of experience: November 30, 2018
California
1 review
0 helpful votes
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Trusii H2
August 25, 2019

Trusii H2 water has been such a powerful force of change in my life. My energy and productivity are much higher and I get to cross all of the things off of my list.

Date of experience: August 21, 2019
California
1 review
0 helpful votes
Follow Tulsi W.
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I love Trusii molecular hydrogen. Less aches, fewer pains, more energy, encreased mental activity and happier overall. Who wouldn't want all of that? Trusii is awesome!

Date of experience: August 21, 2019
New York
1 review
0 helpful votes
Follow Alycia G.
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I had guests staying with me this past weekend and they couldn't get enough of the Trusii water. They said how good it taste and that the temperature was just right. My friend even researched the product and is considering purchasing one of his own. He continued researching the benefits of H2 water and how interested he is in incorporating it into his life.

Date of experience: June 6, 2019
California
1 review
0 helpful votes
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H2Now by trusii is life changing for anyone. It has helped me with my back pain. I use to have severe back pain in the upper trapezius area. It would hurt during exercise and when I would study. I had that for almost a year, and after taking H2, it went away in a week. It was also life-changing for my focus. Before I use to have trouble concentrating, clinically diagnosed adhd, and I would have to take meds with all these nasty side effects. Since taking H2, I no longer have trouble focusing, and I am completely off of my meds. My energy has also improved, ditched the caffeine, and my workouts are a lot better. I can workout way longer than I use to, plus feel not nearly as tired.
Trusii has great products for anyone looking to improve their health and fitness; it is a must try. They are on the pricier side, but... considering how life-changing trusii products are and the ultra-premium ingredients included... its a steal.

Date of experience: May 11, 2018
California
1 review
1 helpful vote
Follow Farid H.
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I was part of the "Trusii Case Study", I had the ElitePro System of Trusii which cost around $10k. I had to take a loan out with Lending Point for this $******* Water System. It took Trusii more than two weeks to deliver the system. They have a 30-day return policy which starts not from the date of delivery, but from the date of CONTRACT, meaning, I had roughly two weeks to try it before the return policy ran out.

After receiving my unit, I immediately started having issues with Trusii. I couldn't get any help for using the unit, for receiving payments for the case study (which they were behind), or any response from customer service whatsoever. The first "case study" payment was over a week late and in the form of a check rather than PayPal like promised.

During the short period of time that I tried the water, I can honestly say I felt no difference and I used reverse osmosis water as they required, and drank as much as they recommended. It is a very non-practical way to use as the water has to be delivered cold, and drank very soon or the H2 dissipates.

I found the entire process very daunting and scary as I almost was stuck with a 10k loan for 3 years. Thanks to the lending company for "letting me off the hook", given the circumstances with Trusii and their investigation (clearly others were having issues as well). Though the unit was returned and ACCEPTED by Trusii within their 30-day return policy, they actually didn't even refund me. The loan company forgave my loan.

This was a terrible experience overall and a very stressful one, opposite of the health they are promoting.

Date of experience: November 28, 2019
Massachusetts
1 review
0 helpful votes
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Scam
October 2, 2020

Mold in system. This company is a scam operation
Thousands of $$ and no consequences for this piece of garbage

Date of experience: October 2, 2020

Overview

Trusii has a rating of 2.4 stars from 31 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Trusii most frequently mention case study, personal information and social media. Trusii ranks 20th among Health & Fitness Blog sites.

service
2
value
2
shipping
2
returns
1
quality
2