business logo of Truelancer

TruelancerReviews 30

1.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Truelancer?
grey star
grey star
grey star
grey star
grey star

Truelancer Reviews Summary

Truelancer has a rating of 1.8 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Truelancer ranks 99th among Freelancing sites.

service
13
value
13
shipping
10
returns
12
quality
12

We monitor reviews for authenticity

Cambodia
1 review
0 helpful votes
Follow Peter J.
Unfollow Peter J.
Share Review
Report Review

I asked for a design, I was happy, chose one and authorised the payment; which has been taken from my account, Now I am getting inundated with weird requests to verify my card as their systems have decided; We have found risk in the card you have used. Hence, for the further security you are requested and required to complete the card verification process.

Kindly verify your recent payment to Truelancer for Hiring the Freelancer as per process below. http://www.truelancer.com/blog/credit-card-verification

With instruction - you need to follow this process...

They asked me to send photos of my debit card, my ID and the account paid page showing the payment to them, which had been processed days prior/

That was the end of our relationship

Date of experience: March 11, 2024
AE
1 review
1 helpful vote
Follow S K.
Unfollow S K.
Share Review
Report Review

Truelancer is a Scam Company. Taking Freelancer Money illegally. Please don't waste your time on truelancer. Untrustable company. Run by bunch of scammers. Customer Support doesn't exist!

Date of experience: November 6, 2023
India
1 review
3 helpful votes
Follow rajni j.
Unfollow rajni j.
Share Review
Report Review

The team of Trulancer -Sandip Adhikary, rahul has promised and convinced me about the high end service of trulancer.com but ones I paid and took the membership these people had not shown any interest in our profile. No clients, no leads, no business. My hard earned simple got looted by this Trulancer.com
This site-company-team is big scam, I have tried to communicate with the support team but no response from any of them. Big Scam please be safe.

Date of experience: August 18, 2023
West Virginia
2 reviews
17 helpful votes
Follow Tristan L.
Unfollow Tristan L.
Share Review
Report Review

THIS IS 100% SCAM! Half star is even too much
August 11, 2023

What to say about it? Just scam, or half scam! Cannot tell you anything else. It's a copy of freelancer.com which I also have bad experience but well.
Truelancer works like that, all the profiles are at least 98% fake, this is a company behind that works like a freelancer platform but ridiculous. I think they could finish a job, but haven't decided to stop because I've got very same writing from different people, same wording and so on. The first person offers $1.500, when I started talking and let them hung a while, another came in with a lower price.and so on a few. I started questioning the so-called freelancer, but the replies were copy and paste literally. I just spent 10$ and it's ok.
Bombarding of emails after purchase with so-called offers, see.

Date of experience: August 11, 2023
India
1 review
1 helpful vote
Follow gdassociate g.
Unfollow gdassociate g.
Share Review
Report Review

Very bad, scammer,fake,very bad app, please dont waste your time in this app very poor, i will never suggeset anyone to use this fake app

Date of experience: July 20, 2023
India
2 reviews
1 helpful vote
Follow Yatin A.
Unfollow Yatin A.
Share Review
Report Review

Scam site
March 30, 2023

Support is not responding! Fully useless website complete waste of time! Fully client oriented as if you completed the order and client doesn't like that they cancel the order!

Date of experience: March 30, 2023
Singapore
1 review
2 helpful votes
Follow Chels i.
Unfollow Chels i.
Share Review
Report Review

Horrible and disgusting management
April 14, 2022

Co-ordinator misunderstood my job requirement and then blamed me for it even though the project details were so clear. I never wanted a refund but i wanted a change in project co-ordinator. Because I wrote in about this, they refunded me on the money. FOR WHAT? This is just hush hush money. It's $#*!ing ridiculous.

They miscommunicated it to the freelancer and i found out 2 months later that they were never paid or refunded on their subscription. I released 50% for partial work and they should have at least gotten that, regardless.

Had to recreate a job post and then send the freelancer another sum of money.
Even as a hirer, TRUELANCER DOES NOT PROTECT ITS FREELANCERS.
If you're a hirer and they do this, YOUR BRAND IS AT STAKE just being related to such ridiculous practices.

They should just close down already.

Date of experience: April 14, 2022
Nigeria
1 review
0 helpful votes
Follow Sunday E.
Unfollow Sunday E.
Share Review
Report Review

A very good site
April 11, 2022

Without writing any story truelancer is a very good platform that develops good relationship between a client and a freelancer.
I recommend this for anyone that's looking for freelancing site to work.

Date of experience: April 11, 2022
New Jersey
1 review
5 helpful votes
Follow frank d.
Unfollow frank d.
Share Review
Report Review

Truelancer is run by criminals. It's a fake and rip off and it is run by con artists and mofia, these criminals steal money from companies and from the Freelancers (candidates) they would say candidates got the money and cheated you, that's not true, candidates never get any money, these criminals who work there con and cheat companies and blame the candidates, these criminals will get caught and spend many years in Jail including their CEO, They have written a software which is monitoring the activity of the companies and the activities of the consultants, I am a software Engineer and I know exactly what they are doing, they are manipulating the rate according to their convenience, their software can block you if you try to send your contact information to the freelancers (consultants), they also don't want you to communicate with the freelancers. I think they also have hired some people to write good reviews about their company. I would say its run by Mafia, Looks like the CEO might be an EX mafia guy. Their software is displaying something to the companies and displaying something else to the free lancers, I know how to do that, because I am a software engineer. Basically these are real big time, real criminals whose main goal is to steal money from companies and from the consultants and get rich, However they will not succeed, Eventually very soon they will get caught and their CEO and their employees will be thrown into prison for many years. Investors watch out and be careful your investments will be stolen and wiped out very soon. Hey Jounalist and media why don't you expose the criminality of these criminals? Are you afraid or you are too lazy to do that? Trust me this company has hired some other criminals to write good review about this company and you Jounalists don't even care to investigate about their criminal activities. I am laughing at you so called Journalists. Are you too lazy?

Date of experience: March 6, 2022
India
1 review
4 helpful votes
Follow Pardeep K.
Unfollow Pardeep K.
Share Review
Report Review

Poor company Truelancer
September 8, 2021

I had written a few contents for one person using truelancer, he said it's not fine and truelancer refunded him. Without any reminding me.

One thing more Truelancer defend the client from Freelancer and if you are a freelancer then don't come in this platform because it's only for clients not for freelancer.

I highly recommend the Upwork, Guru and Freelancer.

Thank you!.

Date of experience: September 8, 2021
New York
1 review
3 helpful votes
Follow Vikram s.
Unfollow Vikram s.
Share Review
Report Review

Posted a project it was not completed and MY Money is struck.
I am filing my complaint with CBI, Delhi police, PMO, Delhi Govt and my attorney will will go to court.

This is a Scam and Fraudulent company, do not post any project. File complaint with CBI, PMO and Delhi police.

Date of experience: May 20, 2021
Morocco
1 review
3 helpful votes
Follow dinaoui m.
Unfollow dinaoui m.
Share Review
Report Review

I have completed a work for a client and the client has accepted the order and now it's i can't even see the money in my wallet and the support when i'm try to call them the hang up on me and they don't respond to my emails

Date of experience: January 7, 2021
India
1 review
3 helpful votes
Follow Laxmi N.
Unfollow Laxmi N.
Share Review
Report Review

Worst website and same support system. Few days ago, I can't login in my account it show message. "User wrong user credentials" I sent message to fix the issue but they not reply. My old account URL is truelancercom/freelancer/laxminarayan108

Then I registered with same email id and it successful and they provide me new profile truelancercom/freelancer/laxminarayan46

In my old account currently 8 reviews and may be some fund on there. When I ask for old account they not mail me anything and tell me there system not allow to create 2 account with 1 email id, but I have proof because all mail conversation present on my mail id. I try to contact 2 times a week, but there support team member name (Prathamesh Subhash Nehe supportattruelancer.com) Not have time to look my issue and fix it and provide me the access of my old account.

Currently it is 8 reviews only, if I have good number of reviews and fund on my account then I loss all this and they don't care about it. So, tell you all Beware to use Truelancer they not have good system nor good suport staff to solve your issue.

Date of experience: November 30, 2020
India
2 reviews
3 helpful votes
Follow Nancy M.
Unfollow Nancy M.
Share Review
Report Review

----Stay Aware from This Website---- Scam Alert! Better Say It Scamlancer. I was an employer on Truelancer. I had almost ******* Indian Ruppee in My Truelancer wallet and then without any notice which mistakenly i added to to truelancer during paying to one of my freelancer working for me. I tried to withdraw my money to bank account which were mistakenly deposited but as soon as i requested withdrawal they suspended my account. I am going sue these scammers.

Stay Away

Customer support not responding. They are messaging me on my phone to unlock my account i have to pay ******* INR more and then i will be able to withdraw my money. They are calling me from different different numbers.

Date of experience: September 12, 2020
India
1 review
3 helpful votes
Follow Priyanka P.
Unfollow Priyanka P.
Share Review
Report Review

Very bad experience! This platform is full of scammers which automatically reject for an project. This is an automatically process to set fake reviews which doesn't represent what people really think about it. I cannot trust this platform.

First they convince for membership special nancy after i buy membership, she said promise to give a lot of work when we buy membership after that she is not response. Only say sorry me aapko recommend nahi kr skti aapki profile me issue aa rha he. Then after i will try my best and get projects.

Everything was going great and we were about halfway through the project until truelancer nancy & khusboo unexpectedly blocked my account and they was theft my money. My money is around 2 lakh menas 2700 $. Khusboo and nancy are totally non technical person. Khusboo blocked my account. They both always threatening me.

Totally scam! I DO NOT TRUST THIS WEBSITE!
They suspended my account and took my remaining balance. This platform needed to be held for justice.

I Have all screenshot which nancy and khusboo threatening me.

Date of experience: July 10, 2020
GB
4 reviews
11 helpful votes
Follow Amit D.
Unfollow Amit D.
Share Review
Report Review

After reporting the copied designs their support staff mailed me and said "They are not copied. Freelancer has taken the images and modified it.

Which one can do to make a logo."

They really don't care about stock imagery rules and almost every design is copied. As per their Customer Success Specialist(don't want to ruin his name) copying images from stock image and modify it with logo is legal and can be use to sell on their website by their freelance users. This site is supporting illegal actions and supporting copiers. It's a fraud for employers who are posting projects and contests on their websites.

Date of experience: November 16, 2019
Italy
1 review
0 helpful votes
Follow Guido M.
Unfollow Guido M.
Share Review
Report Review

I was looking for a website with industry professionals because here in Italy we have very high costs and little skill compared to prices.

I posted my project and I met a very professional team, they did a fantastic job, on time and with excellent support, they met all our needs. I will definitely work with them again!

Date of experience: November 15, 2019
Switzerland
1 review
7 helpful votes
Follow nizza n.
Unfollow nizza n.
Share Review
Report Review

I was an employer on this site, when my client completed the job and I wanted to release the payment my account was blocked and the money stolen, I could not contact the worker as exchange of email is not allowed. They were too coward to admit my account was blocked but I could not get in, could also not access the work of previous workers I paid for. Customer service promise to revert back, but they never did. THESE ARE CHEATS

Date of experience: November 2, 2019
Australia
1 review
3 helpful votes
Follow Mandy S.
Unfollow Mandy S.
Share Review
Report Review

Absolutely crap freelancers, no quality check on freelancers joining the portal and poor customer service, no protection for delays and blackmailing of clients

Yes the freelancers here are blackmailers!

Date of experience: September 7, 2019
India
1 review
3 helpful votes
Follow Navesh K.
Unfollow Navesh K.
Share Review
Report Review

You wont get support. People are insane. They dont even respond or understand the problem. You wont get support at any cost.

Date of experience: September 5, 2019

From the business

Hire Freelancers & Find Freelance Jobs Online. Hire Freelancers in India, USA, UK, Bangladesh, Philippines. Hire Skilled Professionals, Consultants, Contractors


truelancer.com
New Delhi, Delhi, India