• TripInsurance

TripInsurance

Overview

TripInsurance has a rating of 4.63 stars from 443 reviews, indicating that most customers are generally satisfied with their purchases. TripInsurance ranks 717th among Travel Other sites.

What reviewers want you to know

Positive highlights

  • This was the easiest way to purchase travel insurance.
  • Customer service is very helpful with any questions....knowledgeable and friendly.

Critical highlights

No critical highlights yet

How would you rate TripInsurance?
Top Positive Review

“I Love this company”

Gregory P.
8/26/20

I Love this company. Website is easy to use. Prices are competitive with other sites. When needed, the customer service exceeds expectations.

Top Critical Review

“What is deposit date?”

Paul J.
5/27/19

What is deposit date? I sat here for 30 freaking minutes trying to buy the dang insurance after filling out everything. I finally put in my trip date. I will expect a refund if this is weird. It felt awful with a message about this passenger will not be covered. WTF? I also wanted the cheaper one and couldn't go back to get the other Gold choices. I added 200 dollars above my primary flight because I needed a 2nd round trip flight in South Africa. Please email me with answers to my concerns.

Reviews (443)

Rating

Timeframe

Other

Reviews that mention popular keywords

travel insurance (40) customer service (28)

Reviews from Related Businesses

Thumbnail of user harryb138
harry b.
1 review
0 helpful votes
June 29th, 2017
Verified purchase

I opted for the plan at $59, by clicking on that price. When I reviewed details just before purchase I found that the plan I was being billed for cost $500+

Thumbnail of user daniels572
Daniel S. – TripInsurance Rep

Hi Harry. We communicated about your purchase multiple times via email. When you expressed interest in covering medical only by listing your trip cost as $1, the premium for the policy you purchased was $59, which is what you paid. None of the plans at that quote level show a premium over $200. Perhaps you were looking at a coverage limit listed in the plan. I'm sorry for any confusion you had in the enrollment process. I'm glad I could help you find a policy that fits your needs. Have a great trip. Nancy

Thumbnail of user timothyg82
Timothy G.
1 review
0 helpful votes
November 7th, 2016
Verified purchase

Easy to enroll, met our basic needs for cruise we are taking. In general, travel insurance is expensive relative to coverage. This was definitely a more competitively priced product--not cheap but overall I feel like we got a good deal.

Thumbnail of user elisabethp7
Elisabeth P.
2 reviews
0 helpful votes
December 2nd, 2016
Verified purchase

Use you for every trip. Very easy to find and compare plans and your prices are better than anywhere else I have found.

Thumbnail of user perryt19
PERRY T.
1 review
0 helpful votes
January 13th, 2017
Verified purchase

GREAT.....PURCHASED MANY TIMES, DONT CHANGE YOUR WEBSITE!!!!!!!! ITS A MASTERPIECE...... THEY DONT CHANGE COCA COLA , DONT LET ANYONE SAY...WE NEED A DIFFERENT LOOK OR WE SHOULD UPDATE......DONT DO IT!!!

Thumbnail of user hermans31
Herman S.
1 review
0 helpful votes
December 21st, 2016
Verified purchase

Interaction with service personnel was exemplary. Inquiries were handled graciously and professionally.

Thumbnail of user gg75
G G.
2 reviews
0 helpful votes
January 24th, 2017
Verified purchase

The customer service reps were very helpful. We were able to book without difficulty. We haven't gone on the trip yet, so I can't say whether that part of the service is good or not.

Thumbnail of user maryc571
Mary C.
1 review
0 helpful votes
February 5th, 2017
Verified purchase

Love the comparison displays and standardizations on this site. Very easy to see plan specifics and compare options!

Thumbnail of user mindyw14
Mindy W.
1 review
0 helpful votes
January 25th, 2017
Verified purchase

It was easy and all of the information was easy to find especially for someone who wants to know what all this is about having never bought trip insurance before

Thumbnail of user jerrym152
Jerry M.
3 reviews
1 helpful vote
January 18th, 2017
Verified purchase

I purchased form you last year and had issues. your company stood by me and I was reimbursed. Filing the claim was painless, and received payment in a timely matter

Thumbnail of user randallw31
Randall W.
1 review
0 helpful votes
June 2nd, 2016
Verified purchase

Quick and easy. Customer support staff was helpful in answering questions during the shopping experience and getting set up with the policy.

Thumbnail of user cheryla87
Cheryl A.
7 reviews
1 helpful vote
June 14th, 2016
Verified purchase

The first customer service rep I spoke with yesterday seemed very unhelpful. I decided to call back today and try getting a different representative. Tonights person was very helpful. I have never had to file a claim using Nationwide Travel Ins (the policy I purchased), so I cannot comment on the level of service provided regarding reimbursement for claims.

Thumbnail of user rampurv
RAMPUR V.
1 review
0 helpful votes
May 21st, 2016
Verified purchase

I did not get all the information may be because the purchase was on a Saturday. It is a good idea to have full service on weekends as some people but only on weekends.

Thumbnail of user kellya156
Kelly A.
1 review
0 helpful votes
July 3rd, 2016
Verified purchase

Just purchased trip insurance for the first time. Like that I could compare different policies and companies.

Thumbnail of user dianes249
Diane S.
2 reviews
0 helpful votes
July 13th, 2016
Verified purchase

I've been avoiding this job of getting insurance for awhile. Your site made comparisons easy. I was looking for flight connection insurance to be included. Called 800 number. Very prompt and helpful.

It's hard to rate satisfaction on the insurance when I won't go on the trip for weeks. Hopefully, I'll never use it.

Thumbnail of user carolp217
CAROL P.
1 review
0 helpful votes
June 27th, 2016
Verified purchase

We have used Trip Insurance in the past, and have been very happy with the coverage and price! thank you.

Thumbnail of user janety24
Janet Y.
1 review
0 helpful votes
June 26th, 2016
Verified purchase

Always have used tripinsurance.com for all my cruise insurance. Cannot comment further because I have never had to file a claim.

Thumbnail of user oldp6
Old P.
1 review
0 helpful votes
March 31st, 2016
Verified purchase

Extremely difficult to cover a simple need to insure non refundable housing. It seems the insurers make it this way to get more money

Thumbnail of user davidm1288
David M.
1 review
0 helpful votes
April 4th, 2016
Verified purchase

Very simple and straight forward. Information was easy to find and it was laid out in a fashion that corresponded to the company and plan you were shopping for.

Thumbnail of user hartmuts
Hartmut S.
1 review
0 helpful votes
April 12th, 2016
Verified purchase

website is ver informative and helpful in the decision making process. your waiting time to talk to an agent is too long and sometimes I got disconnected after waiting 5-10 minutes

Thumbnail of user alech36
ALEC H.
1 review
0 helpful votes
March 25th, 2016
Verified purchase

Everything is fine. But for future reference, please explain in more detail about rental car coverage in Mexico and EXACTLY what papers to take and what to say to the rental car company agent, so they won't try to cheat you to say it's not valid and you have to pay more and buy theirs. Please have explicit instructions for this. I've seen and heard too many people in Mexico get ripped off in this way. We don't need a rental car this time, but we did before and got ripped off on the insurance part.

Thumbnail of user jamesh854
JAMES H.
2 reviews
0 helpful votes
March 25th, 2016
Verified purchase

The purchasing went very well and pricing was on point. Everything was spelled out and easy to understand. However, this is promissory relationship and the real test is if/when a claim is filed. Hopefully it'll never be executed but if it is, will the product fulfill its promise quickly, fully and efficiently? That I can't answer right now.

Thumbnail of user geraldb97
Gerald B.
1 review
0 helpful votes
April 20th, 2016
Verified purchase

The person how handled questions was clear and open which the other firm we were looking at was not.

Thumbnail of user martinq6
Martin Q.
1 review
0 helpful votes
November 7th, 2016
Verified purchase

you didn't give me much choice of tour operator. I booked through Vacations to go but could not enter that on the form

Thumbnail of user catherineg264
Catherine G.
1 review
0 helpful votes
September 3rd, 2020
Verified purchase

I couldn't find anything about COVID exclusions so am assuming there aren't any. You really should have a COVID Q&A on your website

Thumbnail of user pattonr
Michelle G.
2 reviews
0 helpful votes
September 1st, 2020
Verified purchase

Will be using this site for Greek Island Cruise in May 2021. Only confusion is where to put down as destination of cruise.

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Company Representative

Thumbnail of user daniels572
Daniel S.

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