TravelCar

After a wonderfull week of holiday,we were waiting at the dusseldorf airport like 45/50 min we called the parking service like 2/3 times to check if they are coming, they guys was so rude start yelling in front of my kid. He was lying about trafic and his accident on the way to us. It was sunday and not busy at all. And took a phone call NO handsfree call the way back to the car. No safety at all. When we got there we saw that a lot of people are waiting too, because they didt' have enough stuff to help us. If u dont have enough stuff to help customers, then dont take more customers! Only Money is what he wanted, the shuttle bus was sooo dirty and the guy was really rude! Dont go there, my advise.

Hello Please contact me! I paid you guys to keep my car at SEATAC and when I called to confirm the lot the guy angrily told me they were full and hanged up. I called back and said that I already had a reservation and had paid and he responded "didn't you hear me the first time?!" I thought maybe I spoke with the wrong person or wrong number since this seemed very unreasonable, so I still drove there and when I got there it was just a dark lot and an apartment on a dirt road, no one there. I tried calling once more and he screamed something incomprehensible at me and hung up. I left and went to WallyPark down the road which was easy and friendly. I've never gotten my money back from them.

Be cautious of VIP Parken DUS Valet Service located at Flughafenstraße 105,******* Düsseldorf, DE, as they may not show up. In my experience, along with 6 other car owners, we missed our flights waiting for their service. The company sends you a location to meet, but upon arrival, we were informed that they are a scam. The only option given was to find a new parking reservation, which left us with only 36 minutes until our departure time. This experience was not enjoyable, especially when traveling with children. I advise you to be wary of this service.

Travelcar is a scam website and uses shady practices to "bait and switch" prices on customers, a practice that is illegal in many countries. After repeated calls from California to a +44 UK number, the only customer support number (no local number in the US) to Travelcar and being told to email different email accounts (including Carhire-Solutions and Carnect), no one ever answered. I will be reporting Travelcar to the local, state, and federal US authorities for fraud.

They will quote you X cost for a car rental or other services, and omit that there is a 30-50% amount of fees, taxes, and other charges on the booking. There is nowhere on the buying or checkout process where they alert you to this or that you may have to pay later. That is until you receive the booking confirmation email, amongst several other emails you receive, and the PDF attachment mentions that there will be a 40% extra charge you'll be expected to pay upon pickup of your car hire.

That is called bait and switch. The fact that no one from their customer service will answer emails and the lowly CSR on the phone will do nothing except advise you to email, is evidence of the unreasonable service they provide.

Want just to say thank you to this company for such a warm meeting and serving, for good and safe car, for support. Promise to come back.