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Review of TravelCar

TravelCar reviews

6 reviews
5 Northern Ave., next to Ibis hotel
Yerevan, Yerevan 0001, Armenia
Tel: +374 60 37 60 60
info@travelcar.am

6 Reviews From Our Community

4 stars
3 stars
2 stars
Service
2
Value
2
Shipping
1
Returns
2
Quality
2

All Reviews

arthurz13
1 review
0 helpful votes
2/20/19

Travelcar is a scam website and uses shady practices to "bait and switch" prices on customers, a practice that is illegal in many countries. After repeated calls from California to a +44 UK number, the only customer support number (no local number in the US) to Travelcar and being told to email different email accounts (including Carhire-Solutions and Carnect), no one ever answered. I will be reporting Travelcar to the local, state, and federal US authorities for fraud.

They will quote you X cost for a car rental or other services, and omit that there is a 30-50% amount of fees, taxes, and other charges on the booking. There is nowhere on the buying or checkout process where they alert you to this or that you may have to pay later. That is until you receive the booking confirmation email, amongst several other emails you receive, and the PDF attachment mentions that there will be a 40% extra charge you'll be expected to pay upon pickup of your car hire.

That is called bait and switch. The fact that no one from their customer service will answer emails and the lowly CSR on the phone will do nothing except advise you to email, is evidence of the unreasonable service they provide.

Tip for consumers: if you must, make sure you use a credit card with full purchase protection so you can get your money back!

Service
Value
Returns
Quality
henrym131
1 review
0 helpful votes
7/12/18

I want to express my gratitude from myself and my wife to the company for delivering a a good and comfortable car, for the fact that we could see almost all the sightseeing and beautiful landscapes of Armenia! Thank you very much!

maximv10
1 review
0 helpful votes
5/7/18

Only thankful words I can say about such a professional company. Here you can own additional devices like WiFi,GPS, child-seat and many others. All in one everything is super. Highly recommend.

simo1714
1 review
0 helpful votes
2/19/18

Want just to say thank you to this company for such a warm meeting and serving, for good and safe car, for support. Promise to come back.

Service
Value
Shipping
Returns
Quality
daver118
1 review
0 helpful votes
2/14/17

Rates are really low here, but the quality of services is pretty high and the cars are new branded. Frankly speaking I'm amazed.

samb182
1 review
2 helpful votes
1/16/17

I was travelling to Armenia last summer with my family, and decided to rent a car, my friend recommended this service and I can say that it was pretty good, prices are affordable, cars are new and clean, insurance packages are also very convenient. Will rent again in February.

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