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TrainPetDog has a rating of 4.8 stars from 2,917 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TrainPetDog most frequently mention good ideas, potty training, and right things. TrainPetDog ranks 1st among Dogs sites.
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1 reviews
The tips you gave me worked like a charm. Chase is actually a Labradoodle. 4 months, extremely intelligent, born and raised in a barn until I got him. He only had one accident in the house and was completely housebroken in 2 days. His buddy is a Maltese he loves to hump, and Charlie snaps at him every time and growls. I was told it's a status thing on who's dominant. Your tips worked great. Thank you so very much.
I would first like to thank you for the emails. I greatly appreciate them! Your approaches have helped me with King already. When he's jumping and I simply ignore his behavior, as you said, he stops within a very short amount of time. Also, praising him with just simply saying good has worked great. I'm not sure if that has worked or made a difference for anyone else but it truly did for me. Thank you for free tips and advice. I'd not be fortunate enough to have something like this otherwise.
Please remove my email from your list. I do not wish to receive any information from your firm
To anyone who is thinking of purchasing mytrainingpet please don't.
I paid a one off 37usd amount and received absolutely nothing except email after email asking you sign up for the training course. Which I already had and paid for.
I had a one off response to one of my many emails to the company saying they would get back to me which they never have... signed by Nancy Richard's.
Using their website... which is terrible... I raised a 'ticket' asking for the dachshund training manual to be sent to me with a screen shot of my bank account showing the payment being taken.
I received no reply to this.
Similarly to another person on this review site I entered the information about 8 times before the Catcha robot check worked. It doesn't work as it should. It really is a terrible website.
I still live in hope the manual will come as I'm desperate to train my puppy and I've paid for it.
However I think this trainmypet website is a scam and I don't advise anyone to use it.
Save your money and time.
Sarah Rodney
Emily seems to really know what she is doing. She gave me some really good advice that I am hoping works with my puppy. We will just have to wait and see how it goes. I have tried everything Emily suggested to train this dog. I will not be renewing this.
I learned it may be best to train my puppy to potty outside instead of inside like I was trying to do.
Emily seems to really know what she is doing. She gave me some really good advice that I am hoping works with my puppy. We will just have to wait and see how it goes.
I learned it may be best to train my puppy to potty outside instead of inside like I was trying to do.
That's hard to answer because I have not seen any good results from the first trainer I spoke with. I am hoping the advice Emily gave me works.
I am a first time dog owner and I was lost. These emails helped a lot with my Frenchie. I do need potty training tips for a two story house. His crate is upstairs where be sleeps.
The trainer was 15 minutes late in calling. I called her 4 times and she refused to answer. When she did call, she gave me this stuff about having other people to talk to.
Lots of good potty training advice! That's the most helpful.
Yes, I'd tell them to.
The amount of mass marketing you are doing and the number of offers is just stupid.
I like the free mails that you sent out
The initial 37$ was OK, then you pile on lots of stuff with stupid claims... it makes you sound so unprofessional
It was not when I requested it. I was in bed. Don't call me after 7:00
* TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I have no login info and every time I go to the site I can only access the free video for people to purchase the program. I would be very grateful for the URL and login credentials so I can begin using the program.
Thank you
I am worried this is all hype. I ordered your training program and you are now browbeating me into spending more money.
It sounded like a good program. Remains to be seen
I cancelled my membership several months ago and can't understand why your trainers keep calling me.
* TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We are sorry about this Mark. There was a technical glitch that got you added to the call list again. We have identified the problem since and we are fixing this asap. You will not be contacted again.
If you have Canceled you subscription, please be assured you will not be charged, even if you have received a call by mistake. Apologies again.
I purchased this product on a Saturday a week ago and even before I exited the site from ordering decided that I do not truly need their services. I went on their site right away to cancel which they say you can do. I in put my information and statements asking politely to cancel and refund me my $67 which is 92.22 in Canada. But the site would not allow me to submit. Endlessly resetting and asking me to prove I am no robot but in the end I waited for Monday. Thinking surly a phone call to customer service will fix all. I get a message, which I explain that I signed up but decided not to want it while still in the site but wasn't able to go back and cancel. Asked nicely to cancel and refund me my money.
Hi James,
Thank you for contacting us.
We would like to inform you that the subscription has been canceled. Rest assured that you will no longer be charged after the cancellation.
Let us know if you have questions.
Thanks,
Maria
Customer Support Team, trainpetdog.com
I then called back and said thank you for canceling but what about returning my credit card charge. No response back and the charges are still on my credit card.
Please don't purchase this scam product. Their own site says full refund but they make you jump through a ton of hoops and then ignore you!
Tip for consumers:
They do not live up to what they say!
Products used:
I did not end up using any of their product!
WARNING TO ALL READING THIS REVIEW
Do not purchase anything from this website it is a SCAM theyutge you to purchase a book from them and as soon as they get your payment you never get the book and you will be unable to make contact. Very BAD EXPERIENCE
Products used:
Did not receive anything
We are very sorry to learn about your experience Jim. Can you please email us to info@trainpetdog.com so we can resolve the issue?
I have been charged TWICE for receiving absolutely NOTHING! I cancelled my order within minutes, yet was still charged. I have sent in three disputes as per their web page, none of which have been responded to by this company. Their web site doesn't work at all except to charge your credit card and it freezes so that you press the back button and that is how they keep recharging your credit card. Don't fall victim to this company! I'm disputing it through my bank as we speak. They disputed my dispute saying I was a "recurring patron"...
Hi Reenie,
We apologize for the inconvenience caused. I am not sure how you contacted us and why your disputes weren't answered.
But we respond to every email sent to info@trainpetdog.com and / or if someone logs a ticket on our contact us page.
Also there is a phone# to leave a voicemail +1-310-400-6364.
Now that we have got your message, our customer support team will get in touch with you in 2 business days and refund your payments.
Sorry once again.
I am wondering whether the claims of this company are fraudulent? I signed up for the training program they charged my credit card but I have yet to receive anything from them or hear anything is there anything of when I will receive something I have even called Paul they're 800 number number and left messages and have never heard a thing from them I know it is too late for me to receive conversation baconversation back but I hope to prevent somebody else from falling into their prey.
Can't stop this service. Resorted to stopping payments at the bank. Find an actual personal trainer for your dog.
* TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
On their video (which I fully watched, twice) they state a 37 usd offer "only until midnight tonight"... however I see bellow a mouthful of people who were scammed on this very same amount. Glad I found this reviews... not buying!
We also offer a monthly program at $37 per month. But this is optional. You can always opt out of that product and only pay for the $37 one time payment. We also offer payment by Paypal - where you would have only paid $37 for the Dog Lovers Membership product. Its a pity that you didn't try our product and just left a review even without trying our service.
I paid $67. For the TPD training program. But I can not get *******@NancyRichards to send me the link (or whatever I need) to download the dog training program. And begin trainning my puppy.
I have requested the link at least 6 times.
I paid through PayPal and know the payment cleared, I have the receipt. I am only postiing here because I feel I have no otrher choice to get the attention I need.
Tip for consumers:
Don't use this supplier
Products used:
None took payment and shipped nothing
Very unhappy with this company's cancellation policy. I've called their customer service line (and actually got a human once, who assured me that the matter was resolved), emailed them, submitted trouble tickets to them, and completed their cancellation form online. No joy. I have since been charged two further months for this service and received yet another automated message today notifying me of an upcoming charge. Interesting thing is that they have apparently cut off my access to the site while CONTINUING TO BILL ME. Avoid this company at all costs. It's too easy to get good info for free of thru your vet or trainer.
When I saw this video I thought it was too good to be true but I didn't listen to my instinct I had my credit card information in and was ready to pay but it just bugged me how in the video she kept pushing for the sale like dragged it in for like an extra 30 minutes and the site it was on didn't look professional and with "10s and thousands of people loving the experience " it felt too good to be true so thank god I looked at these reviews or I might have been scammed hope everyone who purchased this can resolve it DONT BUY THINGS ONLINE IF THEY SOUND TOO GOOD TO BE TRUE most of the time it's a scam Always always look at reviews hope this company goes out of business
Its most unfortunate that you believed in what people have said long, long back and decided not even to try our product. Yes, we did have a problem in our business policy which has caused such poor reviews. But we have changed all that now and customers asking for refund are issued prompt refund. This is why most of our recent reviews are from people who haven't purchased our product - but from prospects who were planning to buy. That basically means - the ones who buy from us are not so dissatisfied any more.
I did reply to an email asking me to but I'm assuming no one read it as I'd not had a reply. What it said was - " when I saw the advert it said it was for a free 30 days hints and tips with no mention of needing to sign up and pay for a course". My email further said "it becomes free if you are not completely satisfied you get a full refund". This is not what free means. I would have looked at the course as an option but not now. I have also I've no doubt their subscribers are happy with the product but for me I like upfront honesty
This business is a scam! Unfortunately I fell victim! I cannot get in touch with these people ever and they take money out of my account every month! Damn thief's! They prey on innocent people who just want to help their pups! Do not gasp victim
* TrainPetDog attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Luckily I didn't get any of the products that I was offered but subscribed anyways. I only unsubscribed today because I got two creepy emails. The first one was: Is your dog's life worth a $1 to you? This was because I wasn't clicking on any links I was sent and didn't buy any products. But the last one is what really shook me. It said; Hunter, is your dog dying a slow death? I'm glad I found this site and the reviews.
Purchased the training from TrainPetDog.com and found it to be outdated and pretty much useless. They advertise a full 30-day and full 120-day refund on their site. Requested a refund through their site, by telephone, and email, none of which will provide any documentation of cancellation or refund status. They have figured out the loophole with VISA and Mastercard... don't provide any confirmation of anything, and they can keep your money, even when disputing the transaction with the credit card company. I'm out $178. It's a perfect way for them to do fraudulent business, especially during the pandemic. THEY WILL NOT REFUND YOU EVEN THOUGH THEY MAY COMMIT TO DOING SO ON THE PHONE. DO NOT BUY ANYTHING FROM THIS COMPANY. THEY ARE A FRAUD.
Tip for consumers:
DO NOT BUY ANYTHING FROM TRAINPETDOG.COM. THEY WILL COLLECT YOUR MONEY AND YOU WILL NEVER HEAR FROM THEM AGAIN.
Products used:
None of them
Gain trust and grow your business with customer reviews.
TrainPetDog provides breed-specific dog training and housebreaking information.
TrainPetDog.com started as a small website in 2007. Over the years, we have helped more than 875,000 dog owners around the world develop a better bond with their furry family members.
Hi Sarah,
Our apologies for all the inconvenience caused.
We haven't received any email from you with the bank account details. Did you email to info@trainpetdog.com? Or did you call our number 001-310-400-6364?
Our sincere apologies again.
I have traced your order for the Dachshund Lovers Membership course. I am emailing you the access credentials.
Do email us to info@trainpetdog.com in case you face any issues.
Thanks
Alyssa Yap
www.TrainPetDog.com