Reenie S.’s Reviews of BarxBuddy & more

Reenie's Profile

Reviews 2
First Reviews
0
Votes 24
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184

BarxBuddy

Pet Supply

“I'll let you know once I receive my barxbuddy and how...”

6/13/20

Verified site experience

I'll let you know once I receive my barxbuddy and how long it takes to get here is important as well!

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131K Views

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TrainPetDog

Dogs

“Do NOT purchase this!”

3/13/20

I have been charged TWICE for receiving absolutely NOTHING! I cancelled my order within minutes, yet was still charged. I have sent in three disputes as per their web page, none of which have been responded to by this company. Their web site doesn't work at all except to charge your credit card and it freezes so that you press the back button and that is how they keep recharging your credit card. Don't fall victim to this company! I'm disputing it through my bank as we speak. They disputed my dispute saying I was a "recurring patron"...

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Comments (1)
38.5K Views

Helpful (24)

Thank you

Nancy R. – TrainPetDog Rep Over a year old

Hi Reenie,
We apologize for the inconvenience caused. I am not sure how you contacted us and why your disputes weren't answered.
But we respond to every email sent to info@trainpetdog.com and / or if someone logs a ticket on our contact us page.
Also there is a phone# to leave a voicemail +1-310-400-6364.
Now that we have got your message, our customer support team will get in touch with you in 2 business days and refund your payments.
Sorry once again.