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Trailer Parts Depot has a rating of 4.76 stars from 5,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Trailer Parts Depot most frequently mention customer service, next day, and timely fashion. Trailer Parts Depot ranks 5th among RV sites.
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I ordered replacement lift assist Suspa gas struts for my clamshell snowmobile trailer, and it took three attempts to finally receive them! Each time the package was delivered by the carrier, it came damaged and with parts missing. I called Trailer Parts Depot and actually got to talk to a real person concerning the matter. They were great in handling the situation. I appreciate their service and I love the parts I ordered from them. I would definitely recommend to anyone needing parts for their trailers.
I ordered a fender and received it bent. JUNKED. I called and spoke with the lady who is very rude and talks over you. Finally made her understand what was wrong and they sent me another fender which was damaged worse. REALLY JUNK! I called the rude lady again to finally make her understand my problem. She said she would just refund my money, but didn't tell me they would keep the $41.65 in shipping. Very poor business and would not recommend them for ANYTHING!
I ordered replacement lift assist Suspa gas struts for my clamshell snowmobile trailer, and it took three attempts to finally receive them! Each time the package was delivered by the carrier, it came damaged and with parts missing.
I called Trailer Parts Depot and actually got to talk to a real person concerning the matter. They were great in handling the situation. I appreciate their service and I love the parts I ordered from them. I would definitely recommend to anyone needing parts for their trailers.
The compartment doors I ordered were just what I needed to finish out the fuel trailer our students were building for a customer. Great quality and delivered on time.
TPD had everything I needed to update my old snowmobile trailer and at an affordable price. Shipping was fast too.
Hassle free, extremely decent price, shipped to my door in under 24 hrs and I bought the cheapest shipping. Would highly recommend-**
Always a top notch experience and receive the right parts at a fair price! Also recieved the parts in about 2 business days from the time I ordered them online
The process was quick and easy. The parts that I ordered where correct for my brakes. One issue was the description indicated that the reverse solenoid was not included, but arrived with one attached.
Awesome support from Isaiah with a very lengthy and complicated order. Had many emails from him confirming information and answering questions.
The parts were in stock and shipped immediately. The quality exceeded my expectations.
The part I ordered from Trailer Parts Depot was 1/2 the price of the local trailer shop! It also arrived very quickly!
Not only is this the best place for prices but they are super helpful and knowledgeable and friendly.
Part was exactly as described and shipping was faster than expected.
4x 13mm gas rod mounting balls were ordered. I received 3x 13mm and 1x 10mm.
I had to resolved using one of the 13mm mounts.
just one quirk, it didn't like my email address at first, I relented and put it all caps and it finally went through!
Great service, parts as advertised quick response and delivery
It was easy to get parts needed. I called first to confirm availability of part. Spoke to a person very quickly, who was knowledgeable and efficient and friendly.
Then placed order on line. Got exactly the part I was looking for, and part was as listed.
Very satisfied.
It fit perfectly shipping was fast customer service was great I will definitely use again if needed.
very easy so far, called in to ask a question prior to order and they were quick and easy to talk with
EVERYTHING CAME IN TO ME IN A TIMELY FASHION. THE WEB SITE WAS A LITTLE DIFFICULT TO USE AS FAR AS USING TWO DIFFERENT ADDRESSES FOR THE BILLING AND SHIPPING LOCATIONS. IT KEPT AUTOFILLING TO THE BILLING ADDRESS WHEN I WAS TRYING SHIP THE PARTS TO MY RIVER HOME.
Search function could be better. Found item on general internet and would not come up on internal search
I was surprised when I added a few mounting bolts to my order that the shipping charges doubled. I will buy the mounting bolts locally.
The only place I found the parts I needed. Thanks for the part and very fast shipping.
Fast service and delivery Even with the holiday traffic
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