Second purchase. Legit seller. Looking forward to new finds!
Purchase was easy and received in a timely manner, item exactly as described!
Just as described on the website. I love them; perfect and timely
Loved my purchase and did not wait long for delivery
Great seller fast shipper, good communication. Took my offer.
Wonderful seller great to work with.
Fast on ship the item.
The seller was very polite Im happy with my purchase
I haven't shopped with Tradesy a lot... not in many years. To be honest, the items I bought years ago had some issues with authenticity. However- I have heard a lot of great things over the last couple years about how trustworthy Tradesy is. So I wanted to do a reset and try again. When I found this handbag And saw how great the seller was- I had full confidence in the site. The seller was stellar, kind, informative, did everything she could to make me feel comfortable. Worked with me to find the best bag for me to purchase. She was so thorough and knowledgeable. So kind and patient. I will not only be a very loyal buyer to this fab seller but also having a totally diff experience on Tradesy -100% credit to the Lady Bag! I truly am so appreciative to have had this experience. I am so happy to have such a trustworthy seller at my finger tips. The bag itself is so special and so gorgeous-I can't even believe it's mine! This is a very rare very old Chanel in unbelievable condition. It's literally almost as old as me- and I'm old. Thank you to both The Lady Bag and Tradesy. The experience was so easy and cerefree- couldn't have been better. I will definitely be back.
Une expérience merveilleuse. Il m'a aidé et a répondu à toutes les questions que je me posais. La commande a été traitée et expédiée très rapidement et j'ai reçu des mises à jour tout au long du processus.
I cannot locate the serial number on the bag inside? The hardware has over spray from the handle? I need to authenticate this bag
Hi Ann,
We recently reviewed your feedback and wanted to follow up with you!
We completely understand your worry about authenticity concerns regarding your Louis Vuitton bag and we are so sorry for any uncertainty this has brought you. Please rest assured we have many safeguards put in place to make sure your item is authentic as well as protected. We have been very proactive in sifting through our listings, virtually authenticating items with our trusted team of in-house authenticators. Do know that we offer authentication returns at any time for any purchase made on Tradesy, and we also have a zero-tolerance policy when it comes to inauthentic items or replicas. Sellers found attempting to sell inauthentic items on our site are suspended immediately.
For more information on our Authentication Promise, please click here, https://www.tradesy.com/tradesy-trust/. Should we find that the item is, in fact, inauthentic, we will issue you a full refund. You can call us anytime at (844) 988-7233, Monday-Friday from 8AM-1PM PST and any of our specialists would be happy to assist further. Otherwise, we can be reached at team@tradesy.com.
We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!
My purse was shipped out so fast and is exactly as advertised. No signs of wear or damage. I would buy from this seller again.
Das Personal war freundlich und professionell und wies mich auf die Vor- und Nachteile der Sonnenbrillen hin, die ich zuvor an den Ständen ausgewählt hatte. Alles in allem war es eine tolle Erfahrung und ich freue mich schon auf meinen nächsten Besuch!
Hele holdet, jeg arbejdede med, var både tålmodigt og professionelt. Kundeservice var meget venlig og tålmodig, mens vi ventede på vores endelige ordre. Jeg kan ikke takke jer alle nok!
Alles wurde erklärt, alles wurde gefragt, alles war so höflich und kundenorientiert wie möglich. Keine Beschwerden über den Kauf - alles ist erstklassig. Ich danke Ihnen.
Gently used description was very accurate! Very pleased with my purchase.
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Great quality, description on point, quick delivery
Answer: Don't Do It! It takes at least 10 days to get paid. They prefer people that they can control. When you become successful, they will make upp a reason to suspend your account. TRADESY sell fakes, the owner is the closet owner of PENNY LANE It has been proven time and time again she sells Fakes. If you question TRADESY, they will shut your account down, and they do so WITHOUT even talking to you. Bunch of Bullies! Find an alternative. I AM IN THE MIST OF COMMENCING CLASS SUIT ACTION. THEY NEED TO BE TAUGHT A LESSON!
Answer: They advertise a strict selling policy of authentic and accurate descriptions for listing. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there.
Answer: It says that everything is guaranteed authentic but you have to know your stuff to know if it is authentic. Tradesy people don't see the items unless it is sold and the buyer complains about authenticity. So if you put your trust on tradesy, you are 100% WRONG and will get scammed.
Answer: Yep. Tradesy are infamous for holding your money! They will also refund a sale without any communication with the seller, they don't even tell you why. Tradesy hooked up with Authenticate First, these people don't know what they are doing. Well the messed up big time with my bag, see it was authenticated by a very reputable company. I have ALL my bags authenticated BEFORE I list for sale and of course have the documentation to prove it. The bag was in perfect shape. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". No explanation why, nor when I can expect my property back. Punks! I am still waiting to receive my bag back. I have read on other sites that Tradesy keep the returns and seller is SOL. One seller was screwed out of 2,500 and never received her property back. Tradesy are shady. Another seller has started a class uit action. It's about time Tradesy were taught a lesson and realized that they have no right to keep sellers property. Apparently they resell the items on another site. The person who started the class usit actin has proof of same. Ironically, although some were refunded allegedly for item being fake, they resell and state that it is authentic. I have removed all my items from this shady scam company. I hope the class suit action closes this scam company down!
Answer: Don't ever do business with Tradesy ever! Learned my lesson. Bought a Chanel bag that doesn't look like anything they showed. I took some pictures of what I received vs. what they showed on their listing. They still ignorantly argued that those are the same item. They refused to refund me back the money. I finally disputed it with the credit card company. Tradesy almost ripped me off of my $1,600
Answer: I do not shop with tradesy any longer. FAKE prada duffle bag and im done.
Answer: Eileen: There is not a feedback option on Tradesy as there is with ebay and Threadflip. If I were you, I'd contact Tradesy immediately. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. How many days has it been since you purchased the handbag? The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. We only have so many days to confirm that we will have the item will ship in a timely manner.
Answer: I would highly recommend you look at RealReal or even ebay as I have sold over 100 items on both and although there is occasionally that one off glitch, they do protect the seller and are very fair from a buyer perspective as well. Do not use Tradesy... everything negative you read in reviews is true unfortunately. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO... RUN from this site... save yourself the craziness of poor business practices. Best of luck to you!
Answer: I just had a worst experience with customer service also. I bought a chanel bag over $3K and the condition of the bag received was not the same as what was listed. The authentication card was also missing and there was no dust bag as listed. When I tried to complain & return the item, Blair said that the bag left the headquarters in perfect condition. How did the two big black marks were there within 5 second I got it if it left the headquarter in perfect condition. Instead of trying to solve the issue with the seller about the auth card, she said I could re-list the item to recoup the fund? There was no sign that the item was on final sale. If I knew there were no authentication card and the item was on final sale, I would not spend over $3K for the bag. It was the worst experience of customer service they've had. Lesson learnt and I will not do any business with this site anymore. I will write to BBB and I hope people will do the same.
Tradesy has a rating of 4.2 stars from 9,863 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tradesy most frequently mention great experience, perfect condition and fast delivery. Tradesy ranks 1st among Used Clothing sites.
Hi Ava,
Thank you for providing this feedback!
We know how frustrating it is to search for the perfect items, to have half of them canceled due to sellers' lack of inventory of not confirming the sale on time. This is far from the experience we want our Tradesy family to have. While it is a challenge to prevent situations like this from happening, we do monitor seller cancelation rates. This helps us keep the site as healthy as possible for all users.
If there's anything else you need please don't hesitate to ask. We want to do anything we can to make each experience worthy of your best possible rating!