Toyota

Toyota is known for producing reliable and fuel-efficient vehicles that offer excellent value for money. I've owned several Toyota cars over the years and have always been impressed by their performance and durability. The brand's reputation for longevity and low maintenance costs makes it a top choice for budget-conscious car buyers. Additionally, Toyota's commitment to innovation, with features like hybrid technology and advanced safety systems, ensures that their vehicles remain competitive in today's market. Overall, I highly recommend Toyota to anyone in the market for a dependable and economical vehicle

Car won't turn over – maybe it is the battery? You say jump-starting worked, well we will only charge you a small fee to confirm that it is the battery. Months ago I took my Toyota Hybrid Avalon in for service, the battery was dead, I needed to jump start the vehicle. I was told that is was due to a defective positive battery terminal. The next day the same thing happened again, the car would not start. I returned to my dealer and after a day's investigation they suggest that someone have changed the original battery and installed an incorrect replacement. It turns out that in 2020 I had the same issue and it was this dealer that installed the battery that just failed. They have since replaced the one they installed after destructive testing, leaking the acid over the battery and batter compartment. I submitted the service reports to Toyota Customer Experience Center, Case *******00830. I was certain that the battery itself was defective because it was confirmed by the dealership. In any case I requested reimbursement of the paid amount, $160.79, based on the vehicle warranty. I have spoken the service manager, Rob Hayes. He suggested I write directly to Toyota based on the above analysis and Toyota would reimburse me. Toyota has a responsibility to insure equipment works and if it fails in the normal course of driving with no exceptional use, they should repair or replace item at no cost to their customer, especially those with a long commitment to the manufacturer. It demonstrates that product loyalty is of no concern to Toyota. Not only that but the active functioning of their product. There was a time when reliability was paramount, not any more. Thanks for your support and help. More important is the fact that none of the following offered any help, consideration, or reply: 1. Letter to their Chief Operating Officer 2. Warranty program. 3. Customer Experience Center. 4. National Center for Dispute Settlement. 5. Finally they recommend Small Claims Court; but I am not sure that it is worth this effort. Respectfully, Michael A. Miller