Initially bought a quadcopter as a present for a relative and received helpful and courteous service on the phone as needed a prompt delivery.
Then later decided to buy a Blade 450X Heli, Totem hobbies prices were again lower than most and as I had already had good service decided to go with them again. This was a big investment so had deliberated and spent a good deal of time researching.
I called them up rather than using web service and yet again had a helpful and polite response, bought the goods that turned up next day,
Sadly the heli had a broken skid so called Totem up and they sorted the problem immediately without hesitation and I received the new part the following day.
I would definitely recommend them and buy from them again... a great company
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