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TotalAV Reviews Summary
The company has garnered a largely negative reputation, with customers expressing frustration over aggressive marketing tactics, unexpected charges, and difficulties in canceling subscriptions. Many reviews highlight issues with customer service, particularly the lack of direct communication and ineffective support channels. While a few customers appreciate the genuine care shown by staff, these sentiments are overshadowed by widespread dissatisfaction regarding product performance and billing practices. Overall, the feedback indicates a pressing need for improved transparency and customer support to address the prevalent concerns surrounding subscription management and service reliability.
This summary is generated by AI, based on text from customer reviews
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If they say everything is totally free, then this is only a half-truth. After you download the so-called free app, the anti-virus and firewall are disabled. You must pay them money to have them enabled. It may be a great program at protecting your computer, but I hate deceitful advertising and this is very shady, because it's not really totally free. I consider it a half-sham, but there is nothing innocent about it.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members