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TorontoMatchmakers

How would you rate TorontoMatchmakers?
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Florida
1 review
18 helpful votes
Follow Kelly M.
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They take your money and fail to match you or even return your phone calls. If you ever do get the opportunity to speak with someone, they advise they are under new management and promise to right the wrongs of previous management. They prey on vulnerable people. Do not fall for this scam!

Date of experience: January 27, 2018
Canada
1 review
10 helpful votes
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Valentine's Day
February 14, 2017

Today is Valentine's day and I thought I should write a review. A year ago today I had no one to share my love with. I joined this service and this year is a different story. You never know how much having someone can change your life until you have the right person. I am a different man and I am glad I took a chance on this. Don't go through any more Valentine's days alone.

Date of experience: February 14, 2017
Christina H. TorontoMatchmakers Rep
over a year old

Thank you Norman for you Review.
We are happy to hear this Valentines Day was special for you.
Cheer to many more!
- Toronto Matchmakers Staff

Canada
1 review
13 helpful votes
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Found my person
February 3, 2017

This company and all of the helpful staff along my journey made me feel cared about and ultimately found me my person. My first couple matches were not what I expected and I became very discouraged with the service. The matchmakers were with me every step of the way and helped me to understand that this is a process. I finally found my better half and we are moving in together next month! So happy I stuck with the process and so happy I have found my hunky man ;)

TorontoMatchmakers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 3, 2017
Christina H. TorontoMatchmakers Rep
over a year old

Thank you Anna for your review.
Our team love what we do, with amazing clients like yourself it makes it easy!
We wish you well and as always, thank you for having faith in us.
Toronto Matchmakers Team

Canada
1 review
0 helpful votes
Follow Ebi T.
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They take the money and come up with all kinds of excuses for the work that they signed a contract for.
It is a shame that such companies can operate.

Date of experience: August 9, 2019
Canada
4 reviews
41 helpful votes
Follow Shirley H.
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I joined the Toronto Matchmakers in Aug 2018 (about 5 months ago) There was a lot of pressure from Joanna to sign up during the interview, I did and wish I hadn't.
I purchased 6 referrals and was told it can take a maximum of 8 weeks to find the first match, but that there were lots of available men in my area looking for what I was, so there should be no problem! I provided my deal breakers and #1 was a non-smoker
I called at month 3 to ask what was happening, they found me a match in Nov, he was a smoker? Did they not read my deal breakers?
Silence since, I have called a few times and been told "be patient" At this point I just want my money back as I have no faith in them and their guarantees appears to be false.
It has been 5 months and nothing unless I call and am told they are searching? My lawyer is suggesting a complaint to the BBB and start blogging etc but at this point if I get a full refund I will go quietly. I wish I had never signed up and don't recommend anyone else doing so!

Date of experience: December 27, 2018
Canada
1 review
10 helpful votes
Follow Pajdm E.
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They are liars. Save your money and stay.

Scam employer, employee and services

Unprofessional people

Fake consultant and workers

Good thieves

WORST SERVICE COVERED WITH LIES

Date of experience: June 8, 2018
Christina H. TorontoMatchmakers Rep
over a year old

Hi Pajdm,
Please rest assured that our team proudly stand for honesty and compassion.
Please send us a personal message if need any resolution, we will be by your side to handle anything that may arise.

*We do not see your name in our records.
Thank you
Warmest Regards!

Canada
1 review
20 helpful votes
Follow Sincere T.
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THEY ARE SCAM COMPANY FROM US AND CANADA. THEY ARE BUNCH OF LIARS AND FULL OF NONE SENSE. ALL THE GOOD REVIEWS ARE WRITTEN BY THEMSELVES. THEY ARE FAKE. THEY DONT HAVE CANDIDATES IN THEIR DATABASE. THEY MAKE UP STORIES TO GET MONEY FROM THE POOR, WHAT A SHAME. THIS HAS BEEN REPORTED TO CONSUMER COMPLAINT & CONSUMER PROTECTION

Date of experience: July 31, 2017
Canada
1 review
19 helpful votes
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SCAM SCAM SCAM
October 28, 2017

They take your money and then they disappear... total scam... STAY AWAY///The good write ups they put on her are probably from their own personal... dont waste your time or money... this is a SCAM!

Date of experience: October 28, 2017
Canada
1 review
47 helpful votes
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Total Scam
August 6, 2015

Toronto Matchmakers will tell you everything you want to hear verbally while covering themselves legally in their contract. Basically, they are responsible for nothing. I paid 5600$ for a membership that was supposed to give me 10 matches. This was the cheapest membership they offered! The first match they sent me did not respond to me. The second match they sent me had young children, which was not what I had asked for, therefore they said he would t count as part of the ten. After four months, I had no further matches. When I complained, I was told I was being unrealistic in my expectatations! Imagine expecting to be dating when you paid a fortune to join a private dating service! Verbally I was told four times that there were many matches for me in my area. When I asked for a refund, I was refused, as per their policy of no refunds. I told them I was going to week legal advice, which I am, and suddenly a match appeared in my mailbox. Pretty miraculous! Please do not waste your money with this business. They do not give any timeline for the matches. It could take years to get ten matches at this rate, not to mention tons more aggravation. Sincerely, Ripped Off in Whitby :(

TorontoMatchmakers attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 4, 2015
Canada
1 review
16 helpful votes
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Total SCAM and BS!
June 25, 2017

I paid over $3000 for their service, I was told there are lots of matches for me. I told them what I was looking for, my first match had 4 young kids and the guy was about half my size ( and I'm about 150 lbs, on a bad day hahah). 4 moths later, my second match had more earrings then I did, ( nothing wrong with it just not for me, and they knew it) another 4 months had gone by and I started to complain about the service and they simply ARE NOT ANSWERING MY EMAILS. PLEASE DO NOT WASTE YOUR MONEY AND TIME ON THIS!

Date of experience: June 25, 2017
Canada
1 review
0 helpful votes
Follow C L.
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2 dates in 1 year First one was so wrong... The second one was ok but I had to travel quite far and he didn't. I wasn't asked how it went as a result I didn't make any comment. I was automatically put on inactive for 6 months. After I emailed I was told about the reporting. I am still waiting for date #3. No communication unless I initiate it.

Date of experience: March 6, 2020
Canada
1 review
2 helpful votes
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Seems like the people writing these super negative reviews are impatient. I was with the service for 18 months and finally found my partner. Couldn't be happier.

Date of experience: January 29, 2019
Canada
1 review
4 helpful votes
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A second chance
April 2, 2018

I spent my life building my career, never really believed in getting married because at the end of the day it's just a piece of paper. I went through a marriage with a man when I was very young but no children together. Im not looking to have kids.
I joined this service last year and the process takes time. Love is a numbers game you need to be patient.

Verdict? I'm engaged.

Sometimes it only takes one person to change your life but it takes you to decide that.
Thanks Toronto Matchmakers for everything, wouldn't have been here without the team guiding me at my hardest times.

Date of experience: April 2, 2018
Christina H. TorontoMatchmakers Rep
over a year old

Hi Carrie,
Congratulations on your engagement! This is what we live for!
Thank you for your patience and kindness through this process.
I am glad it was well worth the wait;)
We wish you and your new found partner, a lifetime of happiness.

Warmest Regards,
Toronto Matchmakers

Canada
1 review
5 helpful votes
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Had to share
September 8, 2017

Best decision in my life was when I decided to take a chance with Toronto Matchmakers.

I don't feel it is fair for the negative remarks calling this company a scam. If you trace back to the reviews on this page it marks back to 2012 for the first review, if a company is a "scam" don't you think they would be shut down the same day they opened? With most things in life, patience with a mix of positive attitude goes a long way. Love is not something you buy off a shelf.

When I joined Toronto Matchmakers, sure, I was beyond hesitant because I know what I brought to the table, education and looks was my #1 request. First few matches were okay. I was kind of disappointed questioning my decision at first. But I did make 3 great friends but none were my type (Chemistry wise). Until my 4th match, these guys nailed it. Money will spent. If I didn't invest in this for myself I never would've met Lorenzo. We booked for our second trip to Italy for December this year! Thank you Toronto Matchmakers for listening to me and for Lorenzo to show me what love was again.

-Maria GC

Date of experience: September 7, 2017
Canada
1 review
4 helpful votes
Follow CIndy C.
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My apologies...
October 19, 2017

My personal experience with the company was great!
I spent a big part of my life building my career and taking of my children as a single parent and did not think about myself for a long time. One of my kids came to me and asked why I was still alone and I didn't have an answer to that. As the only person to blame was me.

It took a lot for to make the initial appointment, they were always fully booked so we went around for a while before I was able to get in. My criteria was very specific, the consultant was very straight forward matches will take longer if I am not open (Height, age, education, Religion... etc) I realized she was right so I kept things more flexible for the right person.

Like a lot of these reviews on here, I did write a terrible review on this company last year ( I will be the first to admit it), I met 5 matches that I felt were not my type (but nice folks) I was so angry I called the company a scam and gave each person here a very hard time called them a few times a day just to vent my frustration. Im quite I'm embarrassed now.

They never gave up on me, when I know they should've...

I am currently in a very happy relationship (my 6th match) and I thought to make up for a terrible review I wrote on here. This was my apology.

Date of experience: October 19, 2017
Canada
1 review
16 helpful votes
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Seems to be a scam
September 3, 2017

After a month I had one introduction but I haven't met anyone! Toronto Matchmakers is a waste of time.

Date of experience: September 3, 2017
Canada
1 review
12 helpful votes
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PLEASE STAY AWAY FROM THESE THIEVES. THEY JUST TAKE YOUR MONEY AND FORGET ABOUT YOU.
FORMER CUSTOMER.

Date of experience: August 16, 2018
Christina H. TorontoMatchmakers Rep
over a year old

Hi Sarit,
Our team would never want anyone to feel left. Together, we all have the same goal with you:)
Please send us a private message with your name and number so we can resolve any issues that you would to communicate to us about, we are here for you.

Warmest regards,
Toronto Matchmakers

Overview

TorontoMatchmakers has a rating of 2.7 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. TorontoMatchmakers ranks 94th among Dating sites.

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